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Heritage Inn

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Traveller (24)
Room & Suite (27)
Pool & Beach (2)
Overview
  • Excellent6%
  • Very good4%
  • Average6%
  • Poor6%
  • Terrible78%
  • 15 Apr 2018
    “Worst hotel I have ever stayed at! ”
  • 12 Jan 2018
    “Good job”
410 W a St, Hayward, CA 94541-4841 See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Wheelchair Access
Meeting Rooms
2 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (51)
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1 - 5 of 48 reviews
Reviewed 16 April 2018 via mobile

My husband, sister, and I thankfully only stayed at this hotel for one night and it was the worst experience. We got to the hotel pretty late into the night and there were sketchy looking people hanging out right by the reception desk. I immediately...More

1  Thank stacyrivera
Response from 3680697, General Manager at Heritage InnResponded 3 weeks ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We take comments very seriously and value the opportunity to make improvements. Under the new management, we are working diligently to fix the issues addressed to bring to our...More

Reviewed 12 January 2018

We stayed 1 night befor cruise. Nicely updated new carpet and bedding very clean and very quiet. We are driving south so excellent option just drive to long term parking much better than staying in San Francisco. Breakfast was fine and not a congested area....More

Thank 77maple123
Response from Ila P, General Manager at Heritage InnResponded 18 January 2018

Thank you for the fabulous review. We are so happy that you have enjoyed your stay with us. See you soon again on your next visit towards our area. Thank you.

Reviewed 14 November 2017

I must say that this hotel is now under new management. They have changed a lot and continuing changing the rooms and amenities. We had a very good night sleep and even though it is near the highway, we could not hear the noises. Will...More

Thank Satem67
Response from Ila P, Manager at Heritage InnResponded 12 February 2018

Thank you for your all star review. See you soon on your next visit. Thank you.

Reviewed 8 May 2017

This place is utterly disgusting please don't stay here and run away. Unfortunately I decided to stay here because of the closeness to the freeway. I rented two rooms for the family on our Bay area trip, we arrived here late at night and had...More

Thank TicoKenitrin
Response from 3680697, General Manager at Heritage InnResponded 12 May 2017

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We take comments very seriously and value the opportunity to make improvements. Under the new management, we are working diligently to fix the issues addressed to bring to our...More

Reviewed 13 February 2017

To the point, the elevator smelled of urine and marijuana . That should have been the big tip off. The room : Irioning board had no cover, no irion, no hairdryer, the bed was broken. room was filithly. out of date CRT TV . People...More

Thank brkinlv
Response from 3680697, General Manager at Heritage InnResponded 17 February 2017

Thank you for your recent review. We would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. Under the new management, we are working diligently to fix the issues addressed to bring to our guests a...More

View more reviews
About
Description
Welcome to Heritage Inn Express in Hayward California. We offer free Wi-Fi in the lobby, great customer service, affordable motel rates in Hayward CA. Our motel is situated near many local tourist destination ...More that both leisure and business travelers will truly enjoy. Only a few minutes from San Francisco's best tourist spots, our affordable inn in Hayward CA won't break the bank. Book your next stay at our motel in Hayward CA today! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free Internet
Air Conditioning
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Smoking rooms available, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Smoking rooms available, Non-Smoking Rooms, Family Rooms
Number of rooms
60
Price range
US$ 82 - US$ 112 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Hayward
Location
United States > California > Hayward
Hotel class
Room types
Smoking rooms available, Non-Smoking Rooms, Family Rooms
Number of rooms
60
Price range
US$ 82 - US$ 112 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Hotel Hayward
Location
United States > California > Hayward
Photos
Traveller (24)
Room & Suite (27)
Pool & Beach (2)
Nearby
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Nearby AttractionsSee all 30 attractions in Hayward
Hayward Japanese Gardens
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Sulphur Creek Nature Center
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Hayward Area Historical Society
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2.58 km away
Questions & Answers
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Room Tips
"3rd floor rooms all renovated"
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"Smell of Urine and Marijuana everywhere"
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"Choose another place to stay !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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"Stay somewhere else."
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