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Extended Stay America - Los Angeles - Long Beach Airport

4105 E. Willow St, Long Beach, CA 90815
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (25)
Room & Suite (19)
Dining (1)
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09/04/2017 10/04/2017
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    Overview

    • Excellent28%
    • Very good24%
    • Average14%
    • Poor16%
    • Terrible15%
    Travellers talk about
    “cookware” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Reviewed 6 days ago via mobile

    I have been at Extended Stay Long Beach for an extended period of time as I am in the process of relocating. Unfortunately, it is taking longer than expected. However, the bright side is that living at Extended Stay is similar to living in a...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach Airport

    Thank you for your loyalty and choosing Extended Stay America - Los Angeles - Long Beach Airport for your stay. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. We also appreciate you recognizing...More

    Reviewed 19 November 2016 via mobile

    Our first mistake - not fully checking the trip advisor reviews first before booking - a huge regret! Never trust 3rd party booking site reviews. We were displaced during the week after getting our hardwood floors redone. Stuck with our dog, bird, and 2 kids,...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach Airport

    Thank you for your honest comments about your stay with us. The safety and security of our guests and employees is of vital importance to us, and we are sorry the "tailgate" party in our parking lot made you feel uncomfortable. We regret this first...More

    Reviewed 12 November 2016

    A very unpleasant experience. The woman working the front desk when we checked in was rude and condescending. She tried to tell us she upgraded us to a "NON-smoking" room when the entire hotel is already NON smoking. We asked for a hairdryer and she...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach Airport

    Thank you for your candid feedback about your recent stay with us. It is disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. I assure you a ""rude"" staff is not acceptable, and...More

    Reviewed 21 October 2016 via mobile

    I stayed here for the convenience of being central to two cities. It was the worst place I have been to since I was in my 20's. There is no housecleaning service until you leave. I would never go back there again or any other...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach Airport

    Thank you for the review of your recent stay and we apologize for your disappointment.  Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee.  ...More

    Reviewed 17 October 2016

    My wife decided to add a few days to our Disney vacation because we didn't have to go back to work right away and we were having so much fun in California. So at the last minute I had to find a hotel at a...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach Airport

    Please accept my sincere apology for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly.  We will address this matter with our Head of Housekeeping and with the department associates...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Photos
    Traveller (25)
    Room & Suite (19)
    Dining (1)
    Bathroom (9)
    Nearby
    Nearby Restaurants
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    .77 km away
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    Polly's Pies
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    Nearby Attractions
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    112 reviews
    3.21 km away
    California State University Long Beach
    79 reviews
    3.28 km away
    Questions & AnswersAsk a question
    ramona k
    I wanted to know if there are rooms for a family of 6 needing to stay until we find a permanent place and how much would that be?
    21 December 2014|
    Answer
    Response from Nadia H | Property representative |
    Hello, No we don't have a room that can accommodate more that 4 people. I would suggest you get 2 rooms. Thank you, Nadia
    0
    Votes
    Richard S
    do you have on site parking for cruises (7-10days)
    8 November 2014|
    Answer
    Response from Nadia H | Property representative |
    Hello and thank you for your interest in our hotel! We do not offer on site parking for cruises. I am sorry! We offer free parkig while staying with us. Let us know if you have any questions! Thank you, Nadia
    0
    Votes
    Room Tips
    "Stay Away! Do not stay here! Not worth the risk!"
    Hyun L, 5 months agoRead review
    "Be sure you ask for the bedding for pull out and extra shampoo."
    Avalonnotarypublic, 5 months agoRead review
    "Bottom floor....less noise"
    mfrye1, 8 months agoRead review
    "I stayed on the 3rd floor and it was great and on the 1st floor which is easier access to go out"
    iamtariann, 10 months agoRead review
    "The rooms on the side away from the 405 Freeway are the best."
    Regina W, over a year agoRead review
    "Make sure to read the ratings and the hotel details. Not what I expected."
    Sayra C, over a year agoRead review
    "Stay away from noisy stairwells."
    TahoeFamily, over a year agoRead review
    "None really the rooms are very well kept and the standard was very good as far as the rooms are concerned..."
    PHILLIP M, over a year agoRead review
    "If you are bothererd by light pollution, request a room AWAY from the front of th property."
    wldcatjaz, over a year agoRead review
    "If you like coffee in your room first thing in the room first thing in the morning, ask for your coffee maker..."
    Sean H, over a year agoRead review
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