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The Westin Bonaventure Hotel & Suites

Westin.comUS$ 1,816*
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GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westin Bonaventure Hotel & Suites
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2,789 Reviews from our TripAdvisor Community

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Showing 2,243: English reviews
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Rehoboth MA
Reviewed 2 days ago NEW

Very nice room, staff was courteous and helpful. Wood work and other trim was a little worn; one towel was a little threadbare. I may stay there again because of the location, but for the price it should have been a bit more in shape.

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Helpful?
Thank mackerel
Salt Lake City, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Traveled here for business and a four night stay. The hotel has a very interesting architecture. It is in a great location. The room was very nice and clean. We did have some plumbing issues but, the management was very attentive. While the plumbing issue as not resolved, they were kind enough to comp a night's stay. Noise seems to...

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Helpful?
1Thank lowjumpingfrog
About Hotel's Favourite Review
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to go above and beyond for our guests and hope to have most of these issues fixed the next time you stay with us. We'll make sure to share this review with our team so that our high quality standards are being...

Los Angeles, California
Reviewed 3 days ago NEW

My husband had a 3-day seminar workshop, and so we were given a very nice room for 2 nights. His food were all provided so he need not eat out. Me, however just ordered room service for brunch, which was good. For dinner, we would walk around as there are restaurants nearby, and there is a club lounge in the...

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Helpful?
Thank MMC66
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Stayed in the hotel from 5th to 9th Mar 2017. During check-in on 5th Mar, the front desk personnel - William - was authorized to swipe 100$ from my debit card and he erroneously debited 3150$. He didn't even inform me of his mistake which I came to know only when the amount got deducted. When queried about the error,...

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Helpful?
Thank A TripAdvisor Member
Management response:

I would like to follow up with you regarding your recent stay with us. Based off your feedback, it is clear that we fell short of our goal to meet the expectations you have come to expect from our property. Unfortunately, there were not enough information on your feedback to locate your reservation, but if possible, I would like the...

Oakland, California
Reviewed 5 days ago NEWvia mobile

It's a fine hotel for visiting DTLA. Close to grand central market and walkable to many restaurants and bars. The hotel room felt a bit dated, and some of the linens had a odd, sour smell - like it was left in the washer far too long before being dried. Half the towels were rough, and half were super fluffy...

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Helpful?
Thank erisakt
Management response:

I would like to begin by thanking you for taking the time for the feedback. With your valuable feedback, we are able to continuously improve the operational deficiencies of our hotel. We strive to meet and exceed the expectations of all of our guests.

Red Deer
Reviewed 1 week ago

I chose the hotel because of its proximity to the Walt Disney concert hall. The Westin chain is consistently reliable but this property excels in personal service. The staff is well trained, professional, cheerful and took time to ensure my visit was enjoyable. Lupe, the concierge, helped me navigate sites of interest and made me feel like a valued guest....

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Helpful?
Thank 22bernicec
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We are constantly committed to improving our guest’s overall experiences and hope to see you again soon. We'll make sure to share this review with Lupe and Audrey.

Hamilton, New Zealand
Reviewed 1 week ago via mobile

Great location, terrific service, useful amenities , simply everything we needed for a great stay. The room was comfortable and well setup with good Internet and a great view. I am a fan of the Westin chain and this is a good one. The only thing I would say even slightly negative is the surprising amount of noise you can...

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Helpful?
Thank StuartP52
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We are glad that we were able to provide everything you needed for your recent stay with us. We pride ourselves on our level of customer service and hope to see you again soon. We'll make sure to look into the noise situation on the 27th floor.

Westchester, New York
Reviewed 1 week ago

Huge. Concrete. Spaceship like public areas. The signage at the Figueroa Street entrance is INADEQUATE! Arriving late and exhausted from a transcon flight I was first "greeted" by doorman yelling at my Uber driver for no apparent reason. I was not greeted personally or offered assistance. Then I wandered around the street level trying to figure out where and how...

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Helpful?
Thank jwsmd3
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and apologize that your experience was inconsistent at our hotel. We will make sure that this information gets forwarded to the appropriate team so that our high quality standards are being upheld. We hope that you found some other aspects of our hotel to enjoy and hope to have the chance to improve upon this...

eugene, OR
Reviewed 1 week ago via mobile

One night stay. Quick check in, nice room, friendly accommodating staff. Fun revolving bar with amazing view of city. Pool was also nice. There is substantial road construction which was only an issue when arriving.

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Helpful?
Thank Mayadog
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We love our revolving bar as well, especially at night! We are glad that you enjoyed your stay with us and hope to see you again soon!

Dartmouth, Canada
Reviewed 1 week ago

Good location in downtown L.A....close to LA Live, the convention center, the Grand Central Market and Skyspace. Also close to the 7th Street Metro station...making it easy to use the trains/subway to see other parts of the city. Great view from the 27th floor. Staff was always helpful and courteous. Housekeeping did an excellent job of cleaning the room over...

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Helpful?
Thank Donald K
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again. We'll make sure to share this review with our team so that our high quality standards are being upheld.

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07/05/2017 08/05/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 

Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: ₹ 14,326 - ₹ 48,879 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Reservation Options:
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin
Hotel Style:
#7 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bonaventure Hotel & Suites staff and other travellers.
31 questions
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Oxnard
8 months ago
over a year ago
San Francisco, CA
San Francisco Bay Area
over a year ago
Manchester, United Kingdom
3 months ago

See all questions (31)

Questions? Get answers from The Westin Bonaventure Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views on all sides. You can see the Hollywood sign from upper floors.”
22bernicec, 17 Apr 2017 | Read review
“High floors have nice views.”
253donaldk, 13 Apr 2017 | Read review
“The higher the better!”
MaryPat105, 6 Apr 2017 | Read review
“Stay up high to get good views”
michaelgA2876KD, 3 Apr 2017 | Read review
“Absolutely avoid rooms near the outside elevators.”
foxtail1, 3 Apr 2017 | Read review
5 of 5
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US$ 1,816* /night
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Prices are for 1 room, 2 adults
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