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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,015 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Los Angeles International Airport
See the most recent reviews
Showing 2,683: English reviews
Reviewed 1 week ago via mobile

Description: Fairly run down hotel Reception:friendly Room size: sufficient Bathroom: molds, rust Hygiene: bed with clean sheets Location: airport hotel, with audible noise of the air traffic Value for money: no exceptional deal Score (1=poor;10=extraordinary) 6 Comment: simple and shabby bathroom, loose toilet bowl, insufficient acoustic insulation to air traffic free wifi, extra costs for parking

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Helpful?
Thank Joerg S
Reviewed 1 week ago via mobile

We stayed here from Dec 29 through Jan 3 ,2017 as we were in town for the Rose parade and Rose Bowl.The king room was spacious , the carpet was old and there were stains on the walls.The bed was clean and comfortable and thank God for the thick comforter.There was no safe or microwave. We were there for 5...

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Helpful?
Thank girldoc86
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time informing us of your recent experience. Please accept my sincere apologies for the inconveniences you had experienced. We are scheduled to renovate our rooms on the first quarter of 2017 and hoping that you allow us another opportunity of serving your lodging needs.

Arizona
Reviewed 1 week ago

I was staying in this hotel for two days and really like it. They have a large and comfortable room. It was also very clean. The staff were really helpful and responsive. But they do not have a microwave in the room. We need to go to the hotel microwave on first floor. The wifi was not really good. They...

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Helpful?
Thank Dyah P
New York City, New York
Reviewed 2 weeks ago

We had a quick overnight layover at LAX, and we decided to stay at this hotel since it was relatively close to the airport. After landing at 2AM along with thousands of other passengers, we had to wait for the hotel shuttle for a very long time. Once we got on, the shuttle was full, and no more people could...

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Helpful?
Thank BoysInNY
Reviewed 2 weeks ago via mobile

After getting to to the shuttle area we only had to wait 5 minutes for the free shuttle direct to the hotel. Our room was alright without being exceptional, but we only wanted the hotel for a layover, and it was perfect for that. Great if you're only transiting through LA, but i imagine theres better places to stay if...

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Thank David B
Buenos Aires, Argentina
Reviewed 2 weeks ago via mobile

We didn't like this hotel at all! Luckily it was only one night and we arrived late and leaved very early... - the room didn't had a window, only one to the corridor - it smelled very humid - carpet was dirty - tiny bedroom I wouldn't recommend it !

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Helpful?
Thank Laura G
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

We sincerely appreciate your honest comment and thank you for taking the time informing us of your experience. I am very sorry for the inconvenience you had encountered. With the upcoming renovation that is due anytime this first quarter of 2017, we are hoping that you would allow us another opportunity of serving your future lodging needs.

Oxnard, California
Reviewed 2 weeks ago via mobile

We stayed last year and in a way you have certain expectations when it comes to the hotel and services. Last year we felt very welcome because of the way they treated us upon arrival they did an exceptional job and the room or tower they put us on was great. This time a year later in our opinion the...

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Helpful?
Thank latinos28
Weston, Wisconsin
Reviewed 2 weeks ago

This hotel did not hit the mark for what was expected of a Sheraton Hotel. We stayed here on Christmas night and again on New Years Eve with a reservation for two rooms both times. We were in different rooms each time, but on the same floor in the East Tower. To start, the smell in the room was unacceptable....

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Helpful?
Thank DebbieRich45
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the candid feedback. It is through these surveys that as a hotel, we are provided with honest and loyal guest opinions which enable us to learn, develop and grow as a business to ensure future enjoyment for all of our guests. Please accept our sincerest apologies for the inconveniences you had experienced during your stay. I am...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I just completed another overnight stay here and had once again a pleasant experience. The staff are courteous and willing to go out of their way. In my case, they nicely let me have a late check-out beyond the normal amount to help minimize the gap until my flight. The shuttle service is efficient and the hotel is close to...

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Helpful?
Thank MikeJet88
Los Angeles, California
Reviewed 2 weeks ago

I was put here for an interview in LA. I rejected the company partially because their cheap decision to put me here. bedsheet with stains, intolerable noise and housekeeper's loud laughter from the next room (like a tractor or something, even vacuum is better). everything was done in a minimal style. the body wash and soap were hung on the...

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Helpful?
Thank gwusc
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time informing us of your recent experience regarding the quality of our products and behavior of our associates. I am very sorry for the inconveniences you had experienced. I have shared your feedback with the housekeeping associates and please rest assured that this behavior would be rectified. On behalf of the entire team at Four...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 8,806 - ₹ 37,340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travellers.
24 questions
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I heard from the hotel that they are planning renovations. Check to make sure you get one of the renovated rooms when it happens”
 of 5 bubbles jakobj, 7 Jan 2017 | Read review
“Do NOT accept a seventh floor, east tower room.”
 of 5 bubbles DebbieRich45, 2 Jan 2017 | Read review
“Request room on high floor”
 of 5 bubbles MikeJet88, 29 Dec 2016 | Read review
“just find another one.”
 of 5 bubbles gwusc, 29 Dec 2016 | Read review
“Ask which tower and if you can control the temperature in your room”
 of 5 bubbles WendyFromIllinois, 26 Dec 2016 | Read review
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