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Hilton Garden Inn Irvine East / Lake Forest

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Hilton Garden Inn Irvine East \/ Lake Forest
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361 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Dallas, Texas
Reviewed 5 days ago NEW

the room and over all hotel is clean enough but poor in insulation i can hear foot step and noise from the hall way and door closing it is remind me of the old building structure. good things the hotel was not a busy night.

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Helpful?
Thank alfaboat
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello alfaboat, We're so happy to have had you stay with us and do appreciate your review. Thank you for mentioning the cleanliness of our hotel - we work very hard at maintaining this. I do apologize for any noise you may have heard from the hallway. Our clients are mostly corporate - business travelers and usually walk gently or...

Greenwich, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I often come to this part of California on business. The hotel is located right outside the toll way but quiet. I am always amazed that how this hotel is quiet. The staff is very efficient and kind. Room is very clean. It is much better than hotels near John Wayne Airport or inside Irvine.

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Helpful?
Thank seiichiro a
About Hotel's Favourite Review
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello seiichiro a, Thank you for your kind words and we appreciate your business. Yes our location is quiet and it's also central to multiple highways, shopping and dining. We warmly welcome you back. Thank you, Mike S. Guest Relations Manager

Williamsburg, Virginia
Reviewed 1 week ago

The service here is outstanding. Breakfast is wonderful, and coffee is excellent! Jacuzzi and pool are clean, well maintained. Recently remodeled, it gives a more retro flair which is done quite well. Rooms have great beds and enough pillows. Worth every reasonable penny!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annetteg334
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello annetteg334, I am so happy at how much you enjoyed your visit at our hotel! We work very hard at presenting a clean, well-maintained facility and I'm glad you noticed. I agree, we love the renovations including the flat screen televisions and Keurig coffee machines in your guest room. We warmly welcome you back. Thank you, Mike S. Guest...

Los Angeles, California
Reviewed 2 weeks ago

Long-time Diamond member here. I stayed here on a Friday and Sat for business in Irvine. The only reason I stayed here was b/c it was the closest Hilton property that was available that night which did not cost an arm and a leg. With that being said, I would stay here again if necessary. Free parking. VERY quiet. Jacuzzi...

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Helpful?
Thank BJBrew
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello BJBrew, Thank you so much for you thorough review. I am so happy you enjoyed your visit at our hotel. I'm also happy you enjoyed the berries - I tasted them first. They were quite sweet. We do vary our fruits based upon what is good right now. The breakfast buffet does include all cold items such as pastries...

Nashville, United States
Reviewed 2 weeks ago

This was my third time staying at the hotel in the past couple of years. Each time they are very helpful, professional, attentive, and the hotel is clean and attractive. The quality of the food was a lot better than most Hilton's which was a nice surprise. Overall, a great place for business -- or for the family if you...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank geoffw949
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Dear geoffw949, It was our sincere pleasure serving you. We are so happy that you had an excellent stay. We also appreciate that you have commented on our cleanliness and professionalism - we work very hard at that. Our location is central to shopping, dining and multiple highways, too. We warmly welcome you back to our hotel. Thank you, Mike...

chepstow
Reviewed 3 weeks ago

Overall this hotel could have been better. Plus points: - friendly & helpful staff - restaurant food & service Negatives: - noisy room from adjoining room & upper floor - shower not the best - hotel is quite a walk away from further restaurants, so you need a car

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Helpful?
Thank fivesheds
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello fivesheds, We appreciate your review and thank you for choosing to stay with us. I'm sorry about the noise from the other rooms. On your next visit let's get you a room on the top floor, as I'm certain the Front Desk would be more than willing to ensure your visit was excellent. We appreciate that you pointed out...

Genoa, Nevada
Reviewed 3 weeks ago

Overall happy with hotel, staff and cleanlinesd.. only issue is ordered an omelette at breakfast area.. it was fair.. got charged for buffet??? Totally ripped off... sign says we make omlettes.. nobody said it was buffet

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U5489VKjohnk
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello U5489VKjohnk, Thank you for taking the time to review our hotel. Sorry about the lack of communication regarding breakfast. The entire buffet and hot made-to-order breakfast are both included for one price. We should have explained it better. Happy to hear our staff took good care of you otherwise. We do hope to have an opportunity to serve you...

Massachusetts
Reviewed 3 weeks ago

It's a classic Hilton Garden Inn, exactly what you would want. My room was clean and well-appointed. The staff at the desk and the ladies at breakfast were welcoming and attentive. It's convenient to our local office. I'll stay here again.

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Helpful?
Thank Gus B
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hello Gus B, I am so happy that you had such a wonderful experience. Clean rooms and great service is something that we work very hard at and we appreciate that you have noticed. As you also noticed, our location is central to many corporate offices, shopping, dining and highways. We're happy to have served you. Thank you, Mike S....

Scranton, Pennsylvania
Reviewed 4 weeks ago

The room was dirty . Told staff first night and the second night room was still dirty. There were clumps of hair on the floor the shower curtain was torn and the sheets were disgusting. I will never stay here again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paulgS6115BO
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Dear paulgS6115BO, We appreciate your business and we also appreciate your feedback even more. We failed to deliver our usual high standards and I apologize. We have taken a closer look at our Housekeeping practices and adjusted further to be sure we are more accurate in our cleaning. I do hope you'll consider staying with us again and if you...

Gilbert
Reviewed 4 weeks ago

Hotel is dated and entire experience was less than I expect as a Diamond member. Room was dingy. TV and coffee make were nonfunctional. Staff felt disinterested in customer experience. Will not return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H3598NX
Mike S, Guest Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Dear H3598NX, You are right - we didn't deliver that much expected Diamond Honors member experience and I'm very sorry. This is below our usual high standards and I apologize that I couldn't resolved this while you were here. We've addressed the "freshness" feeling of the room with Housekeeping and are researching the operations of the in-room equipment. I hope...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a relaxing stay at the Hilton Garden Inn Irvine East/Lake Forest Hotel located near the Foothill Ranch town center, minutes from Irvine Spectrum. Enjoy complimentary in-room coffee with coffee maker, microwave and refrigerator. Internet access is also complimentary throughout the hotel. ... more   less 

Additional Information about Hilton Garden Inn Irvine East / Lake Forest

Address: 27082 Towne Centre Dr, Lake Forest, CA 92610-2803
Region: United States > California > Orange County > Lake Forest
Price Range: ₹ 7,330 - ₹ 15,707 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Irvine East / Lake Forest 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Irvine East / Lake Forest Hotel Foothill Ranch
Hilton Foothill Ranch
Hilton Garden Inn Foothill Ranch
Foothill Ranch Hilton
Hilton Garden Inn Irvine East / Lake Forest CA - Orange County
Hotel Style:
#2 Business Hotel in Lake Forest
#2 Romantic Hotel in Lake Forest
#4 Family Hotel in Lake Forest
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Irvine East / Lake Forest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles fivesheds, 5 Mar 2017 | Read review
“Although the freeway isn't close, you can ask for a room on the other side.”
 of 5 bubbles gusb2013, 3 Mar 2017 | Read review
“Rooms away from toll road are quieter.”
 of 5 bubbles Cotogal2017, 1 Jan 2017 | Read review
“What's a good room at this location if the service is sub-par?”
 of 5 bubbles 8LaCg8, 28 Sep 2016 | Read review
“We stayed in 312. We didn't have any issues with noise.”
 of 5 bubbles roberto400, 24 Jul 2016 | Read review
5 of 5