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W Los Angeles - West Beverly Hills

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W Los Angeles - West Beverly Hills
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397 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Reviewed 2 days ago NEWvia mobile

Our stay at the W was exceptional! From the beginning we were overwhelmed with great customer service and friendly staff. The good hospitality started with Will greeting us at the valet. Our checkin with the front desk was done with ease. Throughout or stay the front desk staff were incredibly helpful! Oleg & Cynthia both gave us ideas on local...

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Helpful?
Thank Megan E
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Megan, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit and you experienced STK one night. I will be sure to share your comments with our team. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

San Francisco, California
Reviewed 2 days ago NEW

I had prearranged an early check in due to wedding event and arrived with the room not ready. Waited well over half an hour. Room was ok. Bed was very comfortable but found furnishings otherwise very uncomfortable. Thought the tub was way to high...hard to climb into/out to take a shower. Annoyed that there was no alternative to valet parking...

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Helpful?
Thank DJSF7
Reviewed 3 days ago NEW

Stayed at this W last Saturday and had a wonderful experience. Starting with valet on Saturday evening. Will H. was extremely welcoming and informative. He was also there the following morning when I checked out and he even remembered that we had dinner reservations and asked how it went! Oleg checked us in and was extremely polite and helpful, Cynthia...

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Helpful?
Thank Samantha T
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Samantha, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit and you were able to experience our Backyard restaurant as well as great service from our Talent. I will be sure to share your comments with our team. We look forward to welcoming you back. All the best, James...

Reviewed 3 days ago NEW

My boyfriend and I stayed here for a friend's post birthday tournament celebration and the valet service provided by Will H. was outstanding! From the moment you step out of your vehicle to walking down the stairs from the hotel after check out, Will and his team were ready to help you with your belongings and having you at your...

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Helpful?
Thank Aila A
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Aila, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit at our hotel and you experienced great service from Will. I will be sure to share with him as we take great pride in our Talent. We look forward to welcoming you back. All the best, James Wroblewski, General...

San Francisco, California
Reviewed 1 week ago

we don't stay at W's very often but this property is tired. super worn down. the door hardware on our room looks like it had been crowbarred open and was falling apart. the bathroom had a step in tub shower with curtain - no exhaust fan! the entire property smelled like weed. the bar is just really odd and no...

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Helpful?
Thank Brad K
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Brad, Thank you for the feedback on your recent stay as it's what helps us to continually improve. I have shared your feedback with our team. I'm glad you enjoyed our convenient location during your visit with us. Please don't hesitate to contact me as we'd like to welcome you back. James Wroblewski General Manager

Reviewed 1 week ago via mobile

We usually like W hotels, however this time was different as the staff could have been better. We were at the W for two nights, however stuck in a room right next to the elevators and overlooking the patio. Because of this, noise was coming in from all angles. Also, the Vice President was staying at he hotel, so there...

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Helpful?
Thank Jon G
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Jon, Thank you for sharing your feedback and let me assure you that this is not typical of W service, certainly not at W Los Angeles. I have personally connected with our Talent. Please do not hesitate to reach out to me directly for future assistance. We would like to have the opportunity to welcome you back to the...

Reviewed 1 week ago

My son and I went to the UCLA game at Pauley Pavillion. Just happened upon the W. Gracious staff. We owe our stay to help from Oleg at the front desk. The room was beautiful and we enjoyed the "backyard" for coffee.

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Helpful?
Thank Pat T
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Pat, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit at our hotel and you experienced great service from Oleg. I will be sure to share with him as we take pride in our Talent. We look forward to welcoming you back. All the best, James Wroblewski, General Manager...

Reviewed 2 weeks ago via mobile

Stayed here for one night. Was upgraded to a suite which was more like a regular room. The regular rooms must be quite small. Hotel was clean and modern and offered the amenities that business travelers need. Gym was small but there was no wait on the cardio equipment. Location was Westwood and not Beverly Hills but I knew that...

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Helpful?
Thank Mark Z
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Mark, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit at our hotel including our guest rooms and FIT. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

Sheffield
Reviewed 2 weeks ago

I must say the W in Beverley Hills is just great! The service was excellent and the location was just perfect. I am a frequent stayer of the W Hotels and this is by far one of the best. The pool area is nice and chilled and the bar area was great. Overall I will be coming back here and...

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Helpful?
Thank Mark S
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Mark, Thank you for your wonderful feedback regarding your recent stay. We're glad to hear that you enjoyed your visit at our hotel and you experienced great service from our Talent. We look forward to welcoming you back. All the best, James Wroblewski, General Manager W Los Angeles

Chicago, Illinois
Reviewed 2 weeks ago

My stay at the W Los Angeles - West Beverly Hills was very confusing. I didn't like it, then I did, and so on and so on. Ok first of all to clarify, "West Beverly Hills" is NOT a thing. It should be called "W Los Angeles - Westwood." I belive thats the old name but changed it to fool...

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Helpful?
Thank Zach S
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Zach, Thank you for the feedback on your recent stay as it's what helps us to continually improve. We take great pride in our Talent and I'll be sure to share your kind words with Rebecca. Please don't hesitate to contact me as we'd like to welcome you back. James Wroblewski General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Luxury Los Angeles Hotel is at the foothills of Beverly Hills/Bel Air, squarely in the center of glamour, W Los Angeles Hotel West Beverly Hills is located between Rodeo Drive and the Santa Monica beaches. ... more   less 

Additional Information about W Los Angeles - West Beverly Hills

Address: 930 Hilgard Avenue, Los Angeles, CA 90024-3033
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 21,784 - ₹ 38,598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Los Angeles - West Beverly Hills 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
w Los Angeles - Westwood Hotel Los Angeles
w Hotel Los Angeles
w Hotels Los Angeles
Hotel Style:
#10 Spa Hotel in Los Angeles
#13 Luxury Hotel in Los Angeles
#14 Green Hotel in Los Angeles
#28 Romantic Hotel in Los Angeles
#79 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from W Los Angeles - West Beverly Hills staff and other travellers.
2 questions
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Oakland, CA
over a year ago
over a year ago

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Questions? Get answers from W Los Angeles - West Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fabulous OR Mega Suite & HIGH FLOOR”
 of 5 bubbles 454zachs, 2 Jan 2017 | Read review
“Try to get a suite if possible”
 of 5 bubbles larry126, 31 Dec 2016 | Read review
“the higher the floor, better views - upgrade to a larger suite when you book”
 of 5 bubbles pw65_12, 28 Dec 2016 | Read review
“high floor looking East”
 of 5 bubbles Chimata-no-kami, 20 Dec 2016 | Read review
“choose a spectacular or fabulous suite - the extra space is totally worth it”
 of 5 bubbles hotelscrutiniser, 17 Dec 2016 | Read review
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