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Empress Hotel

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Empress Hotel
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790 Reviews from our TripAdvisor Community

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Showing 761: English reviews
Reviewed 21 December 2014

We booked on Hotels.com and what a lovely surprise. We stayed in one of the newly renovated rooms on the 5th floor- unfortunately did not take any pictures but certainly lovely decor. Staff was friendly and especially Ryan at the front desk had some good suggestions for restaurants . Location is very convenient and easy to walk to shops and...

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Helpful?
1Thank Mvw09
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Mvw09, Thank you for reviewing the Empress Hotel La Jolla on Tripadvisor. We are so happy to see that you enjoyed the central location of our hotel and found our recently renovated rooms to be of such lovely decor. We appreciate your kind comments about Ryan and our friendly staff. We are thrilled to see that you would share...

Calgary, Canada
Reviewed 16 December 2014

We recently stayed at the Empress Hotel Absolutely wonderful. From the location of the Hotel to the outstanding service Front desk was open and friendly and always available to help, very nice touch with fresh apples and cookies for guests. The breakfast area was clean and served fresh hot food. The setting was relaxing and welcoming. Rooms were spotless and...

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Helpful?
1Thank skibum13
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear skibum13, Thank you for your feedback and for taking the time to write about your experience as our guest. We are delighted to read that you enjoyed our hotel and central location near the beach and that would stay with us again. It is also nice to see that you were pleased with our complimentary breakfast served on our...

MN
Reviewed 8 December 2014

We recently stayed at the Empress for several nights. The staff were outstanding but unfortunately I can't recall names for kudos. The valet during the day was very outgoing and efficient. Front desk staff could not have been more helpful with our questions. We had a lamp issue in our room - barely waited five minutes for the hotel service...

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Helpful?
1Thank MnDaisy
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear MnDaisy, Thank you for taking the time to share your recent experience at Empress Hotel La Jolla. We are all very excited to hear your stay with us was enjoyable. We strive to provide excellent customer service and hope to leave a lasting good impression, from our quiet and central location in the village of La Jolla to all...

St. Louis, MO
Reviewed 25 November 2014

From location to the room, our stay at the Empress was excellent. We were upgraded to a newly remodeled suite which was spacious and included a small kitchen area and a jacuzzi tub. Hotel is within easy walking distance of some great restaurants (Loved Bernini's and The Cottage) and the beach! We only had one night so I want easy...

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Helpful?
Thank KellyK60
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear KellyK60, Thank you for taking the time to provide us with feedback on your recent stay. We are very delighted to see that you enjoyed your experience at our hotel. We appreciate your kind comments regarding our renovated rooms and our close proximity to nearby restaurants and the beach. Hopefully you will have the opportunity to enjoy our hotel...

Reviewed 23 November 2014

Great location !! Charming hotel very clean and staff was outstanding !! Ryan went out of his way to make our stay do very very special . The Manhattan Room for dinner was a perfect suggestion .. We enjoyed the piano bar immensely .. We will Be back

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1Thank DSRENARD
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear DSRENARD, Thank you for taking the time to share your recent experience with the online community and our potential customers. We are very excited to see that you greatly enjoyed all that our hotel has to offer for each of our guests from our clean facilities and outstanding staff to our great location in the heart of La Jolla....

Seattle
Reviewed 26 October 2014

The hotel is a lovely refurbishment of an older property, in a great part of La Jolla, close to many amenities and the beach. The room was clean and just fine. The service though was POOR: 1. My son had to wait at the curb for over then minutes for a valet to come. 2. He had to then put...

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Helpful?
2Thank dobshmd
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I am sorry to hear that your experience did not meet your expectations or the level of customer service that we strive to provide to every guest. Our staff will certainly use this as an opportunity for growth and improvement. I assure you, we will...

Alpine
Reviewed 24 October 2014

Great location in La Jolla, easy to walk to shopping, restaurants, and the beach. Comfy room, hotel lobby was quaint and nice staff. Liked the coffee station in the lobby - nice touch. We would stay here again.

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1Thank 245Karin
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear 245Karin, Thank you for taking the time to comment on your recent experience at the Empress Hotel in La Jolla. I am excited to see your comments about our quiet and convenient location just minutes from shops, restaurants and the beach. I am also pleased you enjoyed our complimentary breakfast and coffee in the lobby to start the day...

Staten Island, New York
Reviewed 23 October 2014

My husband and I stayed there on Oct 7-9th. Our room comfortable. We just wanted to say that they have the best towels, soft soft soft mmmmm. Valet was wonderful. Front desk was helpful with restaurants. Everyone was friendly and I would stay here again. Great location within walking distance to the shore and to some great restaurants. Thank you...

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Helpful?
Thank SANDYSMOM13
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor! We are very delighted to see that you enjoyed your time at the Empress Hotel La Jolla and it is great to see that you were very pleased with your choice in our hotel. Thank you for all the kind comments regarding our comfortable...

Lincoln, California
Reviewed 23 October 2014

This Hotel has a great location, wonderful, courteous and helpful staff. The valet parking worked well. It is within walking distance to downtown, many wonderful restaurants and the beach. The beds were extremely comfortable too. The in Hotel restaurant had delicious food and was convenient too. Sally G. was particularly helpful and went out of her way to assist!

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Helpful?
Thank Jeanne R
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Jeanne R, Thank you for taking the time to share your recent experience! We are very excited to see that you greatly enjoyed all that our hotel has to offer for each of our guests, including our convenient location, comfortable beds and our helpful staff, especially Sally G. We thank you for the very kind comments. We look forward...

Reviewed 17 October 2014

My boyfriend, my dog Max and I spent 2 nights at The Empress Hotel. The staff was extremely helpful, friendly and accommodating for our every need. The room was very clean, modern and surprisingly had soft towels. The shower was great, strong pressure and also very clean. The room rate was very reasonable, expanded continental breakfast daily, and dog friendly....

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Helpful?
Thank Farrell F
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Farrell, Bruce & Max, Thank you for taking the time to share your experience with us! I am so pleased that you found our staff to be friendly, helpful and accommodating. It is also great to see that you were able to enjoy everything that our convenient location has to offer as well as our many complimentary amenities from...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Region: United States > California > San Diego > La Jolla
Price Range: ₹ 13,943 - ₹ 19,574 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Business Hotel in La Jolla
#2 Spa Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
8 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked our top/5th floor room. No one above - partial view of ocean.”
 of 5 bubbles Rateyjane, 10 Feb 2017 | Read review
“Spa suite was a real treat.”
 of 5 bubbles AKREdinburgh, 9 Feb 2017 | Read review
“5th floor affords some views from either side of the hallway.”
  • Windows have adjustable shutters.
  • The blue ceiling is very cheery.
  • Very beach color scheme which is lively & appropriate.
  • You can see the ocean here and there between the buildings.
  • peek-a-boo ocean
  • Rainbow after 36 hours of rain and wind.
 of 5 bubbles X-NYr, 26 Jan 2017 | Read review
“The street isn't that busy, so it probably doesn't matter which room you have.”
 of 5 bubbles gusb2013, 19 Jan 2017 | Read review
“Above the 3rd floor, Manhattan's Restaurant on the main floor is a piano bar.”
 of 5 bubbles ChristineLA, 17 Jan 2017 | Read review
5 of 5