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citizenM Los Angeles Downtown

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361 S Spring St, Los Angeles, CA 90013-1203
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 09/07/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (18)
Room & Suite (14)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from citizenM Los Angeles Downtown
Updated 10/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#145 of 418 hotels in Los Angeles
Location
Cleanliness
Service
Value
citizenM has landed Downtown in La La Land! Find our first Los Angeles hotel at 361 South Spring Street a short stroll from... everything you need! The fashion, toy, art and financial districts are all within walking distance of our hotel, bringing affordable luxury to the gold-pathed streets of Tinsel Town. Upstairs, every room has an XL king-size bed (topped with butter-soft Italian linen) you'll want to dive into to. Suffering from jetlag? Send it spiralling down the plughole in the room's steamy rain shower. Want to watch a movie? Use our app or your room's MoodPad to control the smart TV, lighting, temperature and blackout blinds. Yes, we serve popcorn at canteenM too! Inside are the usual (citizenM) suspects: 24/7 canteenM to curb a weary citizen's cravings, 5 societyM meeting rooms for LA's big dreamers, and an art-packed Vitra-styled living room you wish was yours. There's self-check-in (at the kiosks or via our app) which takes only a minute – because who has time to wait in lines?
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Meeting rooms
24-hour security
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Photo copier / fax In business centre
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Soundproof rooms
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
212Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
33Reviews1Q+A2Room tips
Traveller rating
  • 21
  • 5
  • 5
  • 1
  • 1
Time of year
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Language
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Popular mentions
presendi wrote a review 11 Jan
1 contribution
It was pretty good! The tech was cool. In downtown, so there are many buses that can take u to different areas. Really enjoyed the uniqueness and the friendly staff. The only thing is that u can’t really have visitors go up your room. But I think that’s only because of covid
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Ben W, General Manager at citizenM Los Angeles Downtown
Responded 1 week ago
Hello citizen Presendi, Thanks for your great review. Glad you had fun with all out amazing tech and that you got out and about to explore LA. We are between to majour bus corridors, a stone throw from Pershing Square metro train stop and a short walk to beautiful Union Station. To protect everyone's safety we are strict with our in-room guest policy, but you and your visitors are more than welcome to enjoy our spacious living rooms. Everyone needs to meet LA County's covid mandates. Thanks again and we look forward to welcoming you back to citizenM again soon. Best travels - citizen Ben
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Lilydurab5587 wrote a review 10 Jan
Bakersfield, California1 contribution
Everything about this hotel is amazing from the staff to the room. I love that there isn’t any hidden fees, no credit card holds. The view from our room was EVERYTHING, how advanced in technology our entire room was another plus. We will definitely return.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
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Location
Cleanliness
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Sleep Quality
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Response from Ben W, General Manager at citizenM Los Angeles Downtown
Responded 1 week ago
Hello citizen Lilydurab, Thanks for your amazing review. We're so glad you loved everything about our hotel, especially our awesome Ambassadors! Out in-room tech is a lot of fun and even though we aren't the tallest building around we do have some cool views. Thanks again and we look forward to welcoming you back to citizenM again soon. Best travels - citizen Ben
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deville1984 wrote a review 3 Jan
United Kingdom413 contributions213 helpful votes
Location wise it's okay, but dtla is pretty grim. The reception and bar area is cool with excellent margaritas and friendly staff. We were booked for a few days but had to leave after one night because of an issue with their systems that was affecting all their hotels. There was an unfortunate incident where another guest was trying to cook on a hotplate in their room which caused the sprinkler system to engage and force water up the building,meaning we had constant loud noise in the middle of the night but didn't know what it was til morning. We had to pack up and leave and find a new hotel on Christmas day, but we were refunded for the whole stay and staff were very apologetic. I've stayed in other citizen m hotels and have had no issues and wouldn't be put off returning.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Ben W, General Manager at citizenM Los Angeles Downtown
Responded 2 weeks ago
Hello citizen Deville, Thanks for your review and understanding. The sudden heat and steam from someone making hot pot in a room did through our fire life safety system into full swing. The fire pumps started creating the loud water surging noise as the system was ready to douse a fire. As it was only that one night, it's a shame you didn't enjoy the rest of your stay in DTLA and get to explore the cool arts and fashion districts or Little Tokyo which are nearby. Thanks again and we look forward to you staying with citizenM again soon. Best travels - citizen Ben
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Rebeccah C wrote a review 2 Jan
2 contributions1 helpful vote
Amazing Hotel - very cool art and furniture, plenty of space in the living areas to chill out. bed and tv in room are huge, friendly ambassadors, super clean environment, and great central location (very quiet and safe even tho it’s Downtown) + close to public transport. Highly Recommend!
