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Lake Arrowhead Resort and Spa, Autograph Collection

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Lake Arrowhead Resort and Spa, Autograph Collection
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449 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Paris, France
Reviewed yesterday NEWvia mobile

We came from LA for one night. The place is great, the view on the lake is magical. The service is fast, the pool is heated. The restaurant is very good too. We rarely put 5 stars but this hotel deserves it.

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Helpful?
Thank Eclair A
New York City, New York
Reviewed 4 days ago NEW

We have stayed here many times and seen the changes in this hotel, from a Hilton to the LA Resort and now part of the Marriott group. The lobby has gone through many significant upgrades and so has the dining room. We were up there with our family for a birthday celebration. We also wanted to go the the newly...

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Thank historyteacher50
Reviewed 1 week ago NEW

It's a typical Marriott, doesn't feel like a resort. Reported running toilet (which kept us up at night) twice, was assured it would be fixed. They did nothing. They put a family in next to us who was very loud (let alone way too many people for one room. I asked them to keep it down, they did, best as...

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Helpful?
Thank SpiderM69
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear SpiderM69, Thank you for staying with us at the Lake Arrowhead Resort and Spa. I apologize that you were not able to enjoy the resort as it was intended to be. We do strive to provide all of our guests with the highest level of quality and service. If you do plan on returning, please contact me directly as...

Cypress, California
Reviewed 2 weeks ago

For years I've owned a cabin in Lake Arrowhead. We sold it a few years back and boy did we miss it.I have since rented cabins yearly and just recently decided to start renting luxury types of stays.I was really impressed with Lake Arrowhead and spa. Booking on line was very easy and I didn't have to book in advance...

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Helpful?
Thank 1london2
Huntington Beach, California
Reviewed 4 weeks ago via mobile

My husband and I decided to spend the weekend in the mountains at the Lake Arrowhead Resort. We hadn't been here in many years and we're pleased with the beautiful upgrades to the lobby, restaurant and rooms. We had a gorgeous view of the lake from our third floor room, and enjoyed a delicious salmon dinner at the hotel restaurant,...

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Helpful?
Thank boemelaar
Los Angeles, California
Reviewed 4 weeks ago

This was our second time staying at the resort. The first time, 1 year ago, the room was great! This year, the room was dirty and not in the best location of the hotel (basement level, in the back) where they were doing construction. We requested a room change but they could not accommodate. One day, they even failed to...

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Helpful?
Thank Jennifer P
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Jennifer P, Thank you for staying with us here in beautiful Lake Arrowhead. We sincerely appreciate your candid feedback regarding your recent stay. We sincerely apologize for any lapses in service as creating a memorable guest experience is our number one priority. In the future please contact me personally to arrange your next reservation . Warmest Regards, Norm Santos

Riverside, California, United States
Reviewed 20 February 2017 via mobile

We stayed just one night for a quick getaway. The hotel is the nicest we found in the mountain area and we liked that it was a Marriott so we could use points. The resort and lobby are very pretty and felt both mountain ski resort-like and modern. Enjoyed the coffee shop and fireplace in the lobby. The room was...

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Thank Chara R
Torrance
Reviewed 18 February 2017 via mobile

We are here 2nd night during the crazy storm stuck at the hotel. But not a bad thing because everyone who works here makes you feel like it's your own personal cabin. We are in night 2 of 5 with teenagers and still have our sanity due to the teamwork with the staff!!

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Thank JustineTorrance
Reviewed 16 February 2017

I always stay at this hotel when I'm in Lake Arrowhead. It's centrally located to everything. The rooms are nice & the staff is great.I do think they need to put a little more in to their upgrades though.

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Thank Michele P
Los Angeles, California
Reviewed 15 February 2017

We stayed at Lake Arrowhead Resort and Spa for a friend's wedding. The wedding was beautiful! There was an unreal view of the lake, which you can see from your balcony. Definitely one of the best views I have ever seen during a winter vacation.

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Helpful?
Thank graciousnat

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Lake Arrowhead Resort and Spa, Autograph Collection

Address: 27984 Highway 189, Lake Arrowhead, CA 92382
Region: United States > California > Lake Arrowhead
Price Range: ₹ 11,323 - ₹ 19,636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Arrowhead Resort and Spa, Autograph Collection 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Lake Arrowhead Hotel Lake Arrowhead
Lake Arrowhead Resort
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Questions & Answers

Here's what travellers have asked, with answers from Lake Arrowhead Resort and Spa, Autograph Collection staff and other travellers.
10 questions
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Questions? Get answers from Lake Arrowhead Resort and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view and 3rd floor”
 of 5 bubbles historyteacher50, 23 Mar 2017 | Read review
“For a better room, request second or third floor and close to lobby”
 of 5 bubbles jenniferpY6006IM, 23 Feb 2017 | Read review
“Get the Lake View.”
  • Hiking trail view
 of 5 bubbles michelepC736ET, 15 Feb 2017 | Read review
“Ask for a room with a balcony to get the best views.”
 of 5 bubbles graciousnat, 15 Feb 2017 | Read review
“Avoid the 1st floor!”
 of 5 bubbles 338valeriev, 23 Jan 2017 | Read review
5 of 5