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I have been doing a lot of traveling and this hotel was great! The staff was always happy to answer questions, solves problems (and there were a few, no big deal) and make our stay more comfortable. It was easy to find using Google maps...More
I went to Candlewood with my wife for two weeks for a study proposal. Price is good, but I didn't see, clearly, in any place at the site, that the housekeeping would come once a week. Impossible to keep clean if there is a kitchen...More
Thank Felipe G
Response from IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine SpectrumResponded 4 August 2015
Dear Felipe G.
Thank you very much for sharing your experience from your recent stay with us. We are glad to know that you appreciated the service provided by some of our staff. However, please accept our sincere apology if you had some issues with...More
This place is so hard to find, just like others have stated. Wasted 20 minutes circling around. Just know it's near Hoag Hospital. Room was dirty (hairs) dated, and musty. Most CS smell amazing as soon as you walk in. Would never stay here again....More
Response from IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine SpectrumResponded 31 July 2015
Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guest. It sounds like you were let down by the level of room cleanliness, unpleasant smelt of smoke,...More
We spent 3 nights here while on business. The mattress was not the best and the A/C had some problems but after we notified the front desk, they sent someone in to fix it promptly. It would have been nice to have a restaurant close...More
1 Thank Vickey G
Response from IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine SpectrumResponded 3 April 2015
Dear Vickey G,
Thank you very much for taking the time to share your comments online. I appreciate and wish to thank you for the kind words for the staff. I am also happy that you have noticed the cleanliness of the room. Meanwhile, I...More
Great location and value if you are visiting Hoag or Kaiser hospitals. Ample lighted parking. Staff very friendly and acknowledged IHG Club status. Room was clean well appointed, with good WiFi and plenty of desk space. Would stay here again.