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W Los Angeles - West Beverly Hills

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W Los Angeles - West Beverly Hills
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420 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Jeddah, Saudi Arabia
Reviewed 4 days ago NEW

The hotel is very posh and the restaurant is amazing! I got a chance to use the spa and it was great. I would recommend it for anyone who wants to be in that neighborhood, near UCLA and get pampered. It is walking distance from everything in that neighborhood!

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Helpful?
Thank rgazzaz
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello rgazzaz, Thank you for your wonderful feedback regarding our property. We're glad to hear that you enjoyed staying with us. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

New York City, New York
Reviewed 6 days ago NEW

I am an SPG member and received an upgrade for which I was extremely grateful. Service was terrific - startin with Nhan - his extremely nice. Hotel was ideal is every way. However - the outdoor party was too loud and went too late. Otherwise, appreciated friendly service and Nhan's top notch customer service and follow up. Location is terrific...

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Helpful?
Thank wendys7a
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Wendys7a, Thank you for your wonderful feedback regarding our property. We're glad to hear that you enjoyed staying with us and Nhan took great care of you. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

Chevy Chase, MD
Reviewed 1 week ago

Before remodeling the rooms were huge with many suites. Now there are very few suites and although the room size is good there are no drawers to store clothes! We had hotel remove all the pricey snacks and drinks off shelves so we could put clothes somewhere. Maybe they do not expect guests to stay for 5 days as we...

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Helpful?
Thank Elayne S
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello, Elayne, Thank you taking the time to review W Los Angeles - West Beverly Hills. I'm very sorry to hear that you didn't enjoy your stay due to the lack of drawer space in the guest room. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at james.wroblewski@whotels.com to discuss the issue further. We value...

Boston, Massachusetts
Reviewed 1 week ago via mobile

Check-in is fast, courteous, relaxed and efficient. Room is spacious and bed is comfortable. Really close to UCLA (which can be either bad or good). I paid over $400 ($42 valet) so its wayyyyy overpriced for the quality of the rooms, location and amenities. Room AC makes A LOT OF NOISE!! I'd say stay at a much better, but similarly...

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Helpful?
Thank axriyadi
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello, axriyadi, Thank you for taking the time to review W Los Angeles - West Beverly Hills. I'm very sorry to hear that you didn't enjoy your stay. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me to discuss your concerns further. We value your feedback and will do whatever we can to make it up...

Reviewed 1 week ago via mobile

Always superb service and attention to detail. SPG does an amazing job maintaining a great group of staff and amazing properties around the world. The W West Beverly Hills is always a wonderful experience.

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Helpful?
Thank Joseph K
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Joseph, Thank you for your wonderful feedback regarding our property. We're glad to hear that you enjoyed staying with us. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

Colts Neck, New Jersey
Reviewed 1 week ago via mobile

If it were not for a really good attentive staff I would rate this place 1 or 2 stars. The staff is great and the location is great. The property is in desperate need of a facelift. Plus the amenities offered in the room are minimal. The do not offer a shower cap, cotton swabs or nail file. The bathroom...

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Helpful?
Thank Karen M
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Karen, Thank you for taking the time to review W Los Angeles - West Beverly Hills. I'm very sorry to hear that you didn't fully enjoy your stay. We strive to exceed expectations 24/7 and take complaints very seriously. Please contact me directly to discuss this issue further. We value your feedback and will do whatever we can to...

Deerfield, Illinois
Reviewed 1 week ago

I've stayed at this W at least a dozen times, and I always enjoy it. The property was formerly an apartment building, so even the regular sleeping rooms are roomy...and the one-bedroom suites are spacious. They've recently redecorated, so some of the funkier mid-century furnishings are gone, but the overall feel is the same. A big plus is that this...

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Helpful?
Thank MrBlech
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello MrBlech, Thank you for your wonderful feedback regarding our property. We're glad to hear that you enjoy staying with us and our convenient location. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

Scottsdale, Arizona
Reviewed 2 weeks ago via mobile

I will admit the W Hotel has come a long ways since a UCLA dormitory. I have stayed here a ton on business and pleasure so I most likely know this property better than most. I remember in the early 2000s when the hotel first came onto the scene. The concept was new and trendy... it was the place to...

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Helpful?
Thank HawkeyeAZ
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello HawkeyeAZ, Thank you for the feedback on your recent stay with us. It's unfortunate to learn that your stay was less than perfect. Our guest's experience is extremely important to us, and I will ensure that our team works on improving it for future stays. Next time your travels bring you back to Los Angeles, please do not hesitate...

Reviewed 2 weeks ago via mobile

If you drink and party this your place to go! I don't ! There was drunk asleep in lobby. Room had a bar but no coffee maker. No information about hotel in the room. No where comfortable to sit in room only hard plastic chairs. The bathrobes felt like old towels . The bed was comfortable but the sheets were...

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Helpful?
Thank Rebecca Y
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Rebecca, Thank you for taking the time to review W Los Angeles - West Beverly Hills. I'm very sorry to hear that you didn't fully enjoy your stay. We strive to exceed expectations 24/7 and take complaints very seriously. Please contact me directly to discuss this issue further. We value your feedback and will do whatever we can to...

Los Angeles, California
Reviewed 2 weeks ago via mobile

I live right near this hotel and sometimes stay. They have great rates. It is a beautiful hotel with a wonderful staff. Great rooms with living area. Amazing room service!! Bliss Spa is on the second floor.

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Helpful?
Thank ldpullman
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello ldpullman, Thank you for your wonderful feedback regarding our property. We're glad to hear that you enjoy staying with us. We take great pride in our Talent and it's great to hear that they provide excellent service during your visits. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Luxury Los Angeles Hotel is at the foothills of Beverly Hills/Bel Air, squarely in the center of glamour, W Los Angeles Hotel West Beverly Hills is located between Rodeo Drive and the Santa Monica beaches. ... more   less 

Additional Information about W Los Angeles - West Beverly Hills

Address: 930 Hilgard Avenue, Los Angeles, CA 90024-3033
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 20,995 - ₹ 36,423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Los Angeles - West Beverly Hills 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
w Los Angeles - Westwood Hotel Los Angeles
w Hotel Los Angeles
w Hotels Los Angeles
Hotel Style:
#11 Spa Hotel in Los Angeles
#15 Green Hotel in Los Angeles
#15 Luxury Hotel in Los Angeles
#28 Romantic Hotel in Los Angeles
#79 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from W Los Angeles - West Beverly Hills staff and other travellers.
2 questions
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Oakland, CA
over a year ago
over a year ago

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Questions? Get answers from W Los Angeles - West Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure - I did not have a good view but still loved my room.”
 of 5 bubbles wendys7a, 17 Feb 2017 | Read review
“the 2 bedroom suite is a must!”
 of 5 bubbles camelian2017, 3 Feb 2017 | Read review
“Fabulous OR Mega Suite & HIGH FLOOR”
 of 5 bubbles 454zachs, 2 Jan 2017 | Read review
“Try to get a suite if possible”
 of 5 bubbles larry126, 31 Dec 2016 | Read review
“the higher the floor, better views - upgrade to a larger suite when you book”
 of 5 bubbles pw65_12, 28 Dec 2016 | Read review
5 of 5