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Prominence Hotel & Suites

207 reviews
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Traveller (46)
Room & Suite (11)
Dining (2)
Overview
  • Excellent56%
  • Very good25%
  • Average7%
  • Poor5%
  • Terrible7%
Travellers talk about
“front desk”(34 reviews)
“cook to order”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)Write a Review
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All reviewsfront deskdietary restrictionscook to orderwaffle makerwafflesan older hotelstove topevery morningnight staybreakfast roomfull size refrigeratorflat screencomfortable bedsmall kitchenorange countyshuttle servicethe entire staff
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21 - 25 of 204 reviews
Reviewed 6 October 2016

Old and dated hotel! Sofas have stains all over. We had 4 rooms reserved for a wedding. We were told that each room will have extra beds, but instead they told us that rooms with extra beds were all sold out, and to use the...More

1  Thank Ellen684
Reviewed 4 October 2016

Hotel staff were great and had good banter with all but one, location very convenient, breakfast enjoyable, room comfortable. We even stayed an additional night. The only drawback was we had a dog with us and the exit door was broken so getting in and...More

Thank ihatescreennames2015
Reviewed 11 September 2016

When we checked in, we were told rooms would be ready in an hour, came back in an hours, were told it would be another 2 hours. The clerk at the desk was rude to everyone that had the nerve to ask about the rooms...More

1  Thank Eva S
Reviewed 10 September 2016 via mobile

Please be very cautious or desperate to stay here! The rates are affordable, location is bad, condition is definitely sub-par to any other hotel I've stayed at (and I stay at A LOT). Rooms are small and smell of slight mold. Besides the continental breakfast,...More

1  Thank valdogg40
Response from ProminenceGM, General Manager at Prominence Hotel & SuitesResponded 11 September 2016

Mr. Ryan Valley, Thank you for choosing the Prominence Hotel during your stay in the greater Orange County and Thank you for choosing to stay with us for the next 3 days. Here at the Prominence Hotel, we are proud to serve guests as yourself....More

Reviewed 3 September 2016

When i checked in I told staff the window was broken. That night I said the window was broken. The next morning I was assured the problem would be fixed that day or I would get a new room. When I arrived back that evening......More

Thank 717truckers
Response from ProminenceGM, General Manager at Prominence Hotel & SuitesResponded 11 September 2016

Thank you, We appreciate your comment and we thank you for choosing the Prominence hotel and suites during your visit in Lake Forest. Regards,

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 103 - US$ 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (39)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JNelson70
11 September 2016|
AnswerShow all 3 answers
Response from Venere0306 | Reviewed this property |
No, they don't!
1
Vote
jstamschic
12 November 2014|
AnswerShow all 5 answers
Response from Lead_prominence | Property representative |
Dear possible guest, The Front Desk has dish kits, pans/pots and many other things you might need to cook with free of charge, you can request them from our staff at any time.
0
Votes
Room Tips
"Any part of this Hotel is great to stay in. It's the BEST! Bring your swim suit."
Read review
"Street can be noisy- rear facing is more quiet."
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"Do not stay here"
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"Go somewhere else"
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