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Grand Sihanoukville Hotel

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323 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Perth, Australia
Reviewed 1 week ago

Not much value for money, the rooms are overpriced, dated and are in need of work especially if they want to stay up to date with this growing city. I experienced a problem with mosquitos as I arrived at 2pm to find the room infested with them so I complained to reception and asked they sort it while I was...

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Helpful?
Thank Rodney R
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Rodney R. Thank you for staying at our Hotel and for taking your time to rate us with a concrete feedback. We always strive to deliver service at the highest level possible and feedback from our guest helps us to improve and develop our product. Thank you for your compliments regarding our swimming pool and our location near the...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Since everthing is priceed in dollars by SE Asian standards, it is relatvely expensive while the food is by far the worst. Vietnaese food is far better and cheaper. Moth balls are used to deodorizer are toxic,

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Helpful?
Thank A TripAdvisor Member
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Hi. Thank you for staying at our Hotel and for taking your time to rate us. We use all feedbacks to improve our Hotel, our services and our operation. We apologize for any inconvience you may had during your stay at our Hotel. Unfortunately, it looks like that you had a bad experience here in Sihanoukville. Most of the tourists...

Portland, Oregon
Reviewed 2 weeks ago via mobile

This place sucks- loud construction. Very unfriendly reception. Shabby rooms. The food is substandard. Poor location- far from beach. I will never come back to this place. They lie about their amenities and cheat you out of money.

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Helpful?
Thank Mary V
grandsihan0ukville, Manager at Grand Sihanoukville Hotel, responded to this review

Dear Mary V. Thank you for staying at our Hotel and for taking your time to rate us. We use all feedbacks to improve our Hotel, our services and our operation. We apologize for the construction noise during your stay, and we deeply regret that we could not meet your standard of expectations. Although, with that said, me and my...

Manila, Philippines
Reviewed 2 weeks ago

We are a retired Norwegian couple in the 70ties and have been travelling to/in most countries in the world on business and as tourists. We have just returned from our second one month stay at Grand and can as before fully recommend this hotel. The atmosphere is very pleasant not least because of the staff and management which are so...

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Helpful?
Thank Sigmund997
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Sigmund997. Thank you for staying at our Hotel and for taking your time to rate us. We appreciate that you would highly recommend our Hotel. Thank you for your compliments regarding our pleasant atmosphere, our nice staff, our nice swimming pool and our location near the beach. We look forward to welcome you back to us for the third...

Petaluma, California
Reviewed 4 weeks ago

Nice clean hotel. No elevators. Caters to the Central/Eastern European and Russian tour groups...The pool was maintained daily, patio chairs and towels were plentiful. Daily morning breakfasts consisted of a continental station, a hot food area of local Cambodian and "western" foods, as well as, a fresh egg station. Juice was from a carton, coffee was alright, and service was...

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Helpful?
1Thank brad j
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear brad j, thank you for staying at our Hotel and for taking your time to rate us with a concrete feedback. We use all feedbacks to improve our product and services. We are pleased to read that your stay with us was better than expected, and that you enjoyed your stay here at Grand Sihanoukville Hotel. Thank you for...

South Holland Province, The Netherlands
Reviewed 5 February 2017 via mobile

If you ever go to Sihanoukville, never ever go to this hotel! ! Sorry for my words but it's a lowsy hotel. Power switches of 2/3 times per hour, our tv didn't work, the showerhead we couldn't fix and so on and so on! Absolutly, no value for money! A &GJ from Holland.

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Helpful?
1Thank Gertjan_Holland
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Gertjan_Holland. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We deeply apologize for any inconvience you had during your stay, and we are sorry that we could not meet your expectations at this time. We use all feedbacks to improve our facilities, our services and our operation, and after...

Manchester, United Kingdom
Reviewed 24 January 2017 via mobile

Old faded hotel a kilometer from centre in need of attention. In most things it is adequate but not special. Wifi absolutely useless. Nothing really bad but not a good vibe. Manager very helpful. Beware of rooms at right hand side of hotel as a new hotel I being built there so will be noisy from 7.00 am

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Helpful?
Thank phototraveler29
Øyvind M, Owner at Grand Sihanoukville Hotel, responded to this review

Dear phototraveller29, Thank your for staying at our Hotel, and for taking your time to write a review about your stay. We apologies that our Hotel did not meet your expectations, and you did not have a better stay. We are continuously improving our facilities and operation, and hopefully you will return one day, be more impressed after your stay....

