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Residence Inn Palo Alto Los Altos

Residence InnUS$ 259*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Palo Alto Los Altos
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163 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Honolulu, HI
Reviewed 6 days ago NEWvia mobile

Stayed one night with kids. Room was spacious, brand new, everything worked great! Kitchen helped too. Location is in the middle of Palo Alto, very convenient in and out. Staff were very nice and friendly. Definitely we'd stay here again!

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Helpful?
Thank Miracosta
Amelia A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Miracosta, Thank you for your kind feedback and for choosing to stay with us! The entire team at the Residence Inn Palo Alto/Los Altos is greatly inspired that we were able to be of service and met your expectations. We hope to see you and your family back soon! Have a great summer. Best regards, Amelia H. Anastacio

California, United States
Reviewed 2 weeks ago

I have stayed here ten to 20 times in recent years, recommended it to many other travelers and have really liked it. Was very surprised this time to be told there is now a $15 a day parking fee, although the Marriott web site sometimes shows it, in fine print, as $9. This is the only Residence Inn I'm aware...

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Helpful?
Thank TravelWarrior200
Amelia A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear TravelWarrior200, Thank you for your feedback. We greatly appreciate you choosing to stay with us and we will use your comment as a training tool to better improve our services. We hope to welcome you back in the nearest future. Take care. Yours in hospitality, Amelia H. Anastacio

Boise, Idaho
Reviewed 3 weeks ago

Lots of hotels are getting more and more expensive in the area. The room is spacious and lots of room to stretch out and work when needed. Large fridge and sink area - is great! Room was clean, bathroom was clean and I didn't notice any big issues. This is not a luxury hotel, but it sure gets the job...

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Helpful?
Thank Russell V
Amelia A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Hi Russell, Thank you for taking time to give us your feedback. My team greatly appreciates your comment and glad that you enjoyed your stay with us! We hope to welcome you back in the nearest future. Have a great summer! Kind regards, Amelia H. Anastacio General Manager Residence Inn Palo Alto/Los Altos

New York
Reviewed 3 February 2017

This is not a luxury hotel by any stretch. But it is reasonable for the area and convenient to most of the Palo Alto/Stanford University activity. It's set up more like a motel with separate buildings housing certain wings of rooms. Lots of room and the standard kitchen equipment to store leftovers or even to fix a quick meal. Queen...

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Helpful?
1Thank duffman2014
Amelia A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear duffman2014, Thank you for staying with us and taking time to give us your feedback! We do have a great location and within walking distance to nearby restaurants, local stores and groceries. We hope to welcome you back soon! Have a great summer. Kind regards, Amelia H. Anastacio

Reviewed 20 January 2017

Prices in the Bay Area can be heartstopping, but everyone has to deal with it. This is an average hotel that makes attempts to upscale with happy hours and breakfast, but unfortunately it is a budget hotel without the budget price. Room was ok. Bed was horrible. It is quiet and tucked away from the road which is a great...

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Helpful?
Thank Sherri S
Linda A, Guest Relations Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Ahmad Barakzai Operations Manager Los Altos Residence Inn ahmad.barakzai@losaltosresidenceinn.com 1650-559-7890

Lakeville, Minnesota
Reviewed 28 December 2016

Spend 5 nights here over Thanksgiving, 2016. The property is unique amongst Residence Inns. Rooms are slightly larger (due to being a senior apartments before). Underground parking (reasonable $). Staff was most cooperative and friendly. Breakfast was very good.

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Helpful?
Thank Steve K
Management response:

Hello Steve, Thank you for your kind review of the Residence Inn Palo Alto/Los Altos! We hope to welcome you back in the nearest future. Have a great 2017! Best regards, Amelia H. Anastacio

New York
Reviewed 5 December 2016

Stayed here for a recent meeting at a local digital company. Had heard that area hotels were expensive and was prepared for that - but was not prepared to spend $440+ for what was basically a $189 hotel room. The room was the best part of this hotel experience - clean, comfortable bed, good TV/internet. Maid service was excellent. Was...

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Helpful?
Thank BK-1K
Aaron W, Manager at Residence Inn Palo Alto Los Altos, responded to this review

Greetings! I'm very sorry your experience with us was less than perfect. Thank you very much for your feedback, I have shared your concerns with our team and we are working to correct the issues you experienced. Thank you very much for staying with us and for the positive comments about your room and the hotel team members you encountered....

Manhattan Beach, California
Reviewed 28 November 2016

We chose to stay here for the Thanksgiving weekend because we had such a positive experience when we stayed here in October. I wish we hadn't as the lack of attention to detail was overwhelming. We checked in Wednesday evening and that was the only thing that was pleasant. After we obtained our keys, the front desk said parking would...

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Helpful?
Thank _jrremson
Linda A, Manager at Residence Inn Palo Alto Los Altos, responded to this review

Thank you for taking the time to complete the Trip Advisor Review in regards to your recent stay at the Residence Inn Palo Alto Los Altos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the toilet not...

Tucson, Arizona
Reviewed 28 November 2016

This place is beautifully located off of El Camino Real in the back. Newly decorated. wonderful price for the area. Felt like it was primarily meant for software designers who could work in their suite for hours. Colors were neutral grays and restful. Great breakfasts.

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Helpful?
2Thank grand old girl b
Amelia A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear grand old girl b, Thank you for your kind feedback. We hope you will continue to stay with when you visit the area. Take care! Kind regards, Amelia H. Anastacio

Las Vegas, Nevada
Reviewed 3 November 2016

this hotel has very friendly and helpful staff, room was clean and comfortable,had a mini suite,grounds were well kept, very quiet room, breakfast was served the next morning, i was surprised how good it was

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Helpful?
Thank jjhbem
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear jjhbem: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Palo Alto Los Altos

Address: 4460 El Camino Real, Los Altos, CA 94022-1003
Region: United States > California > Los Altos
Price Range: ₹ 8,866 - ₹ 36,042 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Los Altos 3*
Number of rooms: 156
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Also Known As:
Residence Inn Palo Alto Los Altos Hotel Los Altos
Residence Inn Los Altos
Los Altos Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palo Alto Los Altos staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Residence Inn Palo Alto Los Altos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the court yard side is very good.”
stevek647, 28 Dec 2016 | Read review
“If you are concerned about security, ask for the main building.”
BK-1K, 4 Dec 2016 | Read review
“Our room was in the back of the property and had a great view of tall trees outside out windows. 2nd floor.”
grandoldgirlb, 28 Nov 2016 | Read review
“If you are parking go for a room in the building over the car park.”
omark660, 26 Aug 2016 | Read review
“Plan for a daily charge for parking. The spots in the lot fill up quickly; use the underground parking garage safe - and convenient.”
valleyfalls2016, 21 Aug 2016 | Read review
5 of 5
Residence Inn
US$ 259* /night
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TripAdvisorUS$ 259
PricelineUS$ 259
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Prices are for 1 room, 2 adults
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