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Sheraton Hokkaido Kiroro Resort

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Traveller (215)
Room & Suite (271)
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Overview
Hotel website
650 Tokiwa, Akaigawa-mura, Yoichi-gun 046-0593 Hokkaido See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Hokkaido Kiroro Resort
Hotel deals
Reviews (226)
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95 results
Traveller rating
23
37
22
5
8
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LanguageEnglish
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23
37
22
5
8
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All reviews shuttle bus the ground floor hotel guests ski trip locker room buffet dinner snow sports apres ski japanese room speak good english year old son per head public bath nice stay stayed for nights coffee machine snow world
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1 - 5 of 95 reviews
Reviewed 9 April 2018 via mobile

I’ve stayed at about 15 Japanese hotels and I find this one to be the best. Biggest rooms, best snow fields, modern and clean. If i had 1 criticism is would be that after dark there’s not a cheap food option anywhere and I guess...More

1  Thank Drew K
Reviewed 9 April 2018 via mobile

Room was cleaner did not see bugs this time. Buffet breakfast was better. Dinner managed to book charcoal bbq at Tribute which was good. Still snowing in April but slopes were very icy. Appreciate the pool access at Tribute and mountain centre onsen access. Hope...More

Thank teoweme
Reviewed 15 March 2018

Can't believe this is a Category 5 hotel with 5 stars charges. Rooms were small and under par. Few good and few bad restaurants but not cheap. This is pretty much a self-serve hotel. Service was bad at one restaurant when they turned us down...More

1  Thank PeterWMC
Response from Kirorohotels, Manager at Sheraton Hokkaido Kiroro ResortResponded 16 March 2018

Dear PeterWMC, Greetings from Sheraton Hokkaido Kiroro Resort and thank you for your time spent on the review. We have gone through your comments and would like to explain to you that the properties have different room types available ranging from 23 - 96 sqm....More

Reviewed 19 February 2018

We have stayed at the Sheraton Kiroro now four times. We find it to be good value if you are a SPG member and are traveling to Hokkaido during peak season (for us it is during the Lunar New Year holidays.) Pros: --Ski-in and Ski-out...More

3  Thank HakodateDreaming
Reviewed 17 February 2018

I could not believe such a resort is in Japan, even run by a Tailand group. My family have been in Japn serval times and just have stayed in Rusutsu Westin for 6d/5n. We moved to Kiroro two days before and gonna leave the day...More

1  Thank Michael W
Response from Kirorohotels, Manager at Sheraton Hokkaido Kiroro ResortResponded 20 February 2018

Dear Michael W, Greetings from Sheraton Hokkaido Kiroro Resort and thank you for your time providing us the feedback over TripAdvisor. As per your above frustration, we were trying to locate your booking for further investigation however we cannot locate your booking as the registered...More

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About
Description
Sheraton Hokkaido Kiroro Resort is located between New Chitose Airport and Niseko, and is less than a 90-minute drive from New Chitose International Airport and an hour from Sapporo and Niseko, or 40 minutes More from Otaru. The resort features 140 guestrooms, including expansive suites, designed to evoke regional architectural styles. With ski-in, ski-out accommodation, enjoy skiing to the fullest in an area renowned for its exceptional amount of snowfall and its splendid powder snow. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair Access
Pool
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
140
Price range
US$ 164 - US$ 678 (Based on Average Rates for a Standard Room)
Location
Japan > Hokkaido > Yoichi-gun > Akaigawa-mura
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
140
Price range
US$ 164 - US$ 678 (Based on Average Rates for a Standard Room)
Location
Japan > Hokkaido > Yoichi-gun > Akaigawa-mura
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Traveller (215)
Room & Suite (271)
Dining (63)
Pool & Beach (3)
Amenities (14)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 2 nearby hotels
The Kiroro, a Tribute Portfolio Hotel, Hokkaido
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Kuramure
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Nearby RestaurantsSee all 21 nearby restaurants
Kiroro Mountain Hotel Lumiere
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Alpine Brasserie
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Sushi Dining Fuga
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Rivierouge
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Nearby AttractionsSee all 10 nearby attractions
Kiroro Snow World
300 reviews
.09 km away
Yamanaka Dairy Farm
25 reviews
5.97 km away
Mt.Tengu
332 reviews
11.71 km away
Tonden Farm Akaigawa Ranch
23 reviews
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Questions & Answers
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Nitu16
Hi, I am staying at Sheraton Kiroro Resort for 5 days with my family (1-6JAn 2018). Our main interest is to enjoy snow park, skiing and other snow activities offered at the resort. Our group has 3 children with the ages 2.11 (almost 3), 7.10 (almost 8) and 11 years. I come from a tropical climate country, so ski wear is something very new to me. Any help will be appreciated. 1) What all snow wear is available on rent for the 3 children, and what should be taken along ? (snow boots, ski pants, waterproof Jackets etc) 2) Is buying better than renting the snow wear as I can see it is quite expensive to rent. 3) Would we need the snow wear while we are in the Sapporo town as well, which is after our stay at this resort ? 4) I understand that ski gear needs to be rented from the resort. What ages are available ?
14 December 2017|
AnswerShow all 4 answers
Response from Kirorohotels | Property representative |
Thank you for visiting us in January. please find below answeres: 1) Kiroro Snow World offer rental snow wear and gear for the children as well. the smallest wear size is 90cm (for the age 2-3)and smallest ski boot size is... More
2
Votes
Tg26453 .
4 March 2017|
AnswerShow all 4 answers
Response from KiroroRst | Property representative |
Greetings From Kiroro Resort To come here from Chitose Airport You need to get on The Jr Station and go to Otaru Chikko Station and catch the taxi from the Otaru Chikko Station.The Taxi fare will cost you 7000yen. Or you... More
0
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Room Tips
"Try to get the Mountain Side/King rooms are more spacious"
HakodateDreaming
18 Feb 2018
Read review
"Never come"
53MichaelW
17 Feb 2018
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"Dirty Bedsheets - Hotel didn't change. Please check yours!"
kengo925
11 Feb 2018
Read review
"Further from the lift is quieter."
Bobby_Sole
20 Aug 2017
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