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Empress Hotel

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Empress Hotel
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797 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Milwaukee, Wisconsin, USA
Reviewed 20 February 2015

After reading other reviews, I payed a little extra to stay in one of the newly renovated rooms. Valet parking costs an additional $18 per day. Parking on the street is free but timed until 6pm. Still, if you do not want to pay extra for the valet, it is not difficult to park on the street. The room was...

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Helpful?
Thank vielledame
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Vielledame, Thank you for taking the time provide us with feedback on your recent stay. We absolutely love to hear feedback from our guests, which provides us with key information to evaluate our hotel property and the service we provide. We are very happy to see that you enjoyed your experience at our hotel in our newly renovated rooms,...

Reviewed 19 February 2015

Stayed 5 nights in Oct 2014. The hotel is very nice and the location is great!!! Highly recommend to anyone coming into the San Diego area. We walked to the downtown area and lots of great shopping and restaurants. The beach nearby was very nice. Driving to Sea World, San Diego Zoo, and Mission Beach are short and easy drives....

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Thank Chad R
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Chad R - Thank you for taking the time to share your recent experience as our guest with TripAdvisor. We were glad to see that you enjoyed our excellent central location in the village area of La Jolla, which is walking distance from the beach, shops and local restaurants. We appreciate your comments regarding our staff and our excellent...

West Hills, California
Reviewed 9 February 2015

All in all a clean well run hotel. We were upgraded on arrival but found later it was one of the rooms that back onto the Elevator system so if you were a light sleeper then the noise of the elevators would cause possible problems. Room was clean and spacious will all necessary amenities. There was a turn down service...

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Helpful?
Thank Nigel F
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Nigel F, Thank you for taking the time to share your recent experience as our guest! While overall it is great to see that you greatly enjoyed your stay with us, I would like to apologize for the elevator noise you experienced. I have alerted our Facilities and Maintenance staff to your comments, so that we may address these...

West Palm Beach, Florida
Reviewed 8 February 2015

We stayed at the Empress most of January 2015 and had a fantastic experience. The rooms are getting remodeled and the new decor is great. However, the most impressive thing about this hotel is the staff. From Spencer, Jon, and Kyle at the valet desk to Sally, Ryan, and Breanne at the front desk the arrival is smooth and welcoming....

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Thank JSD659
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear JSD659, Thank you for taking the time to share your recent experience on TripAdvisor! We are very happy to see that you enjoyed your visit here at the Empress Hotel La Jolla and we are delighted to know that we made your experience as enjoyable as possible. Thank you for your kind comments about our cheerful and welcoming staff,...

LOS ANGELES
Reviewed 4 February 2015

There were a few things I could have complained about during my stay. However, the one thing that stands out is the comfy bed. So much so that I am sad I did not bring it home. The breakfast was more than I have gotten at other hotels in La Jolla. The setting is cute, too. The free Wi-fi is...

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Helpful?
Thank ASICSBABY
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Asicsbaby, Thank you for posting your feedback on TripAdvisor and we are so pleased you enjoyed your stay with us! We appreciate your kind comments about our comfortable beds, soft towels, free WiFi and our complimentary breakfast served on our new patio. Once again, thank you for the review and we look forward to being your hotel of choice...

Charlottesville, Virginia
Reviewed 31 January 2015

We stayed at the Empress Hotel in La Jolla for four nights in January 2015. Staff at front desk, valet service, housekeeping, and maintenance were all friendly and took wonderful care of us. Continental breakfast each morning on second floor is served on fresh air, covered patio. Includes hard boiled eggs, cereals, pastries, oatmeal, and waffles, with juice and coffee....

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1Thank CvilleTrav33
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear CvilleTrav33, Thank you for taking the time to share your experience as a guest of our hotel. We are very pleased to read that you were able to take advantage of all the complimentary amenities we offer, such as our daily continental breakfast and WiFi, to assist in making your stay with us as enjoyable as possible. Please accept...

Georgetown, Texas
Reviewed 29 January 2015

After staying at other places over the years during our trips to La Jolla, we found the Empress, and have stayed there three times in the last 18 months. And we'll be back! It's a great location. You can be watching a sunset over the Pacific with a five-minute walk. In fact, you walk to just about any restaurant, shop,...

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1Thank Andy W
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Andy W., Thank you so much for taking the time to share your recent experience at the Empress Hotel La Jolla. Our goal is to provide all of our guests with the most comfortable experience possible. As a repeat customer, we are very happy to see that you greatly enjoyed all that our hotel has to offer, including our...

Wimberley, Texas
Reviewed 26 January 2015

I've used TripAdvisor as a guest for years, but this stay prompted me to create an account so I could post this review. The Empress has a good location, and our room on the newly renovated fifth floor was comfortable and very tastefully decorated. But the biggest impression was how helpful the people at the desk were. Ryan and John...

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Helpful?
Thank Robert S
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Robert S, Thank you for taking the time to share your recent experience on TripAdvisor. I am extremely delighted to see that we were able to make your stay in La Jolla enjoyable. We appreciate your very kind comments about our central location and the excellent service provided by both Ryan and John. We are so pleased you enjoyed...

West Lebanon, New Hampshire, United States
Reviewed 26 January 2015

Perfectly located small hotel in La Jolla Village, San Diego. I have stayed here several times and probably will again. This stay was in a recently renovated room. The changes are all positive. Staff helpful and accommodating.

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Thank Ginny V
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Ginny V., Thank you for taking the time to write a review and for being a loyal guest of the Empress Hotel. As a repeat guest, we are delighted to see that you continue to greatly enjoy your stays at our hotel and that you were pleased with our recent renovations. Thank you for mentioning our perfect location and...

San Diego, California, United States
Reviewed 21 January 2015

Over the weekend, I was apart of a wedding party who was staying at the Empress Hotel. While I was at the Empress Hotel, the staff were very nice, sweet, and accommodating. The valet helped me bring things to my room. When I lost my valet ticket, they remembered who I was. They even accommodated us when we needed one...

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Helpful?
Thank Roxanne P
Empresss_GM, General Manager at Empress Hotel, responded to this review

Dear Roxanne P, Thank you for taking the time to share your recent experience at the Empress Hotel in La Jolla. I am extremely delighted to see that our friendly and helpful staff, and the valet in particular, were able to make your stay in La Jolla both memorable and enjoyable. It is our absolute pleasure to do what we...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Region: United States > California > San Diego > La Jolla
Price Range: ₹ 13,940 - ₹ 20,223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Spa Hotel in La Jolla
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
9 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth floor has a view of the water in the distance”
 of 5 bubbles barbarabL4810BQ, 26 Mar 2017 | Read review
“we liked our top/5th floor room. No one above - partial view of ocean.”
 of 5 bubbles Rateyjane, 10 Feb 2017 | Read review
“Spa suite was a real treat.”
 of 5 bubbles AKREdinburgh, 9 Feb 2017 | Read review
“5th floor affords some views from either side of the hallway.”
  • Windows have adjustable shutters.
  • The blue ceiling is very cheery.
  • Very beach color scheme which is lively & appropriate.
  • You can see the ocean here and there between the buildings.
  • peek-a-boo ocean
  • Rainbow after 36 hours of rain and wind.
 of 5 bubbles X-NYr, 26 Jan 2017 | Read review
“The street isn't that busy, so it probably doesn't matter which room you have.”
 of 5 bubbles gusb2013, 19 Jan 2017 | Read review
5 of 5