Bex, Switzerland
Reviewed 19 January 2017

We stayed 2 nights with a group tour in this hotel. We had a room at the 1st floor Tulip. Room is very large (approx 30 m2) as well as the bathroom which seems to have been renewed. Staff helpful to bring our suitcases to our room. We enjoyed the nice pool, cocktails are excellent. Breakfast is also good. We...

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Helpful?
Thank Philippe M
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Philippe M, Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We are pleased to read that you did not hear any noise from construction work next to us, and it didn't disturb your stay at Grand Sihanoukville Hotel. Thank you for your compliments regarding our location near the beach,...

Sydney, Australia
Reviewed 18 January 2017

For a value range hotel in Sihanoukville this ticked the boxes Thankfully after reading other reviews I was lucky enough to have a ground floor room and right by the pool Perfect The pluses are the friendly staff, the pool area and the varied Breakfast for such a small range Hotel The downside are the showers that soak everything in...

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Helpful?
Thank davidxkelly
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear davidxkelly. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. It is nice to read that you think our Hotel is Value For Money. Thank you for your compliments regarding our Great staff, our swimming pool, our breakfast and our location near the beach and restaurant area. Regarding the construction...

Massachusetts
Reviewed 13 January 2017

There is a really weird vibe about this hotel. I did not like the other customers who were staying here -- looks like a lot of "sexpats". Yuck. Construction next door is crazy, and the lack of an elevator when you are traveling with tons of luggage and children is ridiculous. Breakfast was good, and pool is nice. The room...

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Helpful?
Thank sophiesalibi
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear sophiesalibi. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. First of all, thank you for your compliments regarding our breakfast and our swimming pool. We apologize for any inconvience you had with the construction noise next to us. There is much construction in Sihanoukville these days, because the city...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
A 5-minute walk from Ochheuteal Beach, Grand Sihanouk Ville offers air-conditioned rooms with private bathrooms. Featuring an outdoor pool and a restaurant, it also provides free Wi-Fi throughout the hotel.The simply furnished rooms at Grand Sihanouk Ville come with a TV and mini-refrigerator. Some rooms also have a private balcony with outdoor seating.Staff at the 24-hour front desk can arrange car rental, ticketing services, and tour arrangements, where buses can pick you up at the hotel. Luggage storage and laundry services are available.Western and Asian dishes are served at the poolside restaurant and bar. Guests can also order room service.Grand Sihanouk Ville is a 5-minute tuk-tuk (trishaw) ride from the bus station. It is within 10 minutes’ walk from Golden Lion Traffic Circle, a famous nightlife area in Sihanoukville.Hope to see you soon! ... more   less 

Additional Information about Grand Sihanoukville Hotel

Address: 23 Tola Street | Ochheuteal Beach and Serendipity Beach, Sihanoukville 18000, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Price Range: ₹ 1,505 - ₹ 3,927 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Sihanoukville Hotel 3*
Number of rooms: 46
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Hotel Style:
#2 Best Value Hotel in Sihanoukville
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sihanoukville Hotel staff and other travellers.
12 questions
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Questions? Get answers from Grand Sihanoukville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 111 is directly next to the kitchen so be prepared to wake early to noisy staff talking and making mucus/saliva noises.”
 of 5 bubbles rodneyr299, 15 Mar 2017 | Read review
“Ask for the balcony top level on the end of the hall or corner.”
 of 5 bubbles bradj236, 23 Feb 2017 | Read review
“Room at the 1st floor”
 of 5 bubbles 281philippem, 19 Jan 2017 | Read review
“Don't choose the top floor if you don't like staircases”
 of 5 bubbles davidxkelly, 18 Jan 2017 | Read review
“Don't stay on the 4th floor -- no elevator!!!”
 of 5 bubbles sophiesalibi, 13 Jan 2017 | Read review
5 of 5