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InterContinental Los Angeles Century City

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InterContinental Los Angeles Century City
InterContinental Los Angeles Century City
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1,704 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Los Angeles Century City
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Showing 1,414: English reviews
Mountain View, CA
Reviewed 5 June 2015

We stayed here for a long weekend, and were totally impressed with the service we got from every single staff member. We were traveling with our one-year-old and were there for an on-site wedding, so we had the chance to interact with quite a few staffers. All of them, without exception, were so friendly and helpful, and those who we...

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Helpful?
Thank JSC3
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear JSC3, It's comments like yours is what motivates us to continue to do what we do each and everyday! Wow! Thank you for your wonderful comments. It is our goal to meet and exceed our guests expectations. We are in this industry because we want our guests to feel as if they're a guest in our home and cater...

Armonk, New York
Reviewed 4 June 2015

Hotel had recently been renovated. They placed me on new floor, looked great, smelled like new paint and really bothered my allergies. Worse, they never gave me a wake up call and then lied and said they had. My bad for not using my devices alarm ,but hey. So I missed an important call. Then I had no cell service....

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Helpful?
2Thank sgottlieb51
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Spotlieb51, Your comments and guest satisfaction is very important to us. Thank you for your 4 Star rating, however, I would like to extend a sincere apology for some of the less than perfect comments you've shared. Your comments surrounding the front desk response to your cell phone reception will be addressed as a training issue to prevent in...

Reviewed 4 June 2015 via mobile

This intercontinental was the last stop just before getting on the jet to return home. While it doesn't have a club it is located in Beverly Hills so there are places aplenty to eat at. The town car is most useful and it takes you anywhere within a 1.7 mile radius. The drivers are very professional too and always courteous....

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Helpful?
2Thank moyers55
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Moyers55, Thank you for highlighting the benefits of our complimentary house car. Yes, we take our guest anywhere within a 1.5 mile distance from the Hotel. Due to the location of the Hotel, everything one would like to visit within the immediate area is covered within this radius. We have also added a new vehicle to our fleet of...

Terrebonne, Canada
Reviewed 4 June 2015

Wonderful place, love the renovated room especially the balcony with a view!! Food was excellent et service very warm and welcoming. especialy enjoy the amazing flowers in the lobby I would go back tomorow

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Helpful?
Thank Jayce613
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Jayce613, Thank you for your "Wonderful" review! I am so happy to learn you enjoyed our newly decorated rooms and fell in love with the amazing views from our balconies. Your comments have been shared with the team and we look forward to your next visit. Sincerely, Dir of Room Operations

Morelia, Mexico
Reviewed 2 June 2015

This venue is strategically situated in Century City on the elegant Avenue of the Stars. A nice shopping mall si located within walking reach. The amazing lobby welcomes guests and prepares them to access all nice facilities provided by the efficient staff. Check in was fast and smooth. Rooms are cozy and recently redecorated. Being an IHG Platinum Ambassador, I...

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Helpful?
Thank emroao
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Emroao, Thank you for taking the time to provide us with your valuable feedback. It's comments like yours that help us improve on product and services. We appreciate the positive feedback on the efficiency of our staff and our newly decorated guestrooms. For the buffet breakfast offerings, if you return during the summer months, we are implementing a rotation...

Washington DC, District of Columbia
Reviewed 2 June 2015

Outstanding hotel, staff, rooms food, service and ,location! It is hard to believe that you are in Los Angeles at the hotels location. There is lots of green space, open space and not much traffic around the immediate area of the hotel. Yet it is only a short walk or ride to the absolute heart of Beverly Hills, Santa Monica...

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Helpful?
1Thank B G
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear B G, Thank you for your "Perfection" review! It was amazing and we are forever grateful! Our Executive Chef was elated to learn of your comments on the carrot ginger soup, bolognese, and mango parfait dessert. In mentioning our location of quiet yet within reach to all major attractions falls in line with one of our taglines, "Iconic Hideaway"....

Reviewed 29 May 2015 via mobile

Arrived at the hotel exhausted from an overnight flight at 9am I was greeted happily and my bag were take to the front desk where I asked if there was any chance of a room being available early. They were more than obliging and I was taken to my gorgeous immaculately clean room. My stay was for 3 days and...

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Helpful?
Thank Anne C
Reviewed 29 May 2015 via mobile

My cousin and I recently just stayed here for six nights for our Los Angeles vacation. From the moment we arrived, everyone was so nice! There was no line when we walked into the hotel to check in. The hotel wasn't crowded at all. The interior of the hotel is absolutely beautiful. The staff greeted us so kindly when we...

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Thank enguyen15
Lagos, Nigeria
Reviewed 28 May 2015 via mobile

Although an old hotel, good housekeeping and friendly staff means that you will enjoy a stay in this hotel. Room was clean and well kept and facilities were as one would expect in an hotel of this rating.

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2Thank Ibikunle O
Reviewed 28 May 2015

We stayed at the Intercontinental for six nights at the beginning of April. We could not fault the hotel or staff. The location is reasonably central to most tourist locations but would help if you had your own transport, or alternatively take advantage of the taxi service. The rooms were beautifully decorated giving a modern vibe, coupled with a balcony...

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Helpful?
1Thank Jharris1967

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Los Angeles Century City is a taste of true Hollywood style. Our convenient Westside address is within walking distance of 20th Century Fox Studios, MGM Tower, Beverly Hills Rodeo Drive and upscale shopping at Westfield Century City. A quick drive will take you to the Getty Center, Los Angeles city centre, UCLA or the beach. ... more   less 

Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 21,048 - ₹ 33,315 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Los Angeles Century City 4.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental
Hotel Style:
#4 Spa Hotel in Los Angeles
#6 Luxury Hotel in Los Angeles
#13 Family Hotel in Los Angeles
#24 Romantic Hotel in Los Angeles
#59 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Los Angeles Century City staff and other travellers.
21 questions
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Toronto, Canada
4 months ago
Portland, Oregon
Solvang, California
4 months ago
Cardiff, United Kingdom

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Questions? Get answers from InterContinental Los Angeles Century City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only disappointment I had was the uncomfortable and sub-par casual chair which was in my room. No doubt, in this regard the hotel went for style over comfort. I was upgraded to a beautiful room with a large outdoor terrace, but when I wanted to watch the news or other television offerings the only casual chair in the room was of low quality and low comfort. Although this is a small thing to some people, for those who enjoy a quiet evening in, the comfort is diminished. If the room is occupied by a couple, well, adequate and comfortable casual seating is left wanting and adequate.”
 of 5 bubbles joees668, 21 Feb 2017 | Read review
“Residential suite is massive!”
 of 5 bubbles LindsayK109, 17 Feb 2017 | Read review
“High floor facing the mountains (south/east) provide good light and views.”
 of 5 bubbles ASG193, 14 Feb 2017 | Read review
“Higher floors have better views of LA.”
 of 5 bubbles scooter69, 3 Feb 2017 | Read review
“Go high with views over LA and Hollywood”
 of 5 bubbles NewcastleFalcons, 29 Jan 2017 | Read review
5 of 5