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Hiton never disappoints. I stayed at the Hilton Garden in Rome so I knew the rooms were good. I selected it cause was just 5mins from the Hollywood strip closer to the TCT. Also close to my friends AirBNB. Didn't get a chance to eat...More
The place to stay for concerts at the bowl, if you see the parking and traffic mess after concerts you will be glad you only have to walk down the block to get back to your room. Not a huge hotel but it includes all...More
1 Thank TJanzen
Response from Alfonso T, General Manager at Hilton Garden Inn Los Angeles/HollywoodResponded 13 May 2018
Thanks for the great review, TJanzen!
It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our prime location and attentive service, but also our comfortable accommodations! Your praise lets us know we're doing...More
Stayed for 3 nights with hubby. Room, location, service was fab! Only complaint no pinot grigio all 3 nights in the bar, obly chardonnay! Would've graded higher if stated menu was actually available but overall a pleasant stay. Thanks.More
Thank Lucy S
Response from Alfonso T, General Manager at Hilton Garden Inn Los Angeles/HollywoodResponded yesterday
Lucy S., thank you for the feedback.
We regret that your time with us was anything less than perfect. While we're happy that you appreciated our comfortable rooms and top-notch service, it's unfortunate our selections at the bar didn't exceed your expectations. We strive to...More
Hilton Diamond member. My complaints here are pretty much everything you see below. $40 for parking is completely stupid but if you look at where you're staying, that's pretty much the norm anywhere nearby. If I had known, I would have stayed a little ways...More
Response from Alfonso T, General Manager at Hilton Garden Inn Los Angeles/HollywoodResponded 5 days ago
We appreciate you taking the time to share your feedback.
We're happy you had a pleasant stay with us and enjoyed our delicious food. However, we're disappointed that your stay with us was less than ideal. We regret that our quality of accommodations and parking...More
It was not the customer service that I am used to at a Hilton. I was charged 40.00 for parking. When I questioned the amount the man at the desk said it was on the Hilton website. It was not.
I explained I was a...More
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Response from Alfonso T, General Manager at Hilton Garden Inn Los Angeles/HollywoodResponded 1 week ago
We appreciate you sharing your feedback, Kat.
We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know...More