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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Great staff very helpful. Lobby was impressive. Check in was a breeze. Room was very big, clean, large shower, we had dinner in the down stairs restaurant service was awesome and the food was the best. Loved it
My husband and I stayed at the Grand Sheraton in downtown LA for a weekend and we had an amazing time. We were attending a graduation at USC. We arrived at 10 am and WOW! they upgraded us to a suite and we checked in...More
1 Thank Khoshid
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded 2 June 2017
Thank you, thank you for a grand review! It is truly rewarding to feel that we have met and exceeded our guests' expectations. We genuinely appreciate all your valuable and favorable comments and look forward to more visits in the future. Till your next visit,...More
Us, a family of 5 from Texas stayed here 7/18/-7/22. We had booked 2 rooms, with 2 queen beds and had requested adjoining rooms (that connect to each other) during the reservation process several weeks earlier. The hotel was not able to give us adjoining...More
Thank Tommy G
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded yesterday
Thank you for taking the time to write about your recent experience at our hotel. We truly appreciate your feedback and apologize for the incident involving Housekeeping and maintenance. We hope you had an enjoyable stay with us and look forward to future visits to...More
Stayed there for a conference in LA. Sheraton was on tve conference list. Room was perfect, fitness studio with great view. Lobby is pretty small with tiny bar far from elevators. So hardly any chance for networking. Other hotels are definitively better ...
Thank InaPf
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded yesterday
Thank you for taking the time to write about your recent experience at our hotel. We are truly sorry to learn that you find our lobby inconveniently small and hope that you have enjoyed your stay with us. All the best
I usually stay at this hotel during my frequent business trips to Los Angeles. I have early meetings so I'm usually the first customer at the cafe in the lobby. And almost every time I have a chat with Matt, starting around 6am. He's a...More
Thank Christopher K
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded yesterday
Thank you, thank you for a great review. We are genuinely delighted to learn that you are enjoying your stay with us and appreciate your loyalty. We thank you the shout out to Matt and look forward to your next visit. Till then, remain well
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 232 - US$ 515 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Green Hotel in Los Angeles
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
485
Reservation Options
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, HotelsforEveryone, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants
...More
in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Response from Sheraton_LA_Downtown | Property representative |
Thank you for choosing Sheraton Grand Los Angeles for your upcoming stay in Los Angeles. The Club floors are: the 22nd, 23rd and 24th floors.
All the best from Sheraton Grand Los Angeles Team
Response from Sheraton_LA_Downtown | Property representative |
Hello,
Thank you for your interest in our hotel. Please see below the required information:
SPG floors 18, 19, 20, 21
Club floors 22, 23, 24
View is based on availability
Rooms differ by location and floor... More
Hello,
Thank you for your interest in our hotel. Please see below the required information:
SPG floors 18, 19, 20, 21
Club floors 22, 23, 24
View is based on availability
Rooms differ by location and floor/ amenities
SPG Floors—have complimentary water in the room
Club—Complimentary water in guest room, one robe, additional bath amenities include shaving cream, bath gel, and sponge, and vanity kit
All the best
Response from Sheraton_LA_Downtown | Property representative |
Greetings and welcome on your upcoming stay. We offer valet parking for $42.00 per night with in/out privileges. Though separate from the hotel, the adjacent parking structure offers $30.00 per night self parking. Safe... More
Greetings and welcome on your upcoming stay. We offer valet parking for $42.00 per night with in/out privileges. Though separate from the hotel, the adjacent parking structure offers $30.00 per night self parking. Safe travels.
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Room Tips
"The rooms have great mini fridges, so request them if you can!"
India