Room had hairs in bed sheets, smelled like a old water in the room. Too much bleach in bed linen’s and towels got a rash. The rooms are older and need to be remodeled. Breakfast was ok and had fresh options available. Not worth the price but the Best Western in Valencia was sold out which is a newer property and worth the price.
All the staff at this hotel were exceptionally pleasant, helpful, polite and knowledgeable. They saver every a full breakfast and the food was very tasty. Great location for all the things I needed to do in and around Los Angeles.
This year I had the opportunity to travel few different times and this hotel is been far better than many others. The fact that they are bringing back the complementary breakfast, that just set them apart from the rest.
One of the BEST run hotels I have EVER stayed in! Warm, friendly, responsive, interested staff at EVERY level. The facilities are ALL top performing and kept spotless; and the BEDS are an absolute CLOUD of comfort! Located just off the Freeway, on one of the most conveniently central roads in the Valley, but very well sound insulated rooms. Also an amazing breakfast buffet! I stayed 3 weeks and it truly was home from home.
This hotel was very close to the venue I was attending and not too far from the 101 freeway. Overall had a great experience. Friendly staff at the front desk! Breakfast was very great! Did not have the opportunity to use the pool or jacuzzi but maybe next time!
Stayed for 6 nights, so we became quite familiar with the staff, area; truly, a home away from home - Where to start - we checked in at 1 am due to a 12 hour delay from NYC, safe, quiet area, close to stores on a popular street, yet very quiet at night. We had a room facing the swimming pool on the second floor. Plenty of parking, next to a bowling alley, safe, and the adjoining restaurant - Next morning, we had the hot breakfast, served safely during covid times, buffet bar was behind a large vertical plexiglass shiel. Theressa and Sushi were our hostesses. Freshly made Waffles, yogurt, parfaits, breakfast burritos, sausages, juice, in a large clean space with TV and comfy chairs, booths, very very clean. Theressa and Sushi wiped the tables as soon as customers left. Assortment of teas, juices, coffee. - Two queen beds for my teen and myself. Large TV, we didn't use, microwave, mini fridge, desk, spacious bathroom, luggage racks, closet for jackets, ihome for charging, but bring your own just in case - Housekeeping on the second floor - so kind, accomodating when I needed clean towels and toiletries as we didn't need major cleaning each day. Greeted warmly each day - Other staff would greet us with Good Morning as well, a truly cheerful hello. My teen daughter: the people working here are so kind! She noticed, despite being a teen - Very safe inside the hotel. AT the front desk, could view the cameras watching all corridors. - Other staff we became familiar with during our week long stay - Manager Eddie, Assistant Manager Mireya, our hostesses in the breakfast room - Saved time, $$. to eat a warm breakfast. Incredible hotel rate as well - Mostly saw adults, teens as customers - didn't see any little children, probably as it was winter and the kiddies in school - Quiet hotel, inside - I'm a particular person, keen on cleanliness and prefer good service - the Best Western in Canoga Park checks all these boxes Cons - Corridors a bit old, altho very clean and tastefully decorated, olive green colors,, was perfectly fine for me. Conclusion I have stayed in the famous Chateau in Montreal, and Hiltons.. Marriots for business. In the Chateaus, altho a gorgeous castle, my room faced a turret and brick side of the building. I'd choose this hotel for the personal touch, amenities, breakfast and value and value! A gem…
Really enjoyed staying here. Very comfortable beds and the breakfast buffet was so good. Glad I was able to sit in the breakfast room and just enjoy it. Definitely coming back here. And tell my friends!
The hotel offered nice clean rooms, gym, laundry, breakfast, pool and more. Bowling ally with a bar, and restaurant attracted. Most staff was very helpful a few of the late shift staff were less than helpful or made me feel like I was a burden for asking for assistance. House keeping was great! The only issues were a huge gash acrossed the TV, burnt out light bulbs and a day without water.
We had a great stay at this hotel. All of the staff were amazing and went out of their way to make sure we had everything we needed. The breakfast was great-so many choices and the ladies working it were so kind. We stay in a lot of hotels (particularly Best Westerns) and this one was top notch.
Our stay was highlighted by the staff's friendliness. Accommodations were clean. Ask for a room on the second floor on the backside of the hotel to reduce road noise. Be sure to enjoy your breakfast which had a variety of hot and cold foods to select from.
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