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I am not sure how this place is a Westin. I thought Westin's were on the higher end of the Starwood properties...what a disappointment.
-Staff at check in were unprofessional
-Poor overall customer service
-When I phoned to speak with a supervisor I was told...More
3 Thank Ann C
Response from Westin_Hotel_Manager, Public Relations Manager at The Westin Long BeachResponded 3 days ago
Hello Ann C,
Thank you for staying with us and sharing a review. We are disappointed to hear that our customer service did not exceed your expectation during your stay. If you care to reach out to Jeff Bonds 562-499-3306 at your earliest convenience to...More
It's no secret by now that I'm a tour manager with over 7 years of travel behind me; I get to see a lotta hotels. Our group recently had 20 rooms for 2 nites with meals at this property in Long Beach --- we had...More
all our concerns ,helps been taken of , pat of the pat goes to Big man Osmin and Fernando at the bell desk, also Tino at the front desk. Thank you guys for always ensuring that we have the best of stays each and every...More
Everyone in this Westin is always kind and ready for help, I am always inquiring about the nearby area, shops and ways for getting there. Always traveling and just about every where I check into I have packages awaiting for me, its a delight to...More
My wife, daughter and I just returned from a 7 night stay at this hotel as we were attending an event at the Convention center across the street. This was our second stay at this Westin. Just like our first stay, this one was fantastic....More
US$ 193 - US$ 411 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
Non-Smoking Rooms ,
Number of rooms
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