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Miramonte Indian Wells Resort & Spa

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Miramonte Indian Wells Resort & Spa
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Miramonte Indian Wells Resort & Spa
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Showing 1,406: English reviews
Reviewed 1 week ago

We recently stayed at the Miramonte Indian Wells Resort & Spa for a wedding. While the grounds are beautiful, the rooms are not worth the money. The nightly charge for a room on Friday and Saturday night was approximately $298.00. The air conditioning in the room did not work. We were given 1 towel and 1 wash cloth. The toilet...

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Helpful?
1Thank Andrew G
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Andrew, Thank you for your review. We were disappointed to hear your stay was not up to par. We have shared your review with our housekeeping and engineering teams ti address immediately. Thank you again for your feedback. We appreciate it as well as your business. Sincerely, Mark Jeffrey General Manager

Reviewed 1 week ago

Staff Interaction (service/attitude/etc) + Heating/Cooling Systems The air conditioner was not working upon arrival. (Only worked as a fan. No cold air) Tried to call front desk multiple times (6+) with no answer or a message machine picking up. Finally a female answered and said the phone was not charged. She said she will get someone up to fix the...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Paul K
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Paul, Thank you for taking the time to review your recent stay with us. We regret your time with us did not go well. I would love the opportunity to speak with you about your stay. Please reach out directly at mark.jeffrey@hilton.com. I look forward to connecting with you soon. Sincerely, Mark Jeffrey General Manager

San Francisco
Reviewed 1 week ago

Overall, our stay at Miramonte was fine but there were some things that were really off for a 4 star resort. Let's start with the positives. The view of the mountains, the fire pits and the pools were lovely. That said, one hot tub was lukewarm. My massage with Freddy was amazing and the spa was nice though I would...

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Helpful?
1Thank BridgeSF
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Alice, Thank you for taking the time to review your recent stay. We are glad you enjoyed the beautiful grounds and your treatment at the Well Spa with Freddy. We regret you experienced issues with housekeeping and the front desk. We have shared your review with our executive team for review. Thank you again for your feedback. Sincerely, Mark Jeffrey...

Ann Arbor, Michigan, United States
Reviewed 1 week ago

A tale of two experiences. First the outside. Beautiful grounds. Colorful flower beds. Cozy fire pits. Verdant greenery. A largish pool and hot tub, well situated. Bravo to the groundskeepers. Now for the inside. And here, I’m afraid, is a profoundly different story. Both nights we stayed at the Miramonte our room was not cleaned until we called to complain....

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Helpful?
Thank Alice M
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Alice, Thank you for taking the time to review your recent stay. We are glad you enjoyed the beautiful grounds, but were disappointed to read that you experienced issues with the rest of your stay/ We have shared your review with our housekeeping and front office management. Thank you again for your review. Sincerely, Mark Jeffrey General Manager

Rancho Santa Margarita, California
Reviewed 1 week ago

I think "dirty" and "run-down" would be the best way to describe. The main building was nice and clean. The building where our room was located was really dirty and poorly cared for. No towels in our room except a used one when we got there. Our bathtub floor was peeling off. Dirty room service trays and laundry sat outside...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Michael F
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Michael, Thank you for reviewing your stay. We have shared all your feedback with our executive team and will be having engineering examine the tub in your room. Thank you again for your review. We appreciate your opinion as well as your business. Sincerely, Mark Jeffrey General Manager

Kansas City, Missouri
Reviewed 2 weeks ago

There was not anything horribly wrong with this hotel, but there was nothing acceptable either. The hallway to our room was dingy, the room was dirty as was the shower. Our first night the air conditioning did not work and it was a hot night. The workout facility was out of towels, with only one treadmill working, and one elliptical...

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Helpful?
Thank cobaltdesign
Los Angeles, California
Reviewed 3 weeks ago via mobile

The staff, accommodations, ball room for private events and the pool area were plush and wonderful. I highly recommend for a bar mitzvah, Quinceañera or corporate events as this resort can accommodate parking, numerous guests and has a fantastic chef. Highly recommend this delightful resort!

