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Holiday Inn San Diego - La Mesa

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Dry Cleaning
Golf Course
Laundry Service
Banquet Room
Conference Facilities
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
85Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
279Reviews
63Photos
7Q+A
62Room tips
Traveller rating
  • 75
  • 104
  • 48
  • 29
  • 23
Time of year
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  • English
Show reviews that mention
We reserved an Executive Room that was supposed to be 500 square feet. Upon arriving the room was a much smaller room with a bathroom that had a vanity around 30 inches wide that barely had room for their soaps. The phone did not work so they moved us to another room that now ha
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Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La Mesa
Responded 1 week ago
Hello John Q, Thank you for leaving us your review and for making us a part your visit to the San Diego - La Mesa area. We are grateful that you chose the Holiday Inn. As always, we wanted nothing more but to ensure your experience turn as positive as possible. Though it made me smile that you appreciated our staff's efforts and the food options we serve, I'm sorry that you this isn't at par with the Holiday Inn standards. I regard your comments about the room space and the pool. I'm sorry that this stay didn't go as perfectly as planned, John Q. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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I have been to many Holiday Inns and thought this facility would meet their standards- disappointment

Facility is quiet and comfortable but in need of a refurbishment or a deep clean. Stains on furniture and carpet. Lime buildup on the shower head preventing full flow of water.
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Response from Budd B, General Manager at Holiday Inn San Diego - La Mesa
Responded 28 Oct 2018
Thank you CHL for taking the time to provide a review of your stay. I am happy that you did find our hotel comfortable and will love to welcome you back after our much anticipated remodel is completed. We will have a new sleek style along with addressing your observations. I have forwarded this review to my maintenance team to have them inspect the shower heads and remove the build up or identify if the water savers are disrupting the flow of the water from the shower-head
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We hurriedly booked last Christmas Eve and will return again this year. Much nicer than I expected: room was very clean and updated. Staff response and service was excellent for a holiday weekend. Strongly recommend.
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Response from Budd B, General Manager at Holiday Inn San Diego - La Mesa
Responded 28 Oct 2018
I am happy to hear that my team is provide the excellent customer service that we strive to provide every guest. Ron Tak my staff and I are pleased to welcome you back this year.
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We like to stay at holiday inns, due to the great service and clean rooms. We had two we could choose from in close proximity to activities on our trip. We chose this one because we could get a suite for the same price as a king at the other one. Big mistake. At check in they
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Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La Mesa
Responded 26 Oct 2018
Hello tiffany l, Thank you for choosing us and for leaving a review. I am sad reading along your review learning that the level of service you received did not meet your expectations, the condition of the room and bathroom. We are sorry for failing to provide you with a more better stay experience. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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It was charge in my credit card a US$ 50 deposit fee wich i didn't get the refund yet. I ve been there a month ago and would like to get the refund in my card.

I am trying to submit a form at the holidayinn website, but always has a problem or a issue with the system.

hope this
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Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La Mesa
Responded 25 Oct 2018
Hello RebecaD187, Thank you for taking time to leave us a candid review about Holiday Inn San Diego La Mesa. I recognize your stay was not 100% satisfactory because of some billing concern. IHG values your experience with our hotels as a valued guest. I have sent you a private message so we can gather some additional information regarding your experience. Please allow us another chance to make things right. Looking forward to hear from you soon! Cheers, Ronald R. Case Manager IHGService
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Photo provided by managementHoliday Inn San Diego - La Mesa
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Suite
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Guest room
Photo provided by managementHoliday Inn San Diego - La Mesa
Suite
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Suite
Previous
Are you pet friendly?
Good morning. Although we love pets, we are only pet friendly to those with certified service animals. The Candlewood Suites Hotel in Mission Valley- another IHG Brand is pet friendly. Hopefully they can take care of you and your little ones.
0 votes
how far to trolley station
Nearest Trolley stop will be at Grossmont Transit Center off of Fletcher Parkway. Exactly 1.2 Miles
0 votes
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Email of this hotel, please?
I don't know the email but it is on Parkway Blvd.
0 votes
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Do you rent any rooms on a monthly basis? I would like to know the rate, if you do. Thanks, Tom R. Kentucky
We didn't know. I'm not sure if they have rent on a monthly basis. You might want to call them.
0 votes
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Is the pool heated? (year round)
Hi SanDiegoJoseph, To answer your question, yes, our pool is heated all year round. We like to keep the temperature right around 82 degrees. I hope to see you soon at the Holiday Inn La Mesa. Hospitably, Greg Williams Hotel Manager
0 votes
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Previous
12
"Do not spend more for an executive room"
"make sure no bedbug in the room"
"Stay Away and do not support this facility for reasons stated"
"As long as "V" is at the front desk, everyone should avoid this hotel like they would the plague!!"
"Room 316 is a corner room on the third floor, with two windows (one overlooking the pool) It's away from the elevator & up a small ramp."
Previous
PRICE RANGE
US$ 85 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san diego - la mesa hotel la mesala mesa holiday innholiday inn la mesa
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesCaliforniaLa Mesa
NUMBER OF ROOMS
141
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