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Hotel Maya - a DoubleTree by Hilton Hotel

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Traveller (872)
Room & Suite (381)
Dining (93)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“fuego restaurant”(51 reviews)
“warm cookies”(30 reviews)
“double tree”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
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Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,846)
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All reviewsfuego restaurantwarm cookiesdouble treequeen marywater viewfire pitdowntown long beachbeautiful hotelwater taxifree shuttlepre cruiseacross the bridgecarnival cruisehotel restaurantupon checkdowntown areashoreline village
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341 - 345 of 1,775 reviews
Reviewed 13 January 2017 via mobile

The remodeled rustic mid-century decor at the Hotel Maya is easy on the eyes and very comfortable. They were able to upgrade me to a balcony view room even tho my company had not booked that room type. It was a lower floor and rather...More

Thank BillnTer
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 16 January 2017

Thanks for the fabulous review and great feedback. I have reviewed with our chef and Fuego team as well as shared with the parking company. We love when our guests love the hotel but also give us constructive feedback we can learn and improve from....More

Reviewed 11 January 2017

A nice quiet property located as close as you can get to the Queen Mary ship and the Carnival cruise terminal. Rooms are nice right on the water, lovely fire pits dot the shoreline. The shuttle drivers are the absolute best I have delt with...More

Thank marius_281980
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 13 January 2017

Thank you for your wonderful review. I will pass on your comments to Jason. We hope to see you again soon.

Reviewed 10 January 2017

We stayed here for one night, Dec. 21, 2016, The hotel is very nice and has a bar/restaurant that served an excellent calamari appetizer!! My only complaint would be that there is no counter space in the bathroom. The room had a great patio but...More

Thank Super W
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 11 January 2017

Thanks for the great review. We look forward to seeing you again when the weather warms up a bit!

Reviewed 9 January 2017

Multiple families enjoyed their overnight stay here before our departure for a cruise. definitely convenient location to enjoy the views of beautiful Long Beach and close enough to be near our cruise ship! We were able to keep our vehicles here during our stay which...More

Review collected in partnership with DoubleTree by Hilton
Thank ericaa143
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 11 January 2017

Thanks for the great review and glad you whole crew found it enjoyable. We are perfect for both families and couples so come back and enjoy your adult getaway soon.

Reviewed 9 January 2017

We stayed here on the recommendations of TripAdvisor. Not disappointed although it fell a little short on up keep. The place was clean but really in need of some upgrades in terms of décor. Don't let that put you off as it's still the best...More

1  Thank Alan H
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 11 January 2017

Thanks for the great review. I am glad you think we are the best option in Long Beach and would love to hear privately your thoughts on what we could do better for upkeep. My email is Kristi.allen@Hilton.com. Thanks again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 224 - US$ 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Long Beach
#3 Luxury Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 224 - US$ 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Long Beach
#3 Luxury Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (872)
Room & Suite (381)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
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Jamie J
1 April 2018|
AnswerShow all 2 answers
Response from 701LongBeach | Property representative |
We have in room fridges but no microwave. There are microwaves in gift shop for guest use. The guest before was correct...bathroom shelving has been added. We also replace mattresses as needed so if a guest mentions the... More
0
Votes
Starling1
29 March 2018|
AnswerShow all 6 answers
Response from deniseaks | Reviewed this property |
I don' believe they do.
0
Votes
nana101
19 December 2017|
Answer
Response from 701LongBeach | Property representative |
Please contact sandy.soto at hotel directly to clarify if you mean room and parking or just parking.
0
Votes
Room Tips
"stay elsewhere"
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"Request water or garden views and avoid the buildings closest to the lobby and those facing the parking lot."
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"Ocean view w/ balcony"
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"Rooms with a balcony are lovely"
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