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Renaissance Indian Wells Resort & Spa

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Renaissance Indian Wells Resort & Spa
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1,152 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Indian Wells Resort & Spa
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Showing 1,124: English reviews
Sunnyvale, California
Reviewed 11 April 2013

I recently stayed at the Renaissance Esmeralda in March 2013 for a weekend "staycation" to tide me over until my next big real long-distance vacation. I got a terrific deal on Priceline and feel that in the end it was a decent place to stay but not quite perfect. I would be happy to stay here again if I get...

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Helpful?
1Thank coolcaesar
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

It sounds like you are quite a historian! We enjoyed your comments and are honored that you selected our resort for your staycation. Thank you for bringing a number of items to our attention and we will review with our maintenance team. Please consider us again for a getaway in your own backyard. We love having our neighbors stay with...

san francisco, ca
Reviewed 8 April 2013

Stayed for 3 nights in March during the big tennis tournament. The rooms were very modern, with a comfortable bed/pillow combination and chaise lounge nice for relaxing. Lots of channels on the TV in the room, including the Tennis Channel. The bathrooms were large and updated and water pressure was good. The public areas were lovely, especially the terrace facing...

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Helpful?
Thank nikisma
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your lovely comments about our guest rooms, public areas and sushi bar! We are very sorry your room did not get cleaned the one day and appreciate you bringing your housekeeping concerns to our attention. Please know that we we will address with our team members at once. We hope very much to have the opportunity of...

Los Gatos, California
Reviewed 8 April 2013

I've stayed at the Esmeralda twice now for business events. One thing I noticed about the hotel is its courteous staff and facilities. Located next to the Indian Wells golf course it is an ideal location for visiting the Palm Springs area with family as the pool facilities are very nice and there are an abundance of restaurants and shopping...

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Thank almasst
Montreal
Reviewed 8 April 2013

Just entering the property gives you a feeling of resort status. Enjoyed the quality of the room and public areas. Although it was spring break and pool was invaded by hundreds of children we still enjoyed our stay. Special shout out to Lydia at front desk for accomodating us with a great room. Will be back!

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Thank Eric P
Laguna Niguel, California
Reviewed 7 April 2013

We just got home from a couples weekend and was really excited to finally get to stay at the Renaissance. We had accidentally tried to check in years ago only to be disappointed that we were actually reserved across the roundabout at the Hyatt. Wow things have changed. Found the property to be very dirty with trash everywhere. Like prior...

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2Thank TallStef
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your positive feedback regarding our team and customer service, however, we are very sorry to hear about your overall experience with us. Spring Break is a very busy time but this should in no way affect our product and we are reviewing these issues with our team. Additionally, your safety and security is our top priority and...

Los Angeles, CA
Reviewed 7 April 2013

My family went for a long weekend getaway and expected a lot more for the cost of the rooms and amenities. Some pros - The grounds are lovely, and there are 2 pools which are perfect for kids. My 1st grader absolutely loved the 3 foot pool and was able to swim in it without ever worrying about a deep...

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Thank RedondoMama
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you very much for your comments about our staff, grounds, pool experience and our comfy beds. We are so pleased that your child enjoyed our junior pool and sandy beach. With regards to our lounge chair availability and cleanliness comments, your feedback is critical to our success and we assure you that they are being addressed. We apologize that...

Chagrin Falls Ohio
Reviewed 7 April 2013

Renaissance Esmeralda Resort & Spa delivers in every aspect of customer service. The minute you enter the driveway the lush landscaping, colorful flowers and perfectly cut lawn is the first indication that you are probably going to we treated well. My first interaction was with the valet/bell staff at the front door. When they saw my golf clubs they quickly...

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Thank FlyFishing4Fun
Chesterland, Ohio
Reviewed 7 April 2013

I arrived at night but it was beautiful just the same. By early morning I walked the grounds and they were so calming, so colorful! The pools, the mountain views were spectacular as was my early morning swim! The rooms were perfect for me - as Ian not fussy about huge rooms. I had a nice balcony and because of...

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Thank princess_software
Bellingham, Washington
Reviewed 6 April 2013

My wife and I stayed at Renaissance Esmeralda Resort & Spa for 4 nights. We made our reservation as a name your price on priceline at a screaming good deal and when we arrived were offered a king suite for a small upgrade in price per night. We were both very happy and impressed with the room and the hotel...

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Thank HamTravelGuy
Reviewed 6 April 2013

We've been coming here for over 10 years starting when my son was 7. He's now 17 and he still loves coming here. Very family friendly. The pool is fantastic and not over 4' you can bring your own floaties and balls. Great bloody Mary's at the pool bar too. Everything centers around the pool and it doesn't disappoint. Good...

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Thank Fran S
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

We so appreciate your comments and loyalty! We love seeing you year after year and helping to build special family memories. Cheers to you all and we will share your great suggestion with the team!

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: ₹ 13,614 - ₹ 41,754 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
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Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
19 questions
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Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you HAVE to have the pool view, the value is better on a golf course facing room.”
 of 5 bubbles SoCalWine-0, 28 Mar 2017 | Read review
“Check the cleanliness of your room before settling in.”
 of 5 bubbles COREYB838, 25 Mar 2017 | Read review
“Away from the louder lobby.”
 of 5 bubbles Pijeta10, 16 Mar 2017 | Read review
“We were in room 7042, a corner room on top floor. Lovely, quiet, tho close the west window light blocking curtains to keep the room cool.”
 of 5 bubbles P8960LWjulieb, 14 Mar 2017 | Read review
“The pool view room with balcony was nice”
 of 5 bubbles craigv171, 13 Mar 2017 | Read review
5 of 5