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Quality Inn & Suites

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139 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Assen, The Netherlands
Reviewed 1 week ago

The pros and cons balance out to an average rating for me. I found the bed to be comfortable, and the shower likewise; so to me the two most important ingredients for just an overnight stay worked out well. However, even though the air conditioning unit made disturbing noise and was not really needed given the night-time temperature, the alternative...

Thank Rene V
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you Rene V, we very much appreciate your balanced review. The feedback we receive from all of our guests is important so that we can improve where needed. We hope you will visit us again your next time in the area.

Robbins, North Carolina, United States
Reviewed 18 January 2017

Front desk was very helpful and friendly. Everything was clean, it was quiet, they have a laundry which was helpful. It is near the casino if you want to visit. Breakfast was adequate. good business center and free wi-fi.

Thank Sam P
About Hotel's Favourite Review
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you Sam P for the 5/5 score ! We appreciate you taking time away from your busy schedule to post a review. We look forward to you visiting again.

Los Angeles, California
Reviewed 2 weeks ago via mobile

So far my stay here was wayyy better than I had imagined. I figured since the price was soo good It would be a dinky ol hotel. But it was actually very nice and super tidy and clean. The whole staff was very friendly as well! I called and asked the front desk for extra soap and shampoo and within...

Thank escarl12
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you Escarl12 ! Our Team works hard to make your stay enjoyable. We sincerely appreciate you noticing our efforts and very much look forward to your next visit. Thank you !

Reviewed 3 weeks ago

The hotel was nice enough and very close to the casinos. They are dog friendly, but have no place to walk them. The pool area was nice, as it was walled off from seeing that you were just sitting on a parking lot. My main complaint was the room was not clean. Housekeeping just left our room and I spilled...

Thank aspen24
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you Aspen24 for your feedback, I have passed your comments along to our department heads to help improve the quality of our service. Please accept our apologies for failing to exceed your expectations. We hope you will give us another opportunity to provide you with the excellent you deserve.

Yuma, Arizona
Reviewed 3 weeks ago via mobile

It's handy to shopping, Casinos and the highway. For the most part it's clean and the staff are good, but not overly courteous. Some areas of the hotel are getting very tired and need an upgrade. But it's a room and convenient.

Thank jack L
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thanks Jack L for choosing to stay at our location during your visit to the area. We appreciate your feedback.

Reviewed 19 March 2017 via mobile

I stayed here for a conference in Palm Springs. I work for the State and should have been billed at the rate they contracted for, however, I was charged $40/night more than any of the other State employees staying there. Of course, the manager was nowhere around and the desk clerk would not budge on the charge. So now I...

Thank Elizabeth D
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear Elizabeth, I'm very sorry you feel this way. It appears as if we failed to exceed any of your expectations and I reiterate my apologies on behalf of our entire staff for doing so. Upon researching your booking it appears as if your agency used a Third party to make the reservation rather than booking it directly at the...

Camano Island, Washington
Reviewed 13 March 2017

The room was clean a bit dated. The lobby looked new, the rooms and elevator were old. The elevator smelled of mold. The freeway noise was crazy! You need earplugs. Our key cards only worked for a day at a time. AND.... when I went to the check-in desk to get a new key they never asked me for identification,...

Thank a jeffrey z
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear Jeffrey Z, Were are sorry to hear about your experience. I have forwarded to your comments to the respective team leaders to have this addressed immediately. Please accept our most sincere apologies. Our staff will work hard to make sure these issue do not reoccur. Thank you for you feedback, your comments are always appreciated and help us improve...

Reviewed 11 March 2017 via mobile

Room was very spacious, clean and comfortable bed. The bathroom was very nice and large. This hotel is located on I- 10, so the traffic noise was very disturbing and most every night throughout the week, work crews stayed there and we were awakened in the mornings to diesel trucks at 5 or 5:30 am. Not an ideal place to...

Thank plastergp
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear Plastergp, I'm glad you enjoyed the spaciousness of our rooms and that your expectations were met in cleanliness and comfort. I am sorry to hear about your experience with the noise lever. For your convenience you may request a room facing away from the freeway on your next visit to the hotel. It is always best to ask this...

Spring Valley, California
Reviewed 20 February 2017 via mobile

We spent a rainy weekend at this Quality Inn just down the street from the Fantasy Springs Casino. We shared a double queen room and the room was clean and adequate. There floor was wood in the room and tile in the bath which helped with the cleanliness. The bathroom was of a good size with a combination tub/shower with...

Thank Joe G
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear Joe G, Thank you very much for taking the time to post your review. We appreciate feedback such as yours that is detailed in a way that tells us about your experience. We are terribly sorry for the inconvenience during breakfast and the leaks discovered in your bathroom towards the end of your stay. I have passed on your...

Winnipeg, Manitoba, Canada
Reviewed 12 February 2017

This is a very nice hotel. Large room, and especially a very large bathroom, shower room area. Clean and well maintained. Friendly and helpful staff. Breakfast was quite adequate. Good location - convenient to I-10. Some might find the highway noise a bit intrusive but we weren't bothered by it.

Thank Robwil71
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thank you Robwil71 for taking the time to let us know about your experience and for "Highly recommending" us. Our staff pulls together as a team every day to make sure that you are satisfied with out service and your comments encourage us to continue with our efforts. Thank you!

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
located adjacent to the Fantasy Springs Casino and 1.5 mi to Terra Lago Golf Course. This Coachella Valley Hotel is minutes away from Palm Springs, Palm Desert, Joshua Tree National Park, Desert Hot Springs, Shopping Outlets. ... more   less 

Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92203-3402 (Formerly Clarion Inn)
Region: United States > California > California Desert > Indio
Price Range: ₹ 5,171 - ₹ 16,871 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Sierra Vista, Arizona

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closest to the freeway may be noisier.”
Robwil71, 12 Feb 2017 | Read review
“Stay across from reservation desk area. Might be less seedy”
skiw, 2 Jan 2017 | Read review
“Away from freeway and make sure not smelly.”
deborahjodean, 18 Dec 2016 | Read review
“Very noisy - try not to stay on the side facing I-10!”
donfanone, 26 Nov 2016 | Read review
“Stay someplace else if your budget allows”
anassau, 7 Oct 2016 | Read review
5 of 5