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Hampton Inn & Suites Highland

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Traveller (19)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent51%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (587)
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288
155
58
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40
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All reviewssan manuel casinobig bearcomplimentary breakfastsan bernardinofree slot playnice hotela great stayfree shuttleshuttle servicenon smokingclean roomswould definitely stay here againyogurtwalmartfreewayaccommodationsredlands
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71 - 75 of 580 reviews
Reviewed 22 April 2017

The hotel was extremely clean with friendly staff. I also felt very safe with the security downstairs at all times. I would definitely recommend this hotel to my friends and family. I also loved having the convenience of the shuttle to San Manuel casino every...More

Review collected in partnership with Hampton
Thank 34juliets
Response from NadiaT155, Manager at Hampton Inn & Suites HighlandResponded 28 April 2017

Dear guest, Thank you for taking the time to write a survey, your comments are very important to us. This said, we certainly have enjoyed serving you during your stay. Making you happy, always makes us happy. See you soon! Bets regards

Reviewed 12 April 2017

SORRY, BUT THIS HOTEL IS OVERPRICED AND NOT MAINTAINED. Sticky floor near desk, linens not clean and had a hole, fire alarm went off between 4-5am and no one at the front desk to answer phone and let me know if true emergency or not....More

Review collected in partnership with Hampton
Thank 4444Deanna
Response from NadiaT155, Manager at Hampton Inn & Suites HighlandResponded 13 April 2017

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. I do regret that we missed the opportunity to satisfy you during your recent visit to our property. Please rest assured that all the issues you have mentioned...More

Reviewed 7 April 2017

I often stay at this hotel due to it being convenient for work and a comfortable nights rest. During my stay (at least 3 different occasions) I was awakened by a loud fire alarm going off ,for at least 20 minutes. This is a loud...More

Review collected in partnership with Hampton
Thank meesh2017
Response from NadiaT155, Manager at Hampton Inn & Suites HighlandResponded 12 April 2017

Dear guest, Thank you for giving us the opportunity to serve you, it is indeed our pleasure. Making you happy certainly makes us happy. I would like to take this opportunity to apologize to you for the inconvenience you have encountered due to the alarm...More

Reviewed 31 March 2017 via mobile

I had never stayed in a Hampton Inn before and I have to admit, I didn't have high expectations based on how I perceive the brand. Boy, was I wowed! The experience was so stellar that I have converted from being a Marriott advocate to...More

Thank Kimberlee007
Response from NadiaT155, Manager at Hampton Inn & Suites HighlandResponded 7 April 2017

Dear guest, Thank you for taking the time to write a review, we certainly appreciate your comments. Having said that, we are delighted you have enjoyed your stay with us and we thank you for having given us the opportunity to serve you. Please come...More

Reviewed 28 March 2017

Rooms were full and no double beds. They still made sure we had plenty oxtea pillows and blankets. For a breakfast it was quite good with great staff and very friendly service. All in all clean room but tv did not work unless we used...More

Review collected in partnership with Hampton
Thank chriswV5819DR
Response from NadiaT155, Manager at Hampton Inn & Suites HighlandResponded 30 March 2017

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. This said, many thanks for having given us the opportunity to serve you and we will definitely look forward to another chance to serve you even better in...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Concierge
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (13)
Dining (3)
Questions & Answers
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dkwill
22 December 2016|
AnswerShow all 3 answers
Response from NadiaT155 | Property representative |
We are not pet friendly, unless it is a service animal.
0
Votes
Linda L
7 October 2014|
AnswerShow all 3 answers
Response from Howard T | Property representative |
I am not sure how you go about that. I think that is a question for TripAdvisor themselves. Sorry I couldn't be more help.
0
Votes
Room Tips
"Find a different hotel!!"
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"Odd numbered rooms face the highway."
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"Top floor looking east or west."
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"Book as early as possible. Hotel was fully bookedd for this time of year."
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