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Americas Best Value Inn & Suites - Royal Carriage

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Traveller (111)
Room & Suite (53)
Dining (2)
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Overview
  • Excellent30%
  • Very good36%
  • Average13%
  • Poor10%
  • Terrible11%
Travellers talk about
“the cottages”(11 reviews)
“one night”(19 reviews)
“breakfast room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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All reviewsthe cottagesone nightbreakfast roompaper towelsmain streetprivate parkinglong hot dayhistorical buildingshared bathhistoric atmospherelimited spacebed was very comfortableoatmealwinter monthsvisit yosemitemin drivesmall town
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1 - 5 of 193 reviews
Reviewed 1 week ago

The customer service is the worst that I have ever experienced in the US. We booked the priceline room that said room is assigned at the location. So, we thought we would request for the two double beds once we get there. We got there...More

Thank Shthb
Reviewed 1 week ago via mobile

We arrived around 8pm and the front desk was very helpful and quick to check us in. Parking was tight and not right next to our room, but not a problem in my smaller car(if I’d been in our truck we probably would have parked...More

Thank Holly P
Response from RoyalCarriage, Front Office Manager at Americas Best Value Inn & Suites - Royal CarriageResponded 1 week ago

Thank You for your review - we are glad that your stay was a comfortable one and we are looking forward to having you stay with us again

Reviewed 1 week ago

The cottage that we booked was very dirty. Everything in the cottage looked old and dirty. The bathrooms did not lock and was dirty with hair still in the shower. We even posted maid request and our room was never cleaned and was left hot...More

Thank Sneha V
Response from RoyalCarriage, Front Office Manager at Americas Best Value Inn & Suites - Royal CarriageResponded 1 week ago

first of all you booked a room with one bed and three people showed up - you did upgrade to the cottage - it was also given to you at a discounted rate as you already had booked a room here- there was no issue...More

Reviewed 2 weeks ago via mobile

It’s a great building with a lot of potential, but needs some much needed house keeping. The front desk is cluttered with papers and the hallways have not seen a vacuum in long time. First appearance guests want to see a clean place! That is...More

Thank 7amberg
Response from RoyalCarriage, Front Office Manager at Americas Best Value Inn & Suites - Royal CarriageResponded 2 weeks ago

Thank You for your review - we will look into improving the areas of work

Reviewed 3 weeks ago

Cottage 2 was poorly maintained including the exterior. The floors were filthy (sludge came up on the towel we used to clean up a small water spill). Dirt and smudges on woodwork and light switches in all rooms. The bathroom sink had deep black scratches/stains...More

Thank Sheryl R
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 84 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 84 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (111)
Room & Suite (53)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Jeff C
17 October 2017|
AnswerShow all 2 answers
Response from TR4ABill | Reviewed this property |
We stayed in the main building and yes, the room had it's own bathroom as well as cable TV. Nice comfortable room facing the street. We had a pleasant stay.
1
Vote
Jeff C
17 October 2017|
Answer
Response from AJ R |
Yes, there is cable in each room and speedy,secure WiFi.
0
Votes
Roxene H
10 May 2017|
Answer
Response from Richard-Martha | Reviewed this property |
The main hotel does not have ADA rooms. There are cottages behind the hotel but I don't know if they are ADA designed. Best would be to call them direct.888-347-2319
1
Vote
Room Tips
"Room are dirtiest I have ever seen"
Read review
"I would avoid the cottages; the upstairs hotel room might not be as bad."
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"Select a room away from the patio, the early morning children playing basketball was a bit much at 7:00AM"
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"cottages with kitchenettes nice, just do not expect a full stocked kitchen it's not a timeshare"
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