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Helpful?
Thank Mark B
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

ThisIsYourMother, Thank you for your five star review. We are thrilled you enjoyed your stay with us for your special event. We look forward to seeing you again soon! Sincerely, Mark Jeffrey General Manager

Reviewed 3 weeks ago via mobile

I stayed here for the first time in 2008 and loved it. It was just okay this time around but perhaps we picked an off weekend. The rooms are fine, they do have nest products which are great. Most of the staff were friendly but we had one very rude woman in room service. Thankfully the manager stepped in and...

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Helpful?
1Thank Mylah10
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Mylah, Thank you for your sharing your review. We are glad you chose to return for another stay. We appreciate your feedback on the noise level and room service staff. Thank you again for your review. Sincerely, Mark Jeffrey General Manager

Waimea, Hawaii
Reviewed 3 weeks ago

This is my third visit to the Mira Monte. Love the feel of the grounds. Old style, very comfortable. Fruit trees all atround. Some spots need some "lifts" but it does not effect our stay. Walked to the Hilton across the street, lovely property, but we love the "family" feel to the Mira Monte. Rose gardens every where...just lovely!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank 808Snickers
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Dear 808Snickers, Thank you for your review. We are so glad to have welcomed you back for your third stay. We will be doing some exciting renovations this summer, so we look forward to welcoming you back again to experience the all new Miramonte. Thank you again for your review. Sincerely, Mark Jeffrey General Manager

Kelowna, Canada
Reviewed 3 weeks ago

A beautiful hotel and very good value for the money. The room was huge, and tastefully decorated. The grounds are beautiful and compact unlike some of the more sprawling Coachella Valley properties. The pools looked very clean and well-appointed. Overall, highly recommended.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank 921adriennen
Mark J, General Manager at Miramonte Indian Wells Resort & Spa, responded to this review

Dear 921adriennen, Thank you for your five star review. We are thrilled you enjoyed your spacious room and the beautiful grounds. Thank you again for your review. Sincerely, Mark Jeffrey General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in Indian Wells, 15 miles from Palm Springs, the Miramonte Resort & Spa features relaxing dining options, a world-class day spa and nearby championship golf courses. The resort also features three swimming pools, a fitness center and a host of convenient amenities to put you at ease. The hotel joined the Curio Collection by Hilton in December 2016 and participates in the Hilton HHonors program. ... more   less 

Additional Information about Miramonte Indian Wells Resort & Spa

Address: 45000 Indian Wells Ln, Indian Wells, CA 92210-8790
Region: United States > California > California Desert > Indian Wells
Price Range: ₹ 12,366 - ₹ 46,441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Miramonte Indian Wells Resort & Spa 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Miramonte Resort And Spa
Miramonte Hotel Indian Wells
Miramonte Resort Indian Wells
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Questions & Answers

Here's what travellers have asked, with answers from Miramonte Indian Wells Resort & Spa staff and other travellers.
11 questions
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8 months ago
Englewood, New Jersey
1 month ago
Englewood, New Jersey
1 month ago
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Questions? Get answers from Miramonte Indian Wells Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no idea, but don't use room 606”
 of 5 bubbles jkerkvoord, 14 Feb 2017 | Read review
“Make sure that if you get a room with a view of the mountains, to get a second floor room.”
 of 5 bubbles CaroleR300, 9 Jan 2017 | Read review
“The 1400 building is in the rear and relatively quiet but a bit of a walk to the main building for breakfast.”
 of 5 bubbles Nyqwil, 7 Jan 2017 | Read review
“Choose a lower floor room”
 of 5 bubbles dfotinich, 29 Nov 2016 | Read review
“There are no elevators so if you have trouble walking two flights of steps, I recommend asking for a room on the first floor.”
 of 5 bubbles Z1842SRkatieh, 21 Nov 2016 | Read review
5 of 5