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Renaissance Indian Wells Resort & Spa

Renaissance HotelsUS$ 189*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Indian Wells Resort & Spa
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1,175 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
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Los Angeles, United States
Reviewed 3 days ago NEW

The property is one of the best in the desert. The pool and staff outside is exceptional. The style of the property is getting dated. The Coffee shop is too small. the restaurants need to be open more than the limited hours of operation.

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Helpful?
Thank buddyg224
Reviewed 5 days ago NEWvia mobile

Very nice resort, with everything you need to have a good family time. The staff is very friendly and helpful, the room was clean, comfortable, and very good Maintenance, The pool is enormous and well taken care of, definitely will come back soon.

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Helpful?
Thank Jorge L
long beach new york
Reviewed 1 week ago

I traveled to this hotel wife my wife for a wedding and overall the hotel is nice. The pool area was very nice and the waitresses and pool attendants were excellent. The hotel facility, including our room, was generally clean and in good shape. I did, however notice cobwebs and daddy long legs in the above light in the hallway...

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Helpful?
Thank longbeack
RenaissanceIW, Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you very much for your review of our property. We really appreciate your detailed feedback regarding your stay. We certainly apologize for the areas in which we fell short and will share your comments with our team to make corrections moving forward. Thanks again!

Los Angeles, California
Reviewed 1 week ago

I give the hotel a 4.8 rating, almost 5. But my husband and I are seniors and we were given a page on proper etiquette when visiting certain areas. That was insulting. The grounds were beautiful, and well manicured, and we even enjoyed an outdoor jazz concert and fireworks. Yet the pool and jacuzzi areas were inundated with screaming Happy...

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Helpful?
Thank pixleyhouse
Palm Springs, California
Reviewed 1 week ago via mobile

We live locally, but wanted to do a little staycation for Mother's Day and my sons 5th birthday. It was a last minute decision, and boy did we score with the Renaissance. We did a different local resort for my son's birthday last year, they had a water slide and a lazy river, it was fun for him but a...

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Helpful?
Thank loveps
Saint Louis, Missouri
Reviewed 2 weeks ago

I was planning a two day hike in Joshua Tree National Park and I wanted to stay in a hotel instead of camp, and boy did I hit the jackpot with this Renaissance. When checking in I asked for a quiet room and the front desk person, Cassie, more than delivered on my request! I had a gorgeous room with...

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Helpful?
Thank Emmy105
Rancho Mirage, California
Reviewed 3 weeks ago via mobile

Went with some business partners to SPC , what a joke. More like a bunch of zoo animals for staff. The hostess were not dressed professional and the wait staff all looked like they worked at a fast food joint. Bar drinks were poor the pizza tasted like cardboard .

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Helpful?
1Thank Bellasapphire68
RenaissanceIW, Manager at Renaissance Indian Wells Resort & Spa, responded to this review

We apologize for the experience you described in your review of our restaurant. We appreciate the feedback and will share with our food and beverage leaders to look for opportunities to improve the quality of our product and service.

Honolulu, Hawaii
Reviewed 4 weeks ago

We wanted a suite with accessible needs to allow him to sleep and me to work without being in same room. No suite options offered. Took room 4002. Hotels really need to have someone in a wheel chair use a room and see how "accessible" it really is. Entry and bathrooms have marble tiles that are difficult to go over...

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Helpful?
Thank HNLDiner
ND
Reviewed 18 April 2017

This is one of the nicest properties I have stayed at. The tv's are huge, the pool was great. So many people leave the pool and leave their towels on the chairs so it's hard to find a place to sit. The pool drinks are expensive. Beautiful property.

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Helpful?
Thank Kohl0002
Chatham, New Jersey
Reviewed 18 April 2017 via mobile

This hotel is not good for adults. Thousands of small children. No problem with children, but there is no reserved pool or chairs for adults. Only one restaurant. Would not recommend if adult only trip. Probably good for trip with young children.

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Helpful?
1Thank MPitonyak
RenaissanceIW, Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for taking the time to provide a review of your recent stay. We are certainly a very family friendly resort on weekends, holidays and during spring break. We certainly do cater to couples at all times, however the best times to visit would be mid-week and during the fall & winter weekends. We hope you're able to return...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: ₹ 11,678 - ₹ 28,870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
20 questions
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See all questions (20)

Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay near the pool elevator. It the most convenient for the pool and to access the car.”
buddyg224, 24 May 2017 | Read review
“If you would like quiet, maybe do not request a pool view. Perhaps a golf coarse view. rooms on the Southside are much quieter.”
pixleyhouse, 16 May 2017 | Read review
“know your room needs--grip bar needs? Ease of shower entry? Access and exit room easily? Chair access at sink? Ease of getting on bed?”
HNLDiner, 26 Apr 2017 | Read review
“higher the better”
ggak, 11 Apr 2017 | Read review
“Do not get room facing the pool if you want quiet”
ChrisMac17, 10 Apr 2017 | Read review
5 of 5
Renaissance Hotels
US$ 189* /night
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Booking.comUS$ 189
PricelineUS$ 189
Hotwire.comUS$ 189
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Prices are for 1 room, 2 adults
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