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Hotel Maya - a DoubleTree by Hilton Hotel

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1,496 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,439: English reviews
Dallas, Texas
Reviewed 5 December 2015 via mobile

We stayed here one night with a group of 8 before a princess cruise. They do not offer transfer for princess just carnival. They did help us arrange transportation which ended up being a complete pain but that is not there fault. Rooms are large, view is beautiful. They offered a free shuttle into long beaches board walk. Would definitely...

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Helpful?
2Thank wick1979
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. Yes we only shuttle complimentary to the long beach cruise terminal not the LA terminal where princess is. Typically the Carnival lines go out of Long Beach. Come back again soon.

Sydney, Australia
Reviewed 26 November 2015

We loved staying here in April 2015. Rooms were modern and spacious. Property well maintained. You would need a car to stay here. Warm cookies on arrival are a lovely touch. Check in staff very friendly. Restaurant also beautiful. Pool area one of the best for a hotel in this price range. We stayed in tower overlooking pool great view....

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2Thank ivaz94
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the Excellent review. We love that you loved it. Come back again soon.

Reviewed 25 November 2015 via mobile

Location is prime especially if you get an ocean view. Queen Mary is in view across the water. They give you as many cookies as you want and s'mores to use at the fire pit on their beach. Pool area is nice and rooms are large and clean. Very peaceful area. Housekeeping and reception are friendly and helpful!

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2Thank r D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So happy you loved it here! Come back soon.

Los Angeles, California
Reviewed 22 November 2015

I have stayed at this location several times over the years and. I must say, I've rarely been disappointed. But my latest visit, my first since their renovation, just proves that even a great place can always get better! While I miss the volleyball sand, the new facilities are really beautiful. The feeling of the place hasn't changed. And as...

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Helpful?
2Thank JC100000
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your loyalty and for returning over and over. We are glad you like the remodel. I have also passed your comments on to staff. We look forward to your next visit!

Reviewed 20 November 2015 via mobile

This hotel has the best view I've ever had at a hotel. The buffet breakfast is awesome. Dinner was okay. All staff was great and helpful. Walking distance to the Queen Mary and free Passport bus stop. We would definitely stay here again. Great location near the LB ferry for Catalina Island. Awesome.

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3Thank Dawna D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review! Come back soon!

connecticut
Reviewed 20 November 2015 via mobile

I chose this hotel for business trip to Long Beach. It ended up feeling like a vacation. I didn't love the small odd shaped bathroom nor overnight parking fees. Yet the views, food & friendly staff were excellent. I also enjoyed the heated lap pool on a cool fall morning.

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1Thank ConnecticutTwin
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Glad you enjoyed your stay with us. Many of our repeat business travelers say the same thing...they feel like they are on a mini-vacation but are really on a work trip. We love to make business travel that much more enjoyable. Come back soon!

Los Angeles, United States
Reviewed 17 November 2015

The hotel was excellent. The service was above what I expected and ever thing was perfect. The wedding went off without any problems. The staff was excellent in all of its services. I am disabled and was on the second floor and was going to get ice, when one of the staff asked if they could get it for me...

Review collected in partnership with DoubleTree by Hilton
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1Thank Brian F
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We are thrilled the wedding went well and you enjoyed your time here. Our staff is here to help, always. come back soon!

United States
Reviewed 16 November 2015

Awesome stay! Was a secluded location. Felt like a resort versus a typical hotel. Views were beautiful. Loved the fire pits on the beach. Hotel restaurant pricey. Would loved to have a breakfast option over the restaurant. Balcony was perfect size. The oversized sliding doors were a nice touch. Hotel staff were delight. All of them that we crossed paths...

Review collected in partnership with DoubleTree by Hilton
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1Thank Sabrina M
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We are so happy you loved your weekend getaway. We do hope you come back again soon to get away from it all. In the summer the pool and beach are perfect for a day in the sun with a margarita. In the winter, cozing up to the fire pits along the water with smores and a mayan mocha is...

Thornhill, Canada
Reviewed 13 November 2015 via mobile

I recently participated in the SoCalBio event held at the hotel. What a wonderful site within walking distance of both the famous Queen Mary and downtown Long Beach. The room made me feel like I was at a top-notch Mexican resort and I only wish I had been there for pleasure rather than business!

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Thank Dan W
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. IT is one of those resorts which is hard to explain but once you get here you love it. Glad you got to experience it. Come back soon!

Long Beach, CA, United States
Reviewed 12 November 2015

This was a wonderful hotel, with beautiful views and fabulous food. It was truly an excellent hotel We thoroughly enjoyed our stay. Our friends told us that it was a great hotel and highly recommended we stay there. We had a great time.

Review collected in partnership with DoubleTree by Hilton
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Thank Judith P
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We are so glad your friends shared their favorite hotel with you and that you agreed with them. We appreciate your feedback and hope you come back again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: ₹ 13,985 - ₹ 26,537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, TripOnline SA, Travelocity, Orbitz and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 is closest to lobby. 3 isn't far and behind the "beach". 4 is by the pool and hot tub. All very close to each other”
 of 5 bubbles myndas, 17 Jan 2017 | Read review
“With this hotel it is water or parking lot.”
 of 5 bubbles marius_281980, 11 Jan 2017 | Read review
“Ask for high floors and a view of the Queen Mary”
 of 5 bubbles 910alanh, 9 Jan 2017 | Read review
“Higher floors have less noise issues. Try a water view for the ultimate in great views!”
 of 5 bubbles 69kristae, 2 Jan 2017 | Read review
“Get the balcony with the waterfront view, if you can”
 of 5 bubbles 87omarh, 12 Dec 2016 | Read review
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