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Beach Road Hotel

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343 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Reviewed 2 weeks ago via mobile

We cut our trip to Koh Rong short so booked this last minute. The rooms were fine if not a little dark but clean. The restaurant was good and fairly cheap. The pool was great, the best part of the hotel although we only had the chance to use it in the early evening. The rooms are so close to...

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Helpful?
Thank Phil T
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Thank you for your review! Seems like you enjoyed our pool and central location- thank you! Also thank you for mentioning our restaurant, we have done lot of improvements to get our food tasty and affordable.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

The first 4 nights my room had a wall facing Utopia, an outdoor night club lots of methaphetamine coming into my room from the A/C unit outside...awoke 2 days with white ash & fatigue from inhaled Met.... besides being centrally located there is little reason to stay there.

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1Thank A TripAdvisor Member
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Hi, I am appreciate that you are writing here but may be you address your review next time appropriately - this one is clearly about Utopia, not about us. We cannot be held responsible about actions of our neighbors.

Phnom Penh, Cambodia
Reviewed 3 weeks ago via mobile

Having heard from a friend about the hotel but have no chance to review the TripAdvisor. The hotel is in good location and full of foreigners. Let me share you all the following: I have made a reservation via a friend at the agency, but when approaching the front desk on our arriva, he said there was no reservation. It...

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Helpful?
Thank Kosal S
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Thank you for your review! First of all let me apologize for a mishaps in reception about reservation. That was just misplaced paperwork and I am sorry about that. As you stated in your review that you are working in hotel also, then you should know that every hotel has it's own policy. Commonly most of hotels will not replace...

Darwin Australia
Reviewed 7 December 2016

Close to everything at Serendipity Beach. Restaurants all around, mini mart next door, lots of booking agencies, 2 minute walk to beach and pier if you are going to the islands. Rooms are clean and good size. Hot water, fridge, cable tele, air-con and fan. Hotel was quiet not for partying. We got poolside for $35 with no breakfast. It...

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Helpful?
Thank t0pend2
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Hi, I thank you for pointing out our good points and also our problematic areas. I am sorry that you felt as our staff is not friendly, we will take note of that and get some improvements going. Please advice that we have total 80 rooms and with that amount of customers we apologize if you felt neglected. Jim

Bournemouth, United Kingdom
Reviewed 7 December 2016 via mobile

The hotel and pool was nice and pretty clean. The western food however was really bad I would avoid the restaurant! Also when i did my laundry here the hotel lost some of my clothes, did not offer me any kind of apology for this.

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Helpful?
Thank bonnie s
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Hi Bonnie, I am truly sorry that you did not like our food. I understand that everybody has a different taste and different expectations. I wish you would pointed out your dislikes right at the table so we could address your needs properly. My sincere apologies. Wish you good and happy travels! Jim

Phnom Penh
Reviewed 30 October 2016

A favorite when going to Sihanoukville. Excellent location off the Golden Lion and close to the nightlife, a 5 min walk to the beach, and has a nice pool for the family. Staff are friendly and it is a relaxed and enjoyable place, save the pesty and annoying tuk tk drivers out in front. Enough nice restaurants a few steps...

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Helpful?
Thank AnthonyGPhnomPenh
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Thank you for your review! To see that our Hotel is your favorite to stay in Sihanoukville, nothing makes us more happier! It is our goal to achieve with every customer. Please come again soon! Jim

Reviewed 18 October 2016

the room was basic but for 30% discount paid up front is cheap enough. be prepared for 2 sets of rules, one for westerners and one for Cambodians who are allowed to be as noisy as and to go into the pool at any time wearing whatever they want.(they won't listen is the response from the front desk). the restaurant/bar...

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Thank Gary M
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Hi, thank you for your review! I have to assure you that we do not have two different sets of rules, just we are located in Cambodia and therefore we have to accept and understand their culture. In the end of September was one of the biggest holidays in Cambodia - Ancestors Day. We had hotel full off happy Cambodians...

Paris
Reviewed 12 October 2016 via mobile

Good food but services needs to improve much better than actual. We ate only in the restaurant, raining time with water leaking from the roof. The food is nice...delicious. Good locations in the heart of Serendipity Beach Road surroundings with shops, different restaurants and small hotels

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Helpful?
Thank OneW0rld007
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Thank you for your review. We are very pleased that you find our food delicious. I take your critique about service improvement very seriously. We are in a process of schooling our service workers and we hope to see improvement every day. Thank you again and wish you safe travels! Jim

Reviewed 11 October 2016

The staff here is great and it is a safe, pleasant place to spend time. I upgraded to a better room for just $6 more a night during low season. There were a few problems with the a/c but they fixed it and I stayed for 9 days. There is a safety box in the room and someone at the...

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Helpful?
Thank Jason R
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Jason R., thank you very much for a nice review! Our goal is to make every customer happy! We hope to see you back here very soon! Jim

Siem Reap, Cambodia
Reviewed 8 October 2016 via mobile

Well where do I start!! Through my experience staying at some hotels at the beach, some of them are quite dirty but I found that this hotel is very clean in the room and at the public area. I love the way the staff serve us, food is excellent and with reasonable price because some restaurants I tried outside are...

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Helpful?
Thank Bambu S
BeachRoad S, Public Relations Manager at Beach Road Hotel, responded to this review

Thank you! It is our great pleasure to make our guest happy! Hope to see you again soon! Jim

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Beach Road Hotel has 80 rooms, restaurant, bar, swimming pool. Just 250m from the Serendipity beach. Standard, family, luxury rooms - all include A/C, Cable TV, hot water, fridge, safety box & Wi-Fi. Good prices. Long term residents are welcome with special prices. Other facilities: cinema, travel agency, massage (opened in June), kebab, internet, real estate, clothes & moto rent, coffee shop. Buy all bus and boat trip tickets from us! ... more   less 

Additional Information about Beach Road Hotel

Address: Sangkat 4, Krong Preah, Sihanoukville, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Price Range: ₹ 1,160 - ₹ 2,592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Beach Road Hotel 3*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Beach Road Hotel staff and other travellers.
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Questions? Get answers from Beach Road Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like pool side but a cost a little more”
 of 5 bubbles t0pend2, 7 Dec 2016 | Read review
“Stay by the pool, it is worth it”
 of 5 bubbles AnthonyGPhnomPenh, 30 Oct 2016 | Read review
“you pay for what you get”
 of 5 bubbles garym317, 17 Oct 2016 | Read review
“Ask for room 116, away from pool, great view of entrance way.”
 of 5 bubbles V5613RPjasonr, 10 Oct 2016 | Read review
“They have a large range of room from $14 a night but that is a fan room only. Just be aware of what you are booking.”
 of 5 bubbles 642GaryS, 25 Sep 2016 | Read review
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