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The Westin Los Angeles Airport

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Overview
  • Excellent36%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
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Offers from The Westin Los Angeles Airport
Special Offer: Breakfast for 2 Included
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Offers from The Westin Los Angeles Airport
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,662)
There are newer reviews for The Westin Los Angeles Airport
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Traveller rating
1,178
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1,351 - 1,355 of 3,377 reviews
Reviewed 15 May 2015

I just spent a Fri - Mon stay here last weekend. It's a clean, well-run hotel with an attentive staff. Valet is quick and the attendant kindly brought my car back up when I left my vape in the front seat. Tiny nits to pick:...More

Thank Jim R
Response from WestinLAXGM, General Manager at The Westin Los Angeles AirportResponded 18 May 2015

Thank you for taking the time to write such a helpful review! I completely agree with you on the bottle of water. Regarding the vaping, there are always good ways to explain things without quoting rules. That is an acquired skill in our industry. Stay...More

Reviewed 14 May 2015

We picked the Westin LAX based on the location, we needed something which is fairly close to major freeways, airport, yet close enough to the ocean. The customer service we have received from Rochelle S. was absolutely fantastic, She made sure that our government delegation...More

Thank A R
Response from WestinLAXGM, General Manager at The Westin Los Angeles AirportResponded 18 May 2015

Thank you for recognizing Rochelle! She is AMAZING! We are very happy to have her here. Thank you also for the kind words and high praise. The associates here work very hard and do their absolute best to make our guests feel at home. The...More

Reviewed 13 May 2015

I have stayed at this property several times for business. Each time the service is outstanding and they go out of their way to accommodate. The location is fantastic and easy to get around but really, it is about the staff!

Thank Rhonda B
Response from WestinLAXGM, General Manager at The Westin Los Angeles AirportResponded 18 May 2015

Now this is what I'm talking about! Great, consistent, amazing, outstanding and fantastic! Thank you!!! This is very important to us and hearing it from our repeat guests is very very much appreciated! Stay Well! Phil GM

Reviewed 13 May 2015

The instant you step into the lobby of the Westin LAX, you feel a sense of care given by the hotel staff, for example with the valet and the reservations desk. The room was very comfortable, the beds phenomenal! And for the "crème de crème",...More

Thank Angela G
Response from WestinLAXGM, General Manager at The Westin Los Angeles AirportResponded 18 May 2015

What really resonates with me is that you felt a "sense of care" from the moment you entered. It's funny, but we also look for places that "feel good". What drives that? Our goal is to have a staff that is 100% happy and 100%...More

Reviewed 13 May 2015

I have stayed her a handful of times in the past year, and they are always friendly. It is especially convenient to LAX, and the staff is great. Great for the no nonsense business traveler. As a Starwood Gold member, I felt they really went...More

Thank Joe S
Response from WestinLAXGM, General Manager at The Westin Los Angeles AirportResponded 18 May 2015

What are the expectations for an airport property? Probably not personal attention and extra effort. I am so proud of my team here. They make all of the difference! Stay Well! Phil GM

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
US$ 149 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Los Angeles
#50 Family Hotel in Los Angeles
#55 Business Hotel in Los Angeles
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 149 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Los Angeles
#50 Family Hotel in Los Angeles
#55 Business Hotel in Los Angeles
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (588)
Room & Suite (437)
Dining (28)
Pool & Beach (24)
Amenities (131)
Business Centre & Event Rooms (12)
Questions & Answers
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Tmamacita
19 November 2017|
AnswerShow all 6 answers
Response from Brad S | Property representative |
Thank you for your inquiry. Unfortunately we do not have a sauna at our hotel we do have a Westin workout room. Outdoor pool and jacuzzi bit not a sauna
0
Votes
Jean B
16 September 2017|
AnswerShow all 6 answers
Response from Neish | Reviewed this property |
Not much to see in LA except maybe Beverly Hills & the star walk. This is quite a distance. If your staying at the Westin or the Hilton. There is a Trolley Bus for around $4 pp I think, this takes you to Manhattan Beach... More
1
Vote
Pearline N
13 July 2017|
AnswerShow all 5 answers
Response from Joyce S | Reviewed this property |
Ihad booked previous to my arrival.
0
Votes
Room Tips
"DO NOT PICK ROOM 1244 (see photo) unless you don't want sleep"
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"Judging by room room, I would expect that all of the rooms are great."
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"I was put into a king accessible and it was roomy and nice. Room 1153."
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"If you can sweet talk the front they have an incredible Plat lounge on the 12th floor. Great breakfast and..."
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