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Holiday Inn Express Hotel & Suites Jackson

93 reviews
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Traveller (4)
Room & Suite (5)
Dining (3)
Overview
  • Excellent45%
  • Very good36%
  • Average9%
  • Poor5%
  • Terrible5%
Travellers talk about
“front desk”(20 reviews)
“place to stay”(6 reviews)
“free breakfast”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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All reviewsfront deskplace to stayfree breakfastmini fridgewould definitely stay here againsized roomand flat screen tvbed was comfortablesmall towncoffee makerhiefixtures
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1 - 5 of 92 reviews
Reviewed 20 October 2017

We enjoyed our stay at the Holiday Inn express in Jackson. The check in was quick and friendly. The beds were comfy and the shower good. Its good choice to stay if you are in the area. Ask for a top floor room.

Thank Barry and Nicol... G
Hotel's Favourite
Reviewed 19 October 2017

Stayed here a couple days while evacuated from the fires in Sonoma. Nice modern motel very convenient to Sutter's Creek and Plymouth winery areas. They had one of the best breakfasts I have seen in a motel as well.

Thank kelsonhoff2
Reviewed 27 September 2017

Traveled for business, horrible attempt at a fitness center, broken machines with no weights (e-mailed management about this with no response or change). WiFi not reliable. I love HIE but I won't stay here again.More

Thank Matthew L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded 12 October 2017

Hi Matthew L, Thank you for your candid review and for staying with us. I’m very sorry to hear we fell short of your expectations on most aspects of your stay. I would like to address this with you further and have sent you a...More

Reviewed 18 July 2017

Attempted to call ahead reference previous reservations and hung up on three times. Upon arrival, reservation were incorrect. Made and paid for two queens and was given a king in a disabled room. Attempted to use pool which was full of debris. Upon check out...More

1  Thank Earle L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded 2 August 2017

Hi Earle L, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide friendly accommodations and impeccable services. It is truly...More

Reviewed 22 June 2017 via mobile

A clean hotel with comfortable rooms. The beds were comfortable and clean. The front desk young lady was very helpful and kind. We were just passing through but would stay here again if in this area. The breakfast was normal for the chain hotels.

Thank GoVols1981
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$ 127 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 127 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (5)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (13)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Stay away from the laundry area!"
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"Does not make much difference; maybe the backside is a bit more quiet. This due to the parking lot at the..."
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"Second floor rooms are quiet."
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"The best room would be in another hotel."
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