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We got this room via the Internet and forgot to look at the reviews. The staff was nice, but the hotel smelled like smoke and the carpets were dirty. The room was run down and not well kept. I would not stay here again.More
1 Thank Diane B
Response from General M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 17 August 2017
Dear Diane B,
We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to...More
I recently got a job in San Jose and stayed here for a week while appying for apartments.
I thought the hotel staff was great!! On my second day of work I wore a fancy blouse and couldnt zip it up in the back and...More
Thank Chevelle B
Response from General M, Guest Relations Manager at Americas Best Value Inn HaywardResponded 19 July 2017
Dear Chevelle ,
Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the...More
Got into the room there was trash food cleaning rags toilet had paper inside it
The girl at the desk I called she said she more me and she did into a clean room the problem after that is they had shampoo was what they...More
1 Thank Freddy R
Response from GM_CustomerService, Guest Relations Manager at Americas Best Value Inn HaywardResponded 20 June 2016
We apologize for the inconvenience. I am personally looking into your feedback.
The rooms are in need of a major renovation. Overpriced significantly with seedy looking individuals. Spacious rooms; yet musty. Upon entering building..several steps back to 90s. TV are definitely not flat screens. However; Great access/location for business travelers.
Response from GM_CustomerService, Guest Relations Manager at Americas Best Value Inn HaywardResponded 1 March 2016
Thank you for your review. We are glad our excellent location was convenient for you. We have noted your feedback, and appreciate your staying with us.
I'll start with the good - it's short: the staff was very friendly, and put considerable effort into trying to fix a broken lamp, eventually replacing it. As another reviewer mentioned, great water pressure in the shower - I want that shower head! Also, it's...More
Response from GM_CustomerService, Guest Relations Manager at Americas Best Value Inn HaywardResponded 14 January 2016
We value your business and your feedback. Your gracious comments about our staff are also highly appreciated. We are glad you enjoyed our breakfast, specially the pancake maker that we have setup for our guests.
We have noted your feedback about the motion...More