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Hampton Inn & Suites Highland

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Hampton Inn & Suites Highland
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520 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Carlsbad, California
Reviewed 3 days ago NEW

Had a comfortable stay and would recommend this hotel. Bathroom was clean (no hairs on floor or in bathtub!!!)which is a priority to me. Beds could have a bit more comfortable, but were not the worst I have experienced. Staff was helpful and courteous. Breakfast was what you would expect at this price point, but acceptable.

Review collected in partnership with Hampton
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Helpful?
Thank cynthiaw212
Danville, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I had never stayed in a Hampton Inn before and I have to admit, I didn't have high expectations based on how I perceive the brand. Boy, was I wowed! The experience was so stellar that I have converted from being a Marriott advocate to having Hampton Inn be my first choice. I travel a lot - for pleasure and...

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Helpful?
Thank Kimberlee007
About Hotel's Favourite Review
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, we certainly appreciate your comments. Having said that, we are delighted you have enjoyed your stay with us and we thank you for having given us the opportunity to serve you. Please come back and visit soon. Best regards

glendale, United States
Reviewed 3 days ago NEW

best hotel , best experience I will suggest this hotel to any ages, love the breakfast, warm and plenty of variety food. My family really loved it and we will go again next week to stay in Hampton in another city.

Review collected in partnership with Hampton
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Helpful?
Thank 311gillag
West Sacramento, California
Reviewed 4 days ago NEW

Very nice comfortable stay. Breakfast was really good and available until 10 am. Breakfast staff warned us when they were about to close in case we wanted to grab some more food. Many of our family members stayed here also and it was great to see them in the breakfast lounge area in the ams. They are dog friendly and...

Review collected in partnership with Hampton
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Helpful?
Thank valeriemP2943BG
La Crescenta
Reviewed 6 days ago NEW

The hotel was extremely clean with friendly staff. I also felt very safe with the security downstairs at all times. I would definitely recommend this hotel to my friends and family. I also loved having the convenience of the shuttle to San Manuel casino every hour and half.

Review collected in partnership with Hampton
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Helpful?
Thank 34juliets
San Ramon, California
Reviewed 2 weeks ago

SORRY, BUT THIS HOTEL IS OVERPRICED AND NOT MAINTAINED. Sticky floor near desk, linens not clean and had a hole, fire alarm went off between 4-5am and no one at the front desk to answer phone and let me know if true emergency or not. No coffee maker!! It was in the room BUT did not work!! Broken plastic piece.......

Review collected in partnership with Hampton
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Helpful?
Thank 4444Deanna
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. I do regret that we missed the opportunity to satisfy you during your recent visit to our property. Please rest assured that all the issues you have mentioned will be investigated thoroughly and preventive measures will be taken. This said, I would like...

Hesperia, California
Reviewed 2 weeks ago

I often stay at this hotel due to it being convenient for work and a comfortable nights rest. During my stay (at least 3 different occasions) I was awakened by a loud fire alarm going off ,for at least 20 minutes. This is a loud annoying noise that will surely break your sleep! I continue to stay because the property...

Review collected in partnership with Hampton
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Thank meesh2017
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for giving us the opportunity to serve you, it is indeed our pleasure. Making you happy certainly makes us happy. I would like to take this opportunity to apologize to you for the inconvenience you have encountered due to the alarm sound. Every effort is always made to make our guests comfortable, however there are some...

Herriman, Utah
Reviewed 4 weeks ago

Rooms were full and no double beds. They still made sure we had plenty oxtea pillows and blankets. For a breakfast it was quite good with great staff and very friendly service. All in all clean room but tv did not work unless we used hdmi.

Review collected in partnership with Hampton
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Helpful?
Thank chriswV5819DR
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. This said, many thanks for having given us the opportunity to serve you and we will definitely look forward to another chance to serve you even better in the near future. Best regards

San Diego
Reviewed 4 weeks ago

Let's be honest, the vast majority of the hotels in and around San Bernardino are not of the highest quality. This one stands out not only for the quality of its design, room size and prices, but also for the helpfulness and friendliness of staff. The higher floors have great views of the mountains and the surrounding restaurants and shops...

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Helpful?
Thank SDTripster
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, It was a pleasure having you at our property and we do thank you for having given us the opportunity to serve you. Indeed we are expecting a full renovation very soon. We are excited we will offer our dear guests state of the art rooms and facilities that they will enjoy. This said, we will look forward...

Reviewed 4 weeks ago via mobile

This place is amazing ..the staff is wonderful nice and friendly..the breakfast is great n the coffee all night long is a must for a casino gurl like me lol....everyone is so ready to help n always has a smile ..they go above and beyond with kindness..I will always make this hotel my home 💖

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Helpful?
Thank Casinogurl
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We are delighted you have enjoyed your stay at our property. Making you happy, makes us happy! We will look forward to another opportunity to be of service to you. Please come back soon. Thank you

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Region: United States > California > Highland
Price Range: ₹ 7,175 - ₹ 11,700 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Highland staff and other travellers.
2 questions
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texas
4 months ago
Skyforest, Ca

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Questions? Get answers from Hampton Inn & Suites Highland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor looking east or west.”
SDTripster, 27 Mar 2017 | Read review
“Book as early as possible. Hotel was fully bookedd for this time of year.”
dpramirez2016, 26 Dec 2016 | Read review
“My room was on the 4th floor, very quiet.”
BartonRix, 7 Dec 2016 | Read review
“Get a room facing front of hotel, back side overlooks freeway”
twinmom8, 21 Sep 2016 | Read review
“Get top (4th) floor on the quiet side. You'll enjoy it. Beds are the best part of the rooms. A/C was great. Over 100 degrees every day.”
IdahoJoeJerome, 16 Aug 2016 | Read review
5 of 5