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The Westin Los Angeles Airport

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3,222 Reviews from our TripAdvisor Community

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Showing 2,987: English reviews
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olympia
Reviewed 2 days ago NEW

After a cancelled flight and difficulty making new reservations due to lack of internet in Tahiti, we arrived at the Westin to hopefully get 4 hours sleep. Turns out we had selected the wrong month for our reservation. The hotel was fully booked. The manager graciously put us in the handicap room and offered a roll away since there was...

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Helpful?
Thank tumgrammy
Tempe, AZ
Reviewed 2 days ago NEW

This was a family trip for a kids hockey tournament in the area. Hotel was nice, restaurant was above average for a hotel restaurant. Good housekeeping service, prompt and complete every day. A little airport noise but not that bad. Parking at $35/day plus tax a bit high but it is LA. Gave us an in and out pass that...

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Helpful?
Thank toofasttom
Gothenburg, Sweden
Reviewed 3 days ago NEW

Stayed here for a night before heading home after our holiiday in USA and we just needed a place to sleep before our flight. Nice lobby with friendly staff at checkin. Our room was clean, nicely furnitured and with a comfortable bed. We had a great dinner at the grill restaurant and after that a drink at the friendly hotel...

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Helpful?
Thank Larzon67
California
Reviewed 4 days ago NEW

I have stayed at this Westin property several times and it is top notch and is close to the airport and offers a free shuttle. I am writing this review due to the integrity of their staff. I parked in front of the hotel to unload bags prior to parking my car in the Westin structure and taking the Westin...

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Helpful?
Thank michaeldhogan
San Diego, California
Reviewed 4 days ago NEW

Very friendly staff in this hotel. I attended a conference over the weekend on Feb 2017 and had a phenomenal experience. We had a great experience during check in and check out. Wendy David was at the front desk at the time and she very graciously took care of accommodations and all of our request. One of the best surprises...

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Helpful?
Thank zaptaforero
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you so much for the excellent review and thank you especially for recognizing Wendy David. My front desk agents are my heroes. They are the nicest people and they love doing nice things for nice people, like you. I hope we'll be welcoming you back soon! Stay Well! Phil

Los Angeles, California
Reviewed 5 days ago NEWvia mobile

Even with a dated product the team supports the extra weight with out standing proactive service. Usually in large scale hotels you loose the sense of service and care; however, the Westin LAX team delivers that uperscale boutique individual attention with ease. Class act very impressive. I look forward to hearing of an update soon.

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Helpful?
Thank Jay S
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Who doesn't love pleasant surprises. It is nice to finish up a long travel day and be able to refresh. The team here loves getting to know our guests and finding ways to do a little extra to customize each stay. Guests like you make it worthwhile! Thank you for the kind words. The positive reinforcement really does go a...

Reviewed 5 days ago NEWvia mobile

A bit old school but friendly staff. We had a big room very comfy bed. Shower over bath. Clean and tidy. Close to a few attractions like Venice beach. Free airport shuttle both ways. We got room service which was a large serving and was fine. If you had a over nighter with a early flight then would recommend.

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Helpful?
Thank S B
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

For a lot of reasons we are seeing shorter shuttle wait times at LAX. It is so important for us to provide a seamless airport transfer, especially with travel delays and general hassles. Anything we can do to provide a refreshing experience to help our guests renew is what we are here for. Thank you for the nice helpful review!...

Hammond, Indiana
Reviewed 5 days ago NEW

Plush hotel which have friendly staff, and free wireless. The room was clean. Parking you have to pay for. There are places inside to eat or snack. I slept good in my room so relaxed. I enjoyed the added aroma oil which you receive to relax you and sleep good.

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Helpful?
Thank Ilene D
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the kind words!!! And thank you for mentioning our new Sleep Well amenities. I'm glad they helped you relax. I hope we'll be welcoming you back soon! Be Well! Phil GM

Boston, Massachusetts
Reviewed 1 week ago NEW

This Westin has it all. We stayed here because we had an early flight the next day. This is our second stay here and of course we came back because it was so nice. The staff is exemplary - everyone was very friendly and competent. The Belllmen were terrific. Our morning bellman - with our two weeks worth of luggage...

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Helpful?
Thank Maggie1234111
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Great Review! I love this story and immediately shared it with my team. Thank you!!!! Travel Well! Phil GM

USA
Reviewed 1 week ago

The room and bed are both clean, well-kept and comfortable. Airport shuttle runs around the clock. Easy check in and express check out. Easy access to and from the freeway. Excellent, friendly service. Restaurant on ground level. Fast in room Internet for a fee.

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Helpful?
Thank aquabb56
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

It's good for people reading this to know we are convenient to LAX, but also easy on and off the 405 freeway. This truly makes the Hotel convenient to the beaches north and south, corporate offices, and attractions. Thank you for staying with us and for the kind and helpful review! Be Well! Phil

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 

Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Region: United States > California > Los Angeles
Price Range: ₹ 10,362 - ₹ 17,181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
Reservation Options:
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#23 Luxury Hotel in Los Angeles
#56 Business Hotel in Los Angeles
#67 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Los Angeles Airport staff and other travellers.
26 questions
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Questions? Get answers from The Westin Los Angeles Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are several conferences going on in the building. I was on the back side of the building but it was quiet.”
 of 5 bubbles 739ilened, 22 Feb 2017 | Read review
“We had a junior suite which included the exec lounge that served evening snacks and a hearty breakfast”
 of 5 bubbles Maggie1234111, 20 Feb 2017 | Read review
“see if you can wangle club level”
 of 5 bubbles StevenW934, 16 Feb 2017 | Read review
“Any room here would, I believe, be an excellent room. Very clean and spacious.”
  • Boston Marrow squash from our garden
 of 5 bubbles UdallRayez, 1 Feb 2017 | Read review
“Lower floors are recommended for seniors with mobility problems.”
 of 5 bubbles RomeoFernandez, 26 Jan 2017 | Read review
5 of 5