We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Grand Los Angeles

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

609 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Grand Los Angeles
See the most recent reviews
Showing 537: English reviews
Dallas
Reviewed 1 week ago

as a business traveler who travels almost every week I highly recommend the Sheraton Grand LA. This is better than your typical Sheraton, it is an 'upgraded' Sheraton, hence the Sheraton Grand name. Rooms have been upgraded, nice large screen HD TVs, great bed, fancy bathroom. If you happen to be a Platinum guest like me you will enjoy the...

 Report
Helpful?
Thank J_Dallas
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly appreciate your loyalty and shout out to Lynda and Constantin. We are genuinely excited to learn that you have been enjoying your stay with us and look forward to your next visit. Till then, safe travels

Hong Kong, China
Reviewed 1 week ago

I like to give a BIG like to Leonard, bell assist. He was attentive and with extreme care to details. I was immobile due to severe joints inflamed with pains on my knees and feet. I checked in at counter, a room was assigned, when Leonard was assisting my luggage, he saw the room number assigned, and said "madam, the...

 Report
Helpful?
Thank SuetheHK
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly appreciate recognizing Leonard's personalized service and look forward to your next visit. Till then, remain well

Reviewed 1 week ago via mobile

Started with a call to "lu" on Sat morning. She helped me make best reservation for room with view and club lounge. Desk staff were great, enjoyed Juan and Lupe in lounge. Desk staff got me great room on 23rd floor! Wonderful view and club lounge was super! Jorge was very pleasant in lobby and others also! Great stay overall....

 Report
Helpful?
Thank Bill S
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are extremely excited to learn that you have enjoyed your stay with us. We truly appreciate all the shout outs to our associates and look forward to welcoming you always to Sheraton Grand Los Angeles. All the best

Mission Viejo
Reviewed 2 weeks ago via mobile

This hotel still has some work to be fully completed . Rooms were ok , but "dark" - the lighting was to subdued .. there is no way a woman could get her make- up right with the poor lighting in the bath room.. check in staff and valet were friendly .. the lobby cafe in the morning had some...

 Report
Helpful?
Thank TravlnDad
Sheraton_LA_Downtown, Manager at Sheraton Grand Los Angeles, responded to this review

Dear TravlnDad, Thank you for taking the time to provide feedback from your recent stay with us. We are delighted to hear that our front desk and valet team members provided friendly service. Please accept our apologies for the bathroom lighting and lobby café service. We will certainly address these issues. Best Regards, Sheraton Grand Los Angeles

Dallas, Texas
Reviewed 2 weeks ago via mobile

My husband and I stayed here and really loved this beautiful hotel. The service was excellent and rooms large and clean. Our bed was so comfortable too. The lobby is beautiful with white marble everywhere. The hotel is in a great location in Downtown LA. You can walk to a lot of sights and restaurants. There is also a train...

 Report
Helpful?
Thank L0ve2TravelallOver
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are genuinely delighted to learn that you have enjoyed your stay with us and we look forward to welcoming you always at Sheraton Grand Los Angeles. Till your next visit, remain well

san diego
Reviewed 2 weeks ago

Grand Sheraton Los Angeles was an amazing property, two thumbs up. Great location to LA Live area. Fantastic high end interior lobby, surpasses a W hotel and I guess that is what the "Grand" part of the name escalates a Sheraton to, not sure, since not as familiar with SPG naming conventions. But the rooms in this hotel are very...

 Report
Helpful?
Thank Mr_TJK
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a grand review! We are extremely pleased to learn that you have enjoyed our centralized location, our lobby, our rooms, our restaurant, and above all our service. We appreciate your comments regarding our new modernized elevators and truly value your feedback. Thank you for the shout out to Jun. We look forward to your next visit. Till...

Seattle, WA
Reviewed 2 weeks ago

I don't want to totally slam this hotel, its nice looking and in an awesome area, but checking out on Sunday morning it literally took me more than 20 minutes to get from my room to the front desk, to the valet, where my car was parked. This hotel does not have great design and if you're Type A like...

 Report
Helpful?
Thank ScottD58
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at our hotel. We truly apologize for the inconvenience caused by the extended elevator wait time which is by no means typical. We appreciate your favorable comment on the quality of service provided by one of our bellmen and hope to welcome you again to our hotel. All...

San Jose, California
Reviewed 2 weeks ago

Great hotel for a weekend getaway. Everything in the hotel was recently remodeled, very clean and the staff provided great service. I had access to the club lounge where the staff went above and beyond what was requested. Juan, at the club lounge, was really patient and friendly with my 8 y.o. son. The hotel is located at the center...

 Report
Helpful?
Thank paperclip_F
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a very favorable review. We are delighted to learn that you have enjoyed our $75 million rejuvenation as well as our service. We appreciate the shout out to Juan and look forward to your next visit. Till then, remain well

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

I stayed here for only one night for a short biz trip. The hotel lobby has a great modern design and with very high ceilings and smart lighting. Lots of places to sit, w/ a variety of types of seating with easy practical data/electrical outlets everywhere you sit. Great interiors materials stone, wood leathers, warm metals,.... and a coffee/ bar...

 Report
Helpful?
Thank NSCDC
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are extremely delighted to learn that you have enjoyed our $75 million transformation as well as our signature service. We appreciate all your comments and look forward to your next visit. All the best

Saint Louis, Missouri
Reviewed 3 weeks ago

The Concierge, Francisco, made this business trip a delight! His willingness to ensure that every detail of our meeting was covered made for a memorable business meeting and made my team feel especially welcome

 Report
Helpful?
Thank lob42017
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review. We are delighted to learn that you had a memorable stay with us. We appreciate the shout out to Francisco and look forward to your next visit. Till then, remain well

651 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (225)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (41)
Viewed
Room/Suite (28)
Viewed
Bathroom (18)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
0:48
Videos (1)
Viewed
Other (127)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (132)
Viewed
Corner Deluxe King Room (35)
Viewed
Deluxe Double Queen Room (30)
Viewed
Deluxe King Room (25)
Viewed
King Suite (38)
Viewed
Dining (39)
Viewed
The Hotel (106)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
Downtown
Omni Los Angeles at California Plaza
Downtown
Residence Inn Los Angeles L.A. LIVE
Downtown
JW Marriott Los Angeles L.A. LIVE
Show Prices
Show Prices
Show Prices
Downtown
The Westin Bonaventure Hotel & Suites
Downtown
Hilton Checkers Los Angeles
Hilton Checkers Los Angeles
#57 of 349 in Los Angeles
1,221 reviews
Downtown
Millennium Biltmore Hotel Los Angeles
Show Prices
Show Prices
Show Prices

Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: ₹ 14,435 - ₹ 32,801 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Booking.com, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor”
J_Dallas, 19 Apr 2017 | Read review
“not sure about the plan as I didn't go out”
SuetheHK, 18 Apr 2017 | Read review
“high floor with city skyline views”
Mr_TJK, 11 Apr 2017 | Read review
“Face the Courtyard!”
Awesomeaustin, 2 Apr 2017 | Read review
“Free Wifi for SPG members”
mrttort, 24 Mar 2017 | Read review
5 of 5