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Candlewood Suites North Orange County

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141 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites North Orange County
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Showing 135: English reviews
Reviewed 1 June 2015 via mobile

I called this motel and ask for vacancies that would sleep 3 adults. I was told they had a room with a bed and a pull out sofa. They told me the price so I book the room. After driving over an hour to get there and walked in only to find out that the room they were putting me...

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Helpful?
Thank Tnot
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Tnot, Thank you for your review regarding your recent stay at Candlewood Suites Garden Grove/Anaheim Area, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you...

Nixa
Reviewed 27 May 2015

it is close to everything, disneyland, the honda center, Anaheim baseball stadium. the beach is close. you've got 6 flags up north. the Ronald Reagan museum, there is also Hollywood. there's laguna beach with driving distance.

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1Thank Roger A
vancouver, canada
Reviewed 6 May 2015

Overall a good experience. Decently equipped kitchen, laundry facilities and fair wifi speeds. Though there is nothing decent within walking distance, if you're driving there are plenty of attractions around. For my purposes this hotel was an excellent value, and very well maintained. I will come again when I'm next in the area.

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Helpful?
Thank ms0k
Joshua Tree, California
Reviewed 10 March 2015

Pick this hotel as my choices were slim due to late bookings. did not know it was not a full service hotel, so after the second day ,i read the sign and chged my towels.the check in staff were non-plussed that I was a gold fig member, and asap said the rooms were not ready. as I pressed for more...

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Helpful?
Thank srimanone
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear srimanone, Thank you for your feedback and for choosing our hotel. I truly apologize for the not up to par experience you had during you stay with us. Rest assured that your comments will be looked into and take actions accordingly. The feedback we receive from our valued guests, like you, enables us to target problem areas and take...

Nashville, TN USA
Reviewed 25 February 2015

I was unable to get into the preferred hotel of my company and found this location. It was ok. The road noise is louder than I prefer at night. Your need a car to get to Disney or Convention Center. Room had full suite with fridge, microwave, stove and dishes to stay. They do not clean rooms daily which I...

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Helpful?
Thank pine129
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear pine129, Thank you for taking the time to post a candid review during your business travel. We are very glad that you found our rooms, service and amenities convenient for your needs. On the other