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I am not sure how this place is a Westin. I thought Westin's were on the higher end of the Starwood properties...what a disappointment.
-Staff at check in were unprofessional
-Poor overall customer service
-When I phoned to speak with a supervisor I was told...More
3 Thank Ann C
Response from Westin_Hotel_Manager, Public Relations Manager at The Westin Long BeachResponded 17 August 2017
Hello Ann C,
Thank you for staying with us and sharing a review. We are disappointed to hear that our customer service did not exceed your expectation during your stay. If you care to reach out to Jeff Bonds 562-499-3306 at your earliest convenience to...More
all our concerns ,helps been taken of , pat of the pat goes to Big man Osmin and Fernando at the bell desk, also Tino at the front desk. Thank you guys for always ensuring that we have the best of stays each and every...More
Everyone in this Westin is always kind and ready for help, I am always inquiring about the nearby area, shops and ways for getting there. Always traveling and just about every where I check into I have packages awaiting for me, its a delight to...More
Before coming here I had already did my search, this place is pet friendly. I have two dogs ( Momma and Poppa) and I never leave without them so this place accommodated me well. Arrival was very welcoming and the restaurant food menu was pretty...More
Stayed here recently for a conference. I was quite happy with the property. The check-in staff were GREAT and gave me a room at 11am. I asked for help for a few things and the hotel staff were consistently friendly and helpful. The room was...More
US$ 190 - US$ 478 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
Non-Smoking Rooms ,
Number of rooms
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