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Ben W, General Manager at citizenM Los Angeles Downtown
Responded 2 weeks ago
Hello citizen Rebeccah, Thank you so much for taking the time to leave a great review. We're so glad you enjoyed your stay, the city and our friendly ambassadors!! Best travels and we look forward to having you stay with citizenM again soon! citizen Ben
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EmanneercsAllowed wrote a review Dec 2021
Palo Alto, California237 contributions139 helpful votes
I had a shoot scheduled for a studio on Spring Street and booked the room at citizenM because it was walking distance. I was a little concerned about the lack of attached secure parking since the car was packed with video equipment, but the check-in ambassador directed me to a private lot just steps away for $38/day.. The hotel seems to be designed for backpackers (hence the lack of a parking garage) with tiny rooms that are 7' wide, the idea being that everyone is going to hang out in the artfully-appointed common rooms downstairs. Umm, not so much during a pandemic, but sure, I get the idea. I found the bed uncomfortable, but that's me. And although I had the fan on high, the room felt stuffy. Most unnerving: rusty-colored stains along the edge of the box spring sheet on the window side of the bed. Bedbugs? We didn't get bit, so maybe there used to be a problem and they fixed it? How do you not throw out a stained sheet? The hotel is extremely covid-aware and attentive to guest security, essential given the neighborhood. Downtown LA has its charms, but there are also lots of people walking around who seemed to have escaped from a dystopian flick. I saw a coffee machine in the canteen but no one apparently working it. Bohemian Coffee is just a couple of blocks away, and discovering it was probably the highlight of the trip.
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Date of stay: December 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Ben W, General Manager at citizenM Los Angeles Downtown
Responded 3 weeks ago
Hello citizen EmanneercsAllowed, Thanks for your great and detailed review. We're really glad you had a great stay. Our canteenM serves amazing coffee 24/7, I'm sorry someone wasn't on hand to make you an awesome coffee. If you could let us know your reservation number by emailing losangelesdtmanager@citizenm.com we can track down your room number to investigate the stained sheets. This is really concerning for us. Thanks again and we look forward to welcoming you back to citizenM again soon. Best travels - citizen Ben
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LOCATION
United StatesCaliforniaLos AngelesDowntown
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Frequently Asked Questions about citizenM Los Angeles Downtown
Which popular attractions are close to citizenM Los Angeles Downtown?
Nearby attractions include The Last Bookstore (0.2 km), Bradbury Building (0.2 km), and Grand Central Market (0.2 km).
What are some of the property amenities at citizenM Los Angeles Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at citizenM Los Angeles Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Los Angeles Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to citizenM Los Angeles Downtown?
Conveniently located restaurants include Maccheroni Republic, Nickel Diner, and Pitchoun!.
Are there opportunities to exercise at citizenM Los Angeles Downtown?
Yes, guests have access to a fitness centre during their stay.
Does citizenM Los Angeles Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to citizenM Los Angeles Downtown?
Many travellers enjoy visiting Angels Flight Railway (0.3 km), El Pueblo de Los Angeles (1.1 km), and Hollyhock House (7.0 km).
Is citizenM Los Angeles Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.