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Hotel Maya - a DoubleTree by Hilton Hotel

Doubletree.comUS$ 231*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,612 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,547: English reviews
Chattanooga, Tennessee
Reviewed 8 May 2016 via mobile

My wife and I stayed here for an 8 day "babymoon" get away. I was also in town for a work convention. We came in Friday, and arrived late in the evening, 2am our time. My wife and I are extremely allergic to feather pillows, and ask for no Feather bedding and upon check in the girl confirmed this was...

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Helpful?
Thank Chad G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your detailed feedback. Congratulations on your upcoming baby. Being a mother myself, I totally understand the need for a babymoon and apologize that yours did not turn out as expected. Please reach out to me directly at Kristi.allen@Hilton.com so we can follow up and make sure this type of incident does not occur again.

Las Vegas, United States
Reviewed 6 May 2016

The property is very beautiful and the location is ideal. Right on the water with a view of the city, which is lit up with all kinds of lights at night. Floor to ceiling windows and patios which makes you feel like you are at home. The customer service of the staff is what sets this location apart. They are...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tiffany T
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. We are glad you liked it and hope you come back soon!

Claremont, United States
Reviewed 5 May 2016

A group of 30 of my coworkers from throughout the country came to the Hotel Maya for a conference. The overall quality of the hotel, service, accommodations, location and food was excellent. There was only positive comments and reviews from all my group.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jorge H
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments. We loved having your meeting here and hope you all come back again.

Upland, California
Reviewed 5 May 2016

Unless your getting drunk at a on property wedding don't stay here. There were three weddings on the property, management clearly didn't care about the quality of sleep for the rest of us. Music boomed into our room until midnight...making a 5:30am charity bike ride miserable

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karin L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback in regards to your stay. We strive to exceed all guest expectations and apologize if we failed in your case. All outside music has to be turned off or brought indoors by 10pm as that is our noise policy. I will follow up with my team to see what happened specifically during your stay and...

Santa Clarita, California
Reviewed 4 May 2016

Prices were extremely high and parking was limited and high priced $26 a night on top of the hotel room costs.. The room was tiny but clean and nice. The food from room service is extremely over priced $22 for pancakes and a 30% charge on top of that.. Ridiculous!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 626alr
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback in regards to your stay. Waterfront boutique hotels do not come cheap in California due to the high cost of California living but we certainly try to make it worth your while with the waterfront pool, cabanas, private beach, newly renovated guest rooms, free Wi-Fi and our high end Latin Restaurant. I hope you come back...

Long Beach, United States
Reviewed 3 May 2016

Each morning I would wake up listing to the song birds and the waterfall, while watching the sun rise over the calm bay. The birds were amazing to watch diving into the water to catch their breakfast. All while drinking a fresh cup of coffee. It was a vacation while working😎☕️🌴

Review collected in partnership with DoubleTree by Hilton
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Thank Steven T
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review and description of your stay. Love it and love the diving birds.

Cleveland, Ohio
Reviewed 3 May 2016

Trendiest doubletree I've stayed in! Great jogging path, big gym! Has a resort feel and less of a typical doubletree feel. Great value for your dollar- highly recommend a stay! Rooms are completely renovated!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z9256KAnicolea
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and feedback. Come back soon!

Reviewed 2 May 2016

The location was perfect....the one complaint is that they make you pay $24 for parking. With the price of the hotel, it should be included Also, the rooms need better lighting. There wasn't enough light in the bedroom area. The best light was in the bathroom.

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Helpful?
Thank Francine G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and feedback. We will look at the light bulb strength to see if we need higher wattage inside guest rooms. Come back soon!

Anaheim, CA, United States
Reviewed 2 May 2016

Well maintained and a friendly staff. The restaurant and pool bar are excellent. The pool and private beach area makes for a nice, quiet, and relaxing stay. Short walk to the Queen Mary. Short drive into Long Beach

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patrick P
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent review and we are so glad you enjoyed your staycation. Come back soon!

Phoenix, Arizona
Reviewed 30 April 2016

Having stayed at the Hilton Long Beach in the past I was concerned about trying the Maya. The rooms are very disappointing. Vinyl floors, no counter space in the bathroon. Rugged furniture, NO balcony, a curtain on the closet. No view of the bay. This is the type of hotel I was expect in Aruba not Long Beach. Rooms open...

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Helpful?
Thank nippon703
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your feedback. We actually have all real wood floors and beautiful balconies so not sure if you are getting us confused. There are view rooms and garden rooms. We do have a few rooms that don't have balconies but instead have floor to ceiling windows overlooking the water. When booking you either book a balcony or non balcony,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: ₹ 13,998 - ₹ 25,339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, Orbitz, Evoline ltd, Cheap Tickets, Priceline, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 4 on upper level facing Queen Mary”
sisterbay716, 4 May 2017 | Read review
“Ask for a room with a bay view and balcony”
  • Stunning view from the rooms
mashable888, 23 Apr 2017 | Read review
“Ask for a room oceanside.”
W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
CynthiaA337, 16 Mar 2017 | Read review
5 of 5
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US$ 231* /night
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Prices are for 1 room, 2 adults
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