We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Custom Hotel

Show Prices
#158 of 347 Hotels in Los Angeles
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Custom Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,470 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,155: English reviews
Maun, Botswana
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago via mobile

I booked solely because of the hotels close proximity to Loyola Marymount university. That was the main box the hotel ticked. The lobby looks run down and that feeling is heightened when one climbs into a tatty squeaky lift. The room was adequate with a low hard mattress bed, but like the rest of the hotel tired and in need... More 

Helpful?
Thank NeilLMaun_Botswana
nevada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Safe and clean were my only requirements for an unexpected overnight stay near LAX. This hotel met that requirement. Free wifi and airport shuttle. Staff very nice and hotel well located near a major grocery store and Starbucks. As mentioned by previous reviewer the bed is low to the ground and not easy to get up from. Otherwise hotel is... More 

Helpful?
Thank PeggyNevada
Rancho Cucamonga, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Today, 11/6/2016, I texted the shuttle people from LAX at 08:56 for pick up. I received an immediate text back plus 3 more regarding pickup shuttle service from LAX to the hotel. I waited and waited and waited and waited. Between 08:56 and my last call at 10:35 am I made 12 phone calls to this hotel to obtain shuttle... More 

Helpful?
1 Thank Aspen1234
Bakersfield CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This is an OLD hotel that has been converted to "LA sheik" within the last 15 or 20 years, I'm guessing. Everything is really small and tight, like the elevators, hallways, bathrooms, etc. I guess it's considered cheap for an LA hotel. It's along super busy streets so it's real noisy, which seems to be hard to avoid in LA.... More 

Helpful?
1 Thank bobcrane
Los Angeles, California
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 weeks ago

I had last minute visitors and needed a convenient place to put them. Pros: Check in was easy, rooms were modern - though beds are low, which is not the greatest for older guests, and free airport transport. Cons: breakfast is expensive, but there is a grocery store with Starbucks next to the property.

Helpful?
Thank Jacq-Mike
Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 October 2016 via mobile

I stayed here last night, just for the night and I couldn't get out fast enough. Our first room was on the 7th floor. As soon as we were in the vicinity of our room, it became very clear that our next door neighbor was smoking pretty heavily in the room. The smell was pretty strong in our room and... More 

Helpful?
1 Thank MsNick
Fresno, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 October 2016

As part of a flight crew that stays here often, it was one of my favorite hotel to stay at. The hotel is situated in a neighborhood setting with a grocery store right next door that is opened very late. Lots and lots of different type of restaurants are all within a 4 block radius. The rooms are funky and... More 

Helpful?
Thank Monte F
Manama, Bahrain
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 October 2016 via mobile

I had not stayed at the Custom Hotel for a couple of years. And to me, it appears nothing has been done with property since then. It is close enough to LAX you can watch the planes land but far enough away to sleep in quiet bliss. Although we rented a car, the hotel has a shuttle to and from... More 

Helpful?
Thank EvaTheDragon
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 October 2016

well got of a flight from NZ and was really tired,got to prebooked hotel early and they did stipulate room available from i think was 10.00,but hey they got me into a room straight away,so top marks there,reception did seem a bit chaotic as lots of people booking in and out,room was good,staff was very good only issues where internet... More 

Helpful?
Thank Gary M
Valrico, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Picture a old haunted hospital which was cleaned up and painted to be sold as a modern hotel. Each hallway we were on had a different smell of tobacco, alcohol, urine or other smoking products. The shower was far from modern. Did they forget to clean the showers when they upgraded the hotel? Oh but the sinks are nice. That's... More 

Helpful?
1 Thank jdminuto

1,107 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (491)
Viewed
Hotel & Grounds (43)
Viewed
View from Room (25)
Viewed
Bathroom (67)
Viewed
Room/Suite (141)
Viewed
Pool/Beach Area (23)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Family/Play Areas (2)
Viewed
Other (186)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (593)
Viewed
Amenities (106)
Viewed
Elevated One Bedroom Suite (100)
Viewed
Elevated Two Bedroom Suite (148)
Viewed
Pool (38)
Viewed
Dining (58)
Viewed
Standard King Room (47)
Viewed
Standard Queen Room (59)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (5)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
LAX Area
Sheraton Gateway Los Angeles
Sheraton Gateway Los Angeles
#85 of 347 in Los Angeles
206 reviews
Westside
Four Points by Sheraton Los Angeles International Airport
LAX Area
Hilton Los Angeles Airport
Hilton Los Angeles Airport
#81 of 347 in Los Angeles
4,110 reviews
Show Prices
Show Prices
Show Prices
LAX Area
Holiday Inn Express Los Angeles-LAX Airport
Westside
Crowne Plaza Los Angeles International Airport Hotel
LAX Area
Residence Inn Los Angeles LAX/Century Boulevard
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] ... more   less 

Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045-3503
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: ₹ 9,614 - ₹ 15,273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Custom Hotel 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Cheap Tickets, Odigeo and Jetsetter so you can book your Custom Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Custom Hotel Los Angeles
Hotel Style:
#9 Green Hotel in Los Angeles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Custom Hotel staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Custom Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on the pool side if you have to stay here”
 of 5 bubbles bobcrane, 2 Nov 2016 | Read review
“just check your room before you pay mine was good and enjoyed my stay”
 of 5 bubbles Y8923BQgarym, 19 Oct 2016 | Read review
“All rooms are about the same..”
 of 5 bubbles WaterfallsHawaii, 8 Oct 2016 | Read review
“Choose another hotel.”
 of 5 bubbles veliac, 5 Oct 2016 | Read review
“10. Cleaning staff was nice and helpful. Put some decorations up. Very spartan. ”
 of 5 bubbles H1105GHjosephp, 1 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay