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The Hills Hotel, an Ascend Collection by Choice Hotels

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310 Reviews from our TripAdvisor Community

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Showing 305: English reviews
A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

We were looking for a reasonably priced hotel at last minute. We were told that it was an older hotel. We were extremely pleased that it was remodeled. It was clean and very comfortable. The beds and rooms were very nice!

Helpful?
Thank A TripAdvisor Member
New Delhi, India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW

I have been to this hotel for a week and had a good experience staff on reception is very friendly. McD, Subway etc. on the walking distance. Laguna beach is around 15 -20 mints drive from this hotel. My overall experience is good and I recommend this hotel for a stay.

Helpful?
Thank DeepakGrg
Salt Lake City, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This was a perfect location for a quiet getaway. My only complaint was the free wifi in the room was practically nonexistent. I purchased a new computer right before we left to make sure I could do my job while I was away. I ended up using all my data on my phone to squeak out the minimum work emails,... More 

Helpful?
Thank De H
Austin, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Hotel is well-located, rooms are nicely furnished, service is good, price is reasonable - the only thing keeping it from being a "5" is the awful "boulders" they try to pass off as pillows. After complaining about them on an email survey, the manager responded that they have some softer pillows and I should request them next time, so I... More 

Helpful?
Thank JanCordova11
2 reviews
Reviewed 3 weeks ago

Our room on the first floor was quiet, well furnished and clean. Staff was helpful and pleasant. Coming from Massachusetts, we were pleasantly surprised to find a Dunkin Donuts diagonally across the street.

Helpful?
Thank JeanneG47
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi JeanneG47, Thank you so much for the 5 star review! We really appreciate it! We hope to see you again soon! More 

Vancouver, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

Just stayed at this property and it exceeded my expectations. The staff were welcoming my first impression was greeted by Arman at the front desk from there everything was great service staff room restaurant were phenomenal. Close to the highway and a short drive to Laguna Beach I would stay there again

Helpful?
Thank How1234
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi How1234, Your feedback is greatly appreciated! We hope to see again very soon! More 

Rocklin, California
1 review
Reviewed 3 weeks ago via mobile

Very Conveniently located, easy access to I-5 (of course...it's I-5 so you won't be going anywhere fast!). They hotel is a nice, clean boutique style hotel and we will definitely be staying there again in the future!!!

Helpful?
Thank LilMammaC
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi LilMammaC, Our entire team love your review! Thank you so much! More 

Victorville, California
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 weeks ago

The decor of this hotel is modern but a bit too trendy for me. While this may work for many people, I saw the decor within the common areas and in the room a little odd. Still, the hotel is a good place to stay. The room that I had was clean. The room face towards the parking lot which... More 

Helpful?
Thank mou2
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi Mou2, Thank you so much for the detailed review and we are looking forward to your visit here in Laguna Hills. More 

Palm Desert, California
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 weeks ago via mobile

Not what I expected. I typed in Irvine Spectrum area on the app I used to make my reservation. Saw it said Laguna Hills and thought that sounded pretty. Didn't get Hills , got a freeway motel, not near where we wanted to be at all. Contrary to some of the reviews, the front desk staff was warm and welcoming... More 

Helpful?
Thank LoriJM
Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

Upon arrival the hotel made a good impression. The lobby is beautiful and the staff was very nice. The rooms were spacious, nicely decorated, and clean. Hotel location was perfect for our needs, and very central to shopping, eateries, and easy access to the freeway.

Helpful?
Thank Eileen M
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Eileen M, We love your feedback and it is greatly appreciated! We will make sure to share your feedback to our entire staff and we are certain everyone will be very proud. We hope to see you again in the near future! More 

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Near The Hills Hotel, an Ascend Collection by Choice Hotels

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more   less 

Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Rd, Laguna Hills, CA 92653-5105
Region: United States > California > Orange County > Laguna Hills
Price Range: ₹ 7,909 - ₹ 11,660 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn
The Hills Hotel, An Ascend Collection By Choice Hotels Laguna Hills, Orange County, CA
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Questions & Answers

Here's what travellers have asked, with answers from The Hills Hotel, an Ascend Collection by Choice Hotels staff and other travellers.
1 question
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los angeles ca

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Questions? Get answers from The Hills Hotel, an Ascend Collection by Choice Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room was great!”
 of 5 bubbles DeH344, 27 Nov 2016 | Read review
“Our room was far away from the entertainment lounge, so it was very quiet.”
 of 5 bubbles JeanneG47, 11 Nov 2016 | Read review
“Don't stay on the freeway side of the property.”
 of 5 bubbles mxtvl2011, 30 Sep 2016 | Read review
“Book early as it seems popular”
 of 5 bubbles phils572, 16 Sep 2016 | Read review
“Wifi does NOT work in rooms, only in lobby.”
 of 5 bubbles AspenP_12, 1 Aug 2016 | Read review
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