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4.0
#37 of 366 hotels in Los Angeles
Location
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hollywood Hotel is Where All the Action Begins! Hollywood Hotel is conveniently located across the street from a Redline Metro ( Subway or Tube ) station at the corner of Vermont Avenue and Santa Monica Blvd.. Hollywood Hotel has just completed a restoration of it's 3000 sq ft courtyard, an outdoor oasis, which can hold up to 100 people. Inspired by the relaxed style of the Mediterranean, the courtyard features all weather vintage country style wicker sofas and lounge chairs, premium teak beam tables and a classic mission style fountain surrounded by giant bird of paradise and flowers. A perfect setting for relaxation and drinks after a day of Hollywood sightseeing.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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At Hollywood Hotel, many guests have lauded its central location, which balances proximity to attractions and public transport with a peaceful environment. The clean, spacious rooms and modern yet cozy atmosphere contribute to the comfort of the stay, according to reviews.
However, guests have called out additional charges for parking and internet, and inconsistent service, as detracting from the hotel's value. While the staff is often praised for being friendly, some travelers have experienced issues with dated furnishings and a lack of complimentary amenities.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory
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We had a reservation at this hotel this weekend. And chose to book directly for several reasons: 1) Their flexible cancellation policy the day of arrival (which is something we look for since COVID and recent flight disruptions). 2) We find it easier to interact on any issues directly with the hotel than via a third party. 3) Special rates
Unfortunately, we were not able to make our flight to LA and needed to cancel our reservation. This is when their customer service was put to the test. I was expecting hassles and maybe a monetary penalty for my cancellation 30mins after the cut off. But to my surprise, the hotel staff at the reservation desk were very accommodating and easy to deal with. They extended the cancellation time allowing us the time we needed to know if we could make our flight to LA and simply asked us to call back and let them know when we knew. This was such peace of mind in an already stressful situation. Thanks to the staff at the desk yesterday!!
While we couldn't make it this weekend, we intend to visit LA soon. And the first place we'd look to book is Hotel Hollywood.
Tip to all: Book directly with the Hotel!!
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Date of stay: February 2023
Room Tip:Book directly with the Hotel!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pil M, Other at Hollywood Hotel
Responded 25 Mar 2023
Hello Dear Guest, Thank you for taking the time to share this positive rating! We will make sure to share this with the hotel team to encourage them to keep up the amazing work. We hope you'll keep us in mind next time you are visiting our area. Pil M. Front Desk Manager The Hollywood Hotel
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During this time it’s nice to see the HOLLYWOOD HOTEL is still taking care of its guest. Walked in with Pil and he made us feel safer than being anywhere else. The protocol they are taking to keep guest safe is amazing. Thank you for he peace of mind during these hard times. Breakfast can be eaten in the room and the the plates are picked up by the hotel to avoid unnecessary gathering with other individuals.
We were very impressed by the professionalism Pil gave us, not once did he make us feel as we were anything more than guest with nothing else going on outside the hotel doors.
Great hotel
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 27 Mar 2020
Dear Guest, Thank you for taking the time to provide us with your review of our Hotel! We are thrilled to hear that you enjoyed your stay with us, and we are even more pleased to hear that Pil made you feel safe. We appreciate you taking the time to recognize Pil and Hugo for their outstanding service during your stay. We have shared these comments with them, along with our entire team, and we look forward to serving you again in the future! Please reach out to us at any time should you need anything at all. It will remain our top priority to ensure your fullest satisfaction. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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We arrived Sunday 1/26/20. Poor check in experience. Our flight & Lyft has us at the hotel by 1:50. We were told to sit and wait until at least 2:30. We checked a couple of times after and still had to wait as the “Jr. suite” room we had booked wasn’t ready yet.. After 3pm we checked and was told it would be another couple of hours, or they could put us into a newly renovated room “for no additional charge” Around 3:45 we finally got into room 209. The room A/C didn’t work. When we called the front desk to complain they told us it was part of their “green Initiative ” We had to sleep with the balcony door open to cool down the room to our comfort level. Then, at least twice during our stay we had to close it as somebody was smoking outside and the smell was coming into our room.... despite the fact that it was advertised as a non-smoking hotel. The room fridge was barely below room temps. We asked that it be adjusted since the knob to do so, was removed. We had to throw away food leftovers as they weren’t kept cold enough to be safe to eat. We were a little disappointed that we had to live out of our suitcases for the week as there were no drawers for our clothes only a small rolling rack with hangers. Our TV remote didn’t work and had to be replaced. Also our Safe wasn’t working and had to be fixed. Chef Bruno was rather unpleasant to my husband when he asked to put some sliced deli ham into his omelette , which had been done the morning before by the woman working. The bathroom shower took a solid 2 minutes of running to get hot water. Midweek they were sanding/grinding down the elevator doors on the lobby level. By the time we checked out on Sunday, the residue was still not cleaned up off the floor/left corner of the door. The only saving grace was The 2 friendly gals at the front desk. We had to search for the pool. It’s not in the building, you had to walk across the parking lot.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 30 Mar 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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This hotel does not live up to its promotional photos and advertising. The Pros: room and bathroom are clean. Cleaning staff are very friendly. Bed is very comfortable. Close to Metro red line. Breakfast was limited although you can get fresh omelettes made to order. Cons: Location although close to the Metro and the LA hospital district, is not particularly good with homeless people sleeping on the streets outside, derelict and run down buildings nearby. Hotel interior everywhere except reception is old, dark and jaded. Rooms and passageways are dark due to poor lighting. No ceiling lights just low wattage wall lights. No carpets- floors are vinyl timber look. Floors and rooms are cold. Furnishings are all dark. Inside generally is a bit depressing. A/c is slow to kick in and has noisy ceiling air vents- if it is windy outside they rattle loudly. No plates or cutlery just disposable thin plastic cups. Shower is over bath- our shower head had very poor pressure although the other taps were fine. Very few power points. To charge more than one thing at the same time was a problem. Sliding door to the balcony had a very suspect and unsafe lock. Only one elevator down to the basement breakfast room and it was so unbelievably slow every morning I was expecting to find someone in it who had died of hunger. In conclusion this hotel is old, worn out and in urgent need of modernisation.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 1 Apr 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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We just left after a 6 night stay and we were very happy with the hotel.. very clean and the staff were very friendly. The rooms are large and the shower is very strong( important to me)We especially enjoyed the delicious breakfasts They were really delicious and the eggs and waffles were cooked right in front of us to our liking The hotel is very well located , close to metro and on the red line . We would definitely stay again Thank you for our wonderful stay Christian and Sarah 👍🏻
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 19 Feb 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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I crashed here for a few days while my daughter recovered from surgery. Let me start off by saying HH is clean. Really clean. The floors in the rooms are mopped daily, and my room sparkled after every housekeeping stop. I felt safe: you must have a room key card or be buzzed in the main entrance, and the elevator has its own “secret handshake” to get to your floor. Every staff member was friendly and helpful. The rooms are a bit shabby: furniture dented, walls and doors with chipped paint, and my bathroom door did not close completely, but I’m coming back to clean because that’s the most important thing to me. Good place to stay for a couple of days, but I don’t know that I would base myself there as a tourist. The neighborhood is a tad iffy, a hospital district, so you don’t want to go out alone after dark. Close to a metro stop, and about 1/2 mile away (walkable in the day) is super cute Los Feliz. During the day I felt perfectly fine. I do not regret staying. CLEAN.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, General Manager at Hollywood Hotel
Responded 21 Dec 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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I love everything about this hotel. The rooms always look their best, the house keepers are really nice and understanding. I love that it’s really close to my job the staff is good except for some morning staff but, the one that stands out is Pil! 💪🌟 He’s amazing he always goes above and beyond for all the guests, He is never rude and what really stands out about him is the fact that’s he always has a smile on his face and greets everyone as soon as they are walking in through that door. When I need something done for the room I don’t feel comfortable going in the morning because one of the morning staff ladies isn’t the nicest. I just wait for Pil to get here because I know he’ll get it done ✅
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, General Manager at Hollywood Hotel
Responded 21 Dec 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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I went on vacation when the Covid-19 started to spread but had not effected the country as severely as when I got home so we spent the last 3 or 4 days in our room. I was very happy with the hotel staff for doing such a good job during that time. Some remodeling was occurring during our stay but it was not disruptive at all, mostly during the day. If you want to use public transportation, get a bus ticket for the FlyAway, it’s $8 and will take you to Hollywood and Vine and a short walk around the corner to the Metro and to the Hotel. Staff is very friendly and our room was spotless with twin queen beds that were very comfortable. There is laundry, a bar (Opens in the evening, a nice secluded pool with seating and lounge chairs, small dinning area that serves complimentary breakfast where Hugo can make you a fantastic omelette to start your day. The neighborhood is a little scary if you aren’t used to City life but you leave all that behind when you walk through the doors. LA was amazing even through our ordeal and the staff having to slowly disinfect everything. The furniture was all gone, dinning room cleared and they were still very friendly and helpful while doing all that. There is no HBO or other movie channel but I really didn’t care much. Professional and courteous prompt service. Great stay. Thanks Hollywood Hotel and staff for all that you did for the guests during our stay, I really enjoyed myself despite the virus invading our vacation.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 30 Mar 2020
Dear Guest, Thank you for taking the time to provide us with your review of our Hotel! we look forward to serving you again in the future! Please reach out to us at any time should you need anything at all. It will remain our top priority to ensure your fullest satisfaction. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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(Hollywood Premier Healthcare Center employee) this hotel is highly recommended! Pil is so kind and polite. Everytime he saw me he will greet me and whenever theres a problem with my room he will fix it right away. He cares all of his guest just like family.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, General Manager at Hollywood Hotel
Responded 21 Dec 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel as it offered free buffet breakfast. Made to order omelettes by friendly and efficient Hugo! The waffles and pancakes are delicious too, everyday a different flavour. Within walking distance to the underground. We never felt unsafe at all as a few of the reviews have suggested. Around the corner is a pharmacy/ grocery store, I can’t remember the name, which offers a significant discount if you present them with your hotel key card, which was really nice.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gisel Miller, Other at Hollywood Hotel
Responded 26 Mar 2020
ear Guest, Thank you for taking the time to provide us with your review of our Hotel! We appreciate you taking the time to recognize Hugo for his outstanding service during your stay. Were glad you enjoined Hugo's omelets and waffles! We have shared these comments with him, and we look forward to serving you again in the future! Please reach out to us at any time should you need anything at all. It will remain our top priority to ensure your fullest satisfaction. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
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Hello Colin,
Yes, you can catch the number 4 bus which is only 2 min away from the hotel and you will be on your way to Beverly Hills, It is as easy to go to sunset by taking the number 2 bus also located only a few minutes from the hotel.
I believe there is a charge for parking.
We didn't feel safe at all in LA. Loads of homeless people and lots of people walking round that clearly have issues either being drugs or general mental health problems.
One thing is for sure we will never visit the USA again.
Please keep safe and have your wits about you at all times. Keep money, mobile fones etc out of sight.
Good luck
We didn't last May. Actually there were very few mask wearing individuals observed by us all over California and Pasadena. But check with the Hotel staff in advance in case the situation has changed since.
There are more places to choose from in the Los Angeles area.
PRICE RANGE
₹13,120 - ₹21,783 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada inn los angeles, ramada hollywood near universal studios, ramada los angeles
LOCATION
United StatesCaliforniaLos AngelesWilshire / Central L.A / East Hollywood
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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