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They have a very large back parking lot which was primarily why we chose this hotel...to accommodate our UHaul trailer. Room was on the street side, though, and very noisy. Pillows were hard as was the bed. Otherwise a place to sleep for the night....More
Thank Jim P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland HillsResponded 16 May 2018
Hi Jim P,
Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the size of our parking lot, I was concerned to see that you were not impressed with...More
When I travel, I normally don't stay at Holiday Inns because I normally travel solo and I look for more budget-minded accommodations. But in some locales, Holiday Inns are competitively priced with other hotels. Such is the case in the last two locations where I...More
We stayed here last year and didn't plan to come back, but a sudden change of plans forced us to find something with a vacancy at the last minute.
Our "king suite" was not really a suite. The definition of a suite is multiple (at...More
Thank Rosemary W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland HillsResponded 17 April 2018
Hi Rosemary W,
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. We're glad you found your room well furnished and the bed comfortable.
I'm sorry to hear your...More
They claim to offer the lowest price available, but the IHG central service was rude in contradicting that claim. I contacted the manager --he and Shania seem to be the two professionals on the staff-- and he attempted to treat me like a Priority Club...More
I am a IHG gold stars traveler so I stay in many Holiday Inns and Holiday Inn Expresses. This must be among the worst I have stayed in. It has the feel of a bad roadside motel.
Positives - Large room and bathroom, good breakfast,...More
Thank Roy N
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland HillsResponded 24 February 2018
Hello Roy N,
Thank you for your stay and for taking the time to leave us feedback. I value you as an IHG Rewards Gold Elite member and want to make sure that your input is being considered in our efforts to continually be better...More
Response from 1ParisLuv | Reviewed this property |
We stayed there while visiting my daughter's family in West Hills. Of course it depends on where you are going in West Hills, but it took us 5 minutes to get to her house. They are off of Sale on Haynes if you want to look... More
We stayed there while visiting my daughter's family in West Hills. Of course it depends on where you are going in West Hills, but it took us 5 minutes to get to her house. They are off of Sale on Haynes if you want to look that up.
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"Make sure you get on the back side away from the road!"