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The Westin Bonaventure Hotel & Suites

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The Westin Bonaventure Hotel & Suites
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2,765 Reviews from our TripAdvisor Community

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Showing 2,223: English reviews
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Reviewed 1 week ago

I was amazed at how big this hotel was. I was here for a conference. Took me a little while to find my way around but staff were very helpful and place was clean and well look after. I had a nice view from my room

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Helpful?
Thank Carolyn S
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review Carolyn. We are glad that you enjoyed your stay with us and hope to see you again soon!

Kuala Lumpur
HOTEL’S FAVOURITE REVIEW
Reviewed 10 February 2017

The king bed & covers lived up to the Westin reputation of heavenly beds, amazing comfort and good sleep. The room was oddly shaped, probably due to the round tower type building, and this caused the space to be very limited. The bathroom for also opened outwards, which made the space even less. (Gripes: For a double room, there was...

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Helpful?
2Thank laborday2009
About Hotel's Favourite Review
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again. Our beds are indeed heavenly and everyone should experience what a Westin bed feels like.

Melbourne, Australia
Reviewed 1 week ago via mobile

I recently stayed 3 nights at the Westin Bonaventure on a business trip to LA. I am an SPG member so try and stay loyal to SPG. When you arrive at the hotel you have to navigate your luggage down an escalator to the check-in area. Check-in was easy and efficient. I had a room on the 29th floor (#2945)....

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Helpful?
4Thank Curfew156
Management response:

I would like to follow up with you regarding your recent stay with us. Based off your feedback, it is clear that we fell short of our goal to meet the expectations you have come to expect from our property. We value you as a loyal SPG member, and I would like to offer my assistance. I would like to...

Mission Viejo, California
Reviewed 1 week ago

We spent two nights here and really enjoyed it. The staff is great and the rooms are very nice. We had a Tower Suite and it was very spacious with 1 1/2 baths. For 3 people, it worked out nicely. The Suites have nice views of the city and they are very quiet.

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Helpful?
Thank Richard V
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review Richard. We are glad that you enjoyed your stay with us and hope to see you again soon!

Saint Louis, Missouri
Reviewed 1 week ago

Overall, a nice hotel, and certainly fun to see a hotel which I have seen so often in various movies (love "Line of Fire"-:). But you have to be careful to make sure you request (or even demand !!) a room as FAR AWAY from the elevators as possible. Otherwise, it not only detracts from the potential view, but is...

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Helpful?
1Thank kennethrb2016
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Roseville, California
Reviewed 1 week ago

The room was nice and clean, and my sister and I loved the view. There wasn't a fan working in the bathroom so that made getting ready a disaster after we showered. That, and the tub didnt drain well at all. Pay for parking, and valet is nice. The hotel is interesting in itself to wander, but the elevator freaked...

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Helpful?
Thank Sar-Eiram
Management response:

I am reaching out to you regarding your recent visit to the Westin Bonaventure. First and foremost, we would like to thank you for your feedback; feedback such as yours allows us to locate points of improvement and build upon the service that we provide to our guests. I am disappointed to hear that your experience here did not live...

Reviewed 1 week ago via mobile

I was a bit uncomfortable at my previous location and decided to relocate to this property. Jac Garcia the front desk agent was spectacular. She recognized our frustration immediately and was very accommodating. You truly turned our day around. Thank you so much for your kindness and patients. Well definitely choose this property going forward due to your kindness!!!

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Helpful?
Thank Josh K
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review Josh. We are glad that you enjoyed your stay with us and hope to see you again soon! We'll make sure to share this review with Jac and his team.

Del Mar, California
Reviewed 2 weeks ago

Although many new high end hotels are now in the vicinity, the round tall towers are still the LA downtown icon. You can see the city well from your glass windows and it is a quiet relaxing hotel, once you enter from the busy noisy street, not too far from the web of freeways. The room has a fridge you...

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Helpful?
Thank Yuri D
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback Yuri and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Fourth year in LA for a conference, first time in the Westin, overall it was a good stay, good rooms, sheets looked quite old, friendly staff, overpriced breakfast, a good mile walk to the conference center, overall it was a good stay.

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Helpful?
Thank kazem g
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback Kazem and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and will pass on your comments to our management. We hope you will return to us again soon.

Kirkland, Washington
Reviewed 3 weeks ago via mobile

I stayed one night at this Westin while on a quick trip to LA. It’s pretty centrally located which makes it easier to get around LA during the day. When you walk into the lobby, the first thing you notice is how big the hotel is! The entire lobby is one big circle, with a bar at the very center....

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Helpful?
Thank Lee A
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback Lee and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 

Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: ₹ 15,969 - ₹ 49,673 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Reservation Options:
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin
Hotel Style:
#7 Green Hotel in Los Angeles
#20 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bonaventure Hotel & Suites staff and other travellers.
31 questions
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Oxnard
7 months ago
over a year ago
San Francisco, CA
San Francisco Bay Area
over a year ago
Manchester, United Kingdom
2 months ago

See all questions (31)

Questions? Get answers from The Westin Bonaventure Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for "highest floor" if you want any view, and DEMAND a room FAR AWAY from the famous outdoor elevators”
 of 5 bubbles kennethrb2016, 19 Mar 2017 | Read review
“Ask for a high floor. And you have to go to the lounge of the top floor.”
 of 5 bubbles ledieff, 3 Mar 2017 | Read review
“Make sure you have a room on a high floor (preferably 20 or above) to avoid street noise.”
 of 5 bubbles blueboxes, 1 Mar 2017 | Read review
“Request a suite if possible.”
 of 5 bubbles T1827CSmarkd, 10 Feb 2017 | Read review
“24th floor for Starwood Preferred Guests”
  • Marbled top
  • Vanity mirror
  • nice bed
  • Inside the room: heavenly bed
  • small bathroom
  • small room
  • View from the room -24th floor
  • Narrow passage in room
 of 5 bubbles laborday2009, 9 Feb 2017 | Read review
5 of 5