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Hotel Maya - a DoubleTree by Hilton Hotel

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1,500 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,443: English reviews
ROSEMEAD, United States
Reviewed 17 February 2016

Went to hot tub at 230pm. Full of children 8-9 kids. They were yelling, throwing & pouring plastic cups of water at one another, no parental guidance completely out of control! I called front desk and they said they would check it out. They never called me back to say that they handled the situation. Went back to hot tub...

Review collected in partnership with DoubleTree by Hilton
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1Thank Lora T
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback in regards to your stay. I truly apologize that other peoples kids ruined your hot tub experience. As we did have staff working at the pool, we can only advise guests but it is impossible to parent someone else's children or tell someone how to raise their kids though I have certainly wanted to in...

Scottsdale, Arizona
Reviewed 17 February 2016

Very nice and updated rooms. I loved our location and setting of the Hotel. We saw the cruise ships come in everyday. I also loved the skyline of Long Beach and the water. It was quiet and the restaurant had great food as well. The service was tops and Pick a room by the water, you won't be disappointed. The...

Review collected in partnership with Amoma.com
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Thank Kiki033
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and I am so happy you enjoyed the quiet and serenity of the property.

St. Albert, Canada
Reviewed 16 February 2016

This is a great hotel to stay, especially if you are taking a cruise out of Long Beach. Staff were very friendly and quick to accommodate your needs. Rooms are nice and roomy. The pool and "beach" area are nice though we couldn't use them as it was too cool during our stay.

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Helpful?
Thank Normand R
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the nice review. Come back again soon so you can actually experience all of the amenities the hotel has to offer!

Waterloo, Canada
Reviewed 16 February 2016

Went for a conference over three days. Wonderful conference facilities, with spectacular food and service. Sadly, we weren't in a water-facing room, but looked out over the parking lot, which was a real bummer. The rooms weren't as nice as the photos online, but they were comfortable. I really liked the art and design of the hotel - reminded me...

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Helpful?
Thank irispiral
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the well thought out feedback in regards to your stay. I am happy to hear your meeting experience went well. The Maya is a bit difficult to get to through the port however once here it is like a hidden oasis! Come back soon.

Los Angeles, California
Reviewed 14 February 2016

Everything about this property is just fantastic. My partner and I decided at the last minute to do a Saturday night "staycation" and go explore the Long Beach area since we live up in West Hollywood and don't make it down to the area much. From the minute we arrived, we knew we had made the right decision for accommodations....

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Thank GoKokoTravel
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the fantastic review. We are the perfect staycation hotel to make you feel miles away from your daily life. I am so happy you enjoyed Fuego and the resort. Come back again soon to relax!

Dallas, Texas
Reviewed 13 February 2016

Quirky cool, beachy hotel, not your typical Doubletree. Hard to find if you're driving a rental car and not familiar with the area. Nice open patio/dining area, overlooking the water and the Queen Mary in the distance. Food is very good at Fuego and also via room service. Rooms all have balconies, many with nice views of the water and...

Review collected in partnership with DoubleTree by Hilton
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Thank robinmL3688EZ
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the fun review and yes the floors are wood floors. You did a great job describing the hotel and all of our unique fun elements like the beach, waterfront pool and fire pits throughout the property. We hope you make it back here again soon.

Fremont, United States
Reviewed 13 February 2016

Just imagine the wonderful service and perks of a DoubleTree/Hilton hotel, but spiced up with a Latin and modern twist. It's a hidden gem! The location also adds to the value with few other hotels nearby, shops and local attractions to explore, and about 20 minutes away from major theme parks.

Review collected in partnership with DoubleTree by Hilton
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Thank Alma V
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review...we are just that...a Latin resort with a modern twist with all of the benefits of being part of the Hilton family, including the warm chocolate chip cookie at check in! Come back and visit us again soon.

Alameda, California
Reviewed 11 February 2016

I frequently stay in LA for business. This time I decided to vacation in Long Beach for a couple of days. WOW, what a luxury experience. The property is right on the water with it's own beach. I felt like I was on a tropical island off the coast of California. It's a perfect place to escape and forget about...

Review collected in partnership with DoubleTree by Hilton
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Thank DocDwayne
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Loved that we made you say "wow!" Thanks for taking the time to review us and we hope you come enjoy the hotel again soon.

Somerville, Massachusetts
Reviewed 10 February 2016

Location on the water is nice, food very good, rooms big and clean, friendly staff. However, my necklace was taken from my room (by housekeeping, I assume). They obviously can't fix my necklace being stolen, but they can compensate me accordingly and do it promptly. No--instead they make me play phone tag with the management and pass my "case" around...

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Helpful?
Thank emesedahl
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback. It is very common in hotels for people to claim things were stolen and then often call back later and apologize saying they found the item in their car, suitcase or somewhere else. It is not common to have things stolen by a staff member as all of our staff has worked here for many...

San Jose, California
Reviewed 9 February 2016

I have stayed here twice so far 2013 & 2014. I visit a Halloween event in SoCal every year in October and twice I have visited the Queen Mary's Dark Harbour. This hotel is conveniently located within walking distance to the Queen Mary. I mainly booked this hotel because it was the closest hotel to the Queen Mary that wasn't...

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Thank sleekmr3
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. The Queen Mary has so many fun events all year long. We love being next door to them and the aquarium right across the bridge. We are glad you found us and we are far less spooky than the Queen. :) Thank you for choosing us over and over again. Come back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: ₹ 14,133 - ₹ 26,900 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity, TripOnline SA and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 is closest to lobby. 3 isn't far and behind the "beach". 4 is by the pool and hot tub. All very close to each other”
 of 5 bubbles myndas, 17 Jan 2017 | Read review
“With this hotel it is water or parking lot.”
 of 5 bubbles marius_281980, 11 Jan 2017 | Read review
“Ask for high floors and a view of the Queen Mary”
 of 5 bubbles 910alanh, 9 Jan 2017 | Read review
“Higher floors have less noise issues. Try a water view for the ultimate in great views!”
 of 5 bubbles 69kristae, 2 Jan 2017 | Read review
“Get the balcony with the waterfront view, if you can”
 of 5 bubbles 87omarh, 12 Dec 2016 | Read review
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