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DoubleTree by Hilton Hotel Los Angeles Downtown

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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,865 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Los Angeles Downtown
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Showing 1,619: English reviews
Paso Robles, United States
Reviewed 2 weeks ago

Due to the fact our shower did not drain water is one of the reasons we would not recommend this hotel.The windows being extremely dirty was expected with the weather we have had. The main reason for our dissatisfaction during our stay was the service and quality of food in the restaurant Urban Tavern. After waiting nearly 8 minutes for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 601kevenp
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello 601kevenp, I am sorry that we did not make a better impression for you. I have provided your feedback to our Outlets Manager, Amy Patton, so she can contact you and Make This Right for you If you would like to address these matters with me directly; I can be reached at Orlando.Salazar@hilton.com Orlando Salazar

Vancouver, British Columbia
Reviewed 2 weeks ago

The suite was very huge , clean , and nice furniture , Has a living room and a 2 queen beds room , 1&1/2 bath The view was very nice overlooking the roof garden and Downtown LA the beds were very comfy and huge . Everything was nice

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank maxbc10
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello maxbc10, thank you for the kind review. I am very pleased to see that your suite served your needs very well! I do hope you will continue to consider us for future travels to LA Orlando

Abuja, Nigeria
Reviewed 2 weeks ago via mobile

I checked into Double Tree by Hilton in Downtown Los Angeles by mistake I asked my assistant to book a hotel for me and gave him the option of jw marriott downtown Los Angeles He chose Double Tree and I decided to go with his choice I got to the Hotel on 16 January 2017 and was there till 24...

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Helpful?
Thank amechielumelu
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Amechielumelu, thank you for the review! I am happy to read that you enjoyed yourself and the choice your assistant made proved to be a good one!! I do hope that you will consider us for any future travels and we can continue to make a good impression Orlando

Reviewed 3 weeks ago via mobile

Took almost an hour at rush hour to get to this hotel from the airport. The windows need to be replaced. The sirens are all night long and there is no sound proofing at all. This hotel needs serious updates, starting with new windows

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Helpful?
Thank tresa06
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello tresa06, I am sorry that we did not make a better impression for you. We are looking at our windows as a major point of upgrade for our next renovation. thank you for the feedback and I do hope that you will consider us for any future visits to Los Angeles Orlando

Indio, California
Reviewed 3 weeks ago

I stayed one night for a business trip with two colleagues.The location was very convenient to the government office we needed to be at early the next morning. Great staff, very nice room. On-site restaurant was good.Too bad we didn't view the rooftop Japanese garden. I recommend this hotel.

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Helpful?
Thank Robin K
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Robin, thank you for the kind words; I do hope that you will visit us again and this time you make some time to spend at the Garden! Thank you for the feedack! Orlando

Orlando, Florida
Reviewed 3 weeks ago

The location of this hotel was great! Staff always smiling and saying hello and goodbye. Rooms were nice but my heat was not working. If you like downtown areas this is a great hotel too stay at! Hotel restaurant was amazing. I would say get the Crab Cake Sandwich!

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Helpful?
Thank Richard V
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Richard, thank you for the feedback! I enjoyed reading that our staffs interaction with you were memorable and positive! I will share with our culinary team your feedback on the restaurant and the Crab Cake Sandwich (a personal favorite BTW!!) Orlando

Gurugram (Gurgaon), India
Reviewed 3 weeks ago

We stayed here for two nights. The staff is very efficient and services are prompt. The check-in and check-out was very smooth. The rooms are clean, adequately sized and are well kept. If one wishes to stay in Downtown LA, it is a very good option. While there are no tourist spots around, it takes short drive to Hollywood, an...

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Helpful?
Thank voyagerclicks
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello voyagerclicks, thank you for the time you took to review us. I am very happy to read that our staff's efforts were recognized by you and do hope that you will continue to consider us a hotel of choice for your future travels to Los Angeles Orlando Salazar

New York, United States
Reviewed 4 weeks ago

Stayed for a business trip and hotel was good value for money in Los Angeles. Friendly staff and a really good restaurant. I would recommend it if you need a downtown LA hotel and don't want to spend a huge amount of money

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank donwM9239RV
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello donwM9239RV, thank you for the review and feedback. I am pleased to read that we were able to provide you with a positive experience and our associates efforts were noticed and recognized! Orlando

east stroudsburg, United States
Reviewed 4 weeks ago

This was a prime hotel at the location we needed for our annual business trip. worked out great. The amenities were really ideal and made for a convenient stay. The hotel is close to some really great restaurants for those late dinners after a long meeting. Given the location the price was very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fadi H
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Fadi, thank you for taking a moment to review your experience with us. I am very pleased that you enjoyed yourself and our hotel was able to provide a positive experience! Orlando

Helsinki, Finland
Reviewed 4 weeks ago

dusty rooms due to the carpet flooring, noisy due single glazing even high floors. Lobby like movie set up for 1970's film. Prepare with antihistamine. Location ok if that is what you are looking for. Wifi worked well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 911aripekkak
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello 911aripekkak, thank you for the review, I am very disappointed that we did not make a better impression on you. Rest assured that we will share this feedback with our ownership to have them address it in the future. Orlando

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: ₹ 14,560 - ₹ 28,113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, HotelsforEveryone, Priceline, Travelocity and Expedia so you can book your DoubleTree by Hilton Hotel Los Angeles Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#25 Green Hotel in Los Angeles
#38 Business Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
#50 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and other travellers.
42 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they have rooms with a garden view, but my room was fine and I enjoyed seeing the city.”
 of 5 bubbles StephanieMcK2012, 20 Feb 2017 | Read review
“I prefer the higher rooms. Better views and less family noise.”
 of 5 bubbles sharondW3582ZR, 18 Jan 2017 | Read review
“Go higher up and get a view- garden views are nicest”
 of 5 bubbles couplessPS, 10 Jan 2017 | Read review
“Higher Floor!! Too much noise on lower floor”
 of 5 bubbles reviews45, 5 Jan 2017 | Read review
“Corner rooms have the worst internet access, if you need it, get a room with a hard connection”
 of 5 bubbles Dgo_Guy, 2 Jan 2017 | Read review
5 of 5