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I have been staying at this location for over a year, and the management is excellent. My work crew and I are always treated like friends. Sudeep goes above and beyond to make us feel at home. On my last stay, I did have equipment...More
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Response from Tina M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 9 March 2018
Thank you for leaving your five star rating of Americas Best Value Inn Hayward hotel. We appreciate your high rating of our hotel, though I am so sorry that your property was lost or stolen during your most recent stay with us, and I...More
This hotel was on par with other nearby hotels costing much more. The woman at the desk was very helpful.
The hotel could use new carpets, and the room I stayed in  must have had a previous guest that disliked light switches, because more...More
Thank Douglas D
Response from Tina M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 5 February 2018
Thank you for your review and comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and I regret to hear that you weren't thoroughly impressed with our carpet and the light switches...More
We got this room via the Internet and forgot to look at the reviews. The staff was nice, but the hotel smelled like smoke and the carpets were dirty. The room was run down and not well kept. I would not stay here again.More
1 Thank Diane B
Response from General M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 17 August 2017
Dear Diane B,
We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to...More
I recently got a job in San Jose and stayed here for a week while appying for apartments.
I thought the hotel staff was great!! On my second day of work I wore a fancy blouse and couldnt zip it up in the back and...More
Thank Chevelle B
Response from General M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 19 July 2017
Dear Chevelle ,
Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the...More
Got into the room there was trash food cleaning rags toilet had paper inside it
The girl at the desk I called she said she more me and she did into a clean room the problem after that is they had shampoo was what they...More
1 Thank Freddy R
Response from GM_CustomerService, Guest Relations Manager at Americas Best Value Inn HaywardResponded 20 June 2016
We apologize for the inconvenience. I am personally looking into your feedback.