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Best Western Plus South Bay Hotel

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Best Western Plus South Bay Hotel in Lawndale, California located midway between Disneyland and Universal Studios offers comfortable and affordable accommodations including a complimentary breakfast, free high-speed internet access, free airport shuttle service, a swimming pool and an exercise facility. The Best Western South Bay Hotel provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television, ample desk space and a refrigerator. Every morning guests at this Los Angeles area hotel are greeted with a complimentary continental breakfast. After a busy day, guests can enjoy a dip in the swimming pool or a workout at the on-site fitness center. Lawndale, California Hotel Location. The hotel is conveniently located 2 to 5 miles from Southern California beaches, midway between Disneyland(R) and Universal Studios(R). Come experience the hospitality and professional service at the Best Western Plus South Bay Hotel in Lawndale, California. Visitors to the Los Angeles Area find well-appointed accommodations at this upgraded, Lawndale hotel, only two miles from the beach. This Best Western hotel offers easy access to all the great attractions in the L.A. area including the Hollywood Racetrack and Casino, South Coast Botanical Gardens, the Los Angeles Zoo, Little Tokyo and China Town. Travelers will also find the hotel near the University of California and the Los Angeles International Airport (LAX).
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Property amenities
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Pool
Free Parking
Breakfast included
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Hot Tub
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
111Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
15000 Hawthorne Blvd, Lawndale, CA 90260-1503
Getting there
Los Angeles Intl Airport7 km
Long Beach Municipal Airport20 km
Redondo Beach20 min
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Reviews & more
426Reviews
70Photos
10Q+A
34Room tips
Traveller rating
  • 97
  • 133
  • 112
  • 38
  • 46
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The hotel room that was given to me at best western South Bay had bed bugs. I was bit on my legs and my arm. This puts my health at risk since I was bit. The room window was cracked. The hotel was aware of that. This alarmed me because I rented the room for my 8 year old daughte
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Review collected in partnership with Best Western
Response from BWSBH, Assistant General Manager at Best Western Plus South Bay Hotel
Responded yesterday
Dear Guest, Thank you for submitting a review on your recent stay at the Best Western Plus South Bay Hotel. We apologize for the experience you had and for the misunderstanding. We pride ourselves in giving superior customer service. We offered to send you to another property and pay for the room but somehow funds did not get credited to your account. For this we do apologize for any inconvenience this might have caused you. We called for a third party pest control company to check and inspect the room you stayed in for bed bugs and treat the room if needed. The in-depth report on the room they inspected resulted in a finding that was negative - there was no evidence of bed bugs. We also thank you for bringing up this matter to our attention. Perhaps you can give us another chance to extend our superior customer service. Best regards.
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So this hotel was a AAA selection recommended as a higher star rating. The room had a toilet running sound in the wall but nobody was flushing. Staff offered the room next door. Same thing flushing toilet sound in the wall. Management took 3 hours to come up with a plan. The staf
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Review collected in partnership with Best Western
Response from BWSBH, Assistant General Manager at Best Western Plus South Bay Hotel
Responded 4 days ago
Dear Guest, Thank you for completing the survey regarding your recent stay at our property the Best Western Plus South Bay Hotel. I spoke with you, while the AAA representative was on your other line, to try and determine which option would work for you at the time. We tried to move you a similar room some doors down and you said you did not want a room close to the elevator. I offered you a room across the hallway, since it will be another part of the building but you also refused. After a while an option that a room at the lower floor across the hallway might work came up as an option. Then you asked for an upgrade. I informed you that our suites had a king bed and a sofa-bed which you declined saying that there were three persons in your room. We asked if you would like to move rooms at that time, 4:00PM, but you said you had to go out to attend an event. You asked for compensation and we agreed on a resolution to this. You wanted us to move your things to the other room so that when you come back all would have been resolved. I personally moved your luggage/things with the office manager accompanying me taking a video to ensure that everything will be there on your return. I called up AAA to inform them that all of your luggage/things have been moved to the other room. I thought that having you agree to the room move and compensation that we had resolved the situation. But it seemed to have had a different outcome. There was ample and thorough communication as we were speaking face-to-face at the front desk. I spoke with you and offered the options so there was ownership. You even saw my name. You mentioned possibly staying at another hotel 2 doors down. I wanted to exhaust all options on our side to extend our superior service first before we came to that as a last-resort option. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you and best regards, Noel V. Azurin Assistant General Manager Best Western Plus South Bay Hotel
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Spent a night just to relax and the hotel is really convenient and clean. Nice beds and the breakfast was good and a lot of selection. Will recommend to friends and family. Friendly staff, easy check in and out.
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The Hotel itself is fine, the Free shuttle there is around 30 mins without traffic. If you fly during LA rush hour or-and traffic issues it can take up to 2-3 hours to get to airport. AVIOD early morning or 3-7pm flights. We waited 1.5 hour at Airport for shuttle back to hotel
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Rooms smell a bit musty but it is not over bearing. Room was quiet so we got a great night of sleep each night we were there. Breakfast is excellent with a wide variety of items. Great mom and pop Mexican restaurant next door. Staff is very friendly and quick to resolve any i
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Review collected in partnership with Best Western
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Some of the bed bug infestation on the seam of the mattress
Previous
How much is the credit card deposit for incidentals?
I believe it's $50 per stay.
0 votes
What is the daily parking rate?
Parking is included with your stay, free parking.
1 vote
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is there an email address to contact the property
Is there a shuttle to the cruise terminal in Long Beach?
Hi, I took a cruise from San Pedro, CA and we used public transportation to get there. It was super convenient and easy to use. LA has one of the best public transportation systems. Check out the website on how to get around: metro. net Also, the hotel has a shuttle that takes you to the airport and picks you up. You just have to call in advance and let them know.
0 votes
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is there a safety deposit box
Yes there is - each room has safety deposit box
1 vote
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Previous
12
"2nd Floor is better and facing pool."
"Choose a room at the back of the hotel and on the top floor. See if you can get a suite."
"Very Nice rooms I stayed on the 2nd floor facing the pool"
"great staff, location, AWESOME bed and breakfast, quiet rooms and much diversity!"
"Rooms on first floor may smell like Chinese restaurant."
Previous
PRICE RANGE
US$ 98 - US$ 167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western lawndalelawndale best western
LOCATION
United StatesCaliforniaLawndale
NUMBER OF ROOMS
97
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