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DoubleTree by Hilton Hotel Los Angeles Downtown

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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,844 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
NYC
Reviewed 3 days ago NEWvia mobile

The hotel is rated higher because of it's staff. They were friendly and helpful. The hotel is very 1980's a little run down but clean. The big issue is wifi. Why do we have to pay for it. Everywhere else it's free, even the taco trucks have free wifi. I'm an HH Honors member but because I booked this with...

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Helpful?
Thank Roger D
San Diego, California
Reviewed 3 days ago NEW

Nothing extra ordinary about this place. It's in the heart of Downtown Los Angeles. The bill came to almost $250 for one night. Quite frankly, it was not worth it. The bed was comfortable, but other than that, not much to write home about. The rooms, especially the bathrooms, need upgrading. The area shuts down at night and it doesn't...

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Helpful?
Thank BarrioTravelers
Quartz Hill, California
Reviewed 4 days ago NEW

I had to come down for business and really enjoyed the stay. The rooms are very comfortable and room service is quite fast. Being that it's downtown Los Angeles I felt very safe and secure with their level of security in the building. The only downside I would say is the lack of diversity in their room service menu! Not...

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Helpful?
Thank Sharon D
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Sharon, thank you for taking a moment to review your experience. I am happy that you enjoyed your stay and our security team does work very hard to provide our guests with a safe experience. Orlando

Grimsby, United Kingdom
Reviewed 5 days ago NEW

We stayed over for 1 night only - before joining cruise ship at San Pedro port the next day. Hotel was a bit far away from port, but was the hotel supplied by travel company. Hotel & room very clean. Beds very comfy - slept really well. Reception staff gave us all freshly baked cookies when checking in, but didn't...

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Helpful?
Thank Janet C
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Janet, thank you for the time you took to review us. I am sorry we did not extend our service for the luggage; this will be addressed with our Front Desk Associates. But I am glad that you did enjoy the hotel and it's offerings. Orlando

Fair Oaks, CA
Reviewed 5 days ago NEW

We stayed at this hotel at the beginning of January because we went to the Rose Bowl and wanted a place close to the Metro Gold Line. Union Station was a very short (10 minutes) walk from the hotel and perfect for our trip to Pasadena. The hotel itself is very nice with a lobby bar and restaurant located on...

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Helpful?
Thank LuvPSU
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello LuvPSU, thank you for choosing us as your hotel of choice for this year's Rose Bowl festivities. I am very pleased that our Front Line and Concierge staff were able to provide you with good service. I will ensure that they are recognized for their efforts! Orlando

Ramona, California
Reviewed 1 week ago NEW

$35.00/day additional to park. Internet an additional $9.99. Chipped furniture, Chipped bathtub (nice lobby though), hair in the bed. Expensive price. Staff was wonderful. Service great. I don't want to leave a bad review but must be honest.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F6650BZlesliel
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello F6650BZlesliel, I appreciate the time you took to review your experience with us. Please note that we do have a discounted parking rate for guests who are booked under the Keck Hospital Rate; if you would please email me your booking details. I can look into this for you Please email me at orlando.salazar@hilton.com Orlando

Reviewed 1 week ago

Have stayed twice and will likely return. Great service and hilton honors perks. Love the hot chocolate chip oatmeal cookies on arrival. Great little restaurants within very short walk in Japan town. Shojin was my favorite but need reservations. Decent wifi.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carissa H
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Carissa, thank you for the review and time you took to complete it! I am very happy to read that we were able to provide you with a positive experience. Orlando

Ojai, Ca
Reviewed 1 week ago

We had a very nice stay on a Saturday night. Excellent service, no problems, very comfortable bed, nice view from our room, a little noisy but hey you're in the city, smallish but perfectly nice bathrooms and well appointed -- typical of the doubletrees I've been to. Breakfast at the Justice Urban Tavern was very pleasant atmosphere, good food, only...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q2516YWstevenj
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Q2516YWstevenj, thank you for the kind review. I am very pleased that you enjoyed your stay and our offerings Orlando

Tehachapi
Reviewed 1 week ago via mobile

Staff was very attentive, clean rooms although small bathrooms. Self parking $35 per day or $40 valet. The biggest issue was no free wifi for such a big hotel chain? There was siren noise but that was expected being located in the civic center area. Loved the cookies at check in!

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Helpful?
Thank Crm143
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Crm143, thank you for the review; I am sorry that we did not make a better impression. I do want to share with you that we offer complimentary WiFi to all our HHonors members, even if they enroll during their stay. Thank you again for the feedback Orlando

Milton Keynes, United Kingdom
Reviewed 1 week ago

The usual Double Tree Service, ticks all the right boxes, staff as helpful as poss. Breakfast staff needs happy pills, unless you are female. Concierge service very good and could not do enough to assist, when you do not know the area, it helps. The Japanese gardens must be seen and a great place to chill out, needs a pool,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Keith R
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Keith, thank you for the review. I am very pleased that our Concierge services excelled for your but disappointed to read about our Outlet Staff I have shared this critique with our outlet management team and they will address it with our servers Thank you for the feedback; I am confident that we will improve on this very quickly...

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: ₹ 15,347 - ₹ 25,987 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline, HotelsforEveryone and Expedia so you can book your DoubleTree by Hilton Hotel Los Angeles Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#24 Green Hotel in Los Angeles
#38 Business Hotel in Los Angeles
#50 Family Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the higher rooms. Better views and less family noise.”
 of 5 bubbles sharondW3582ZR, 18 Jan 2017 | Read review
“Go higher up and get a view- garden views are nicest”
 of 5 bubbles couplessPS, 10 Jan 2017 | Read review
“Higher Floor!! Too much noise on lower floor”
 of 5 bubbles reviews45, 5 Jan 2017 | Read review
“Corner rooms have the worst internet access, if you need it, get a room with a hard connection”
 of 5 bubbles Dgo_Guy, 2 Jan 2017 | Read review
“Garden view quieter”
 of 5 bubbles uglug, 29 Dec 2016 | Read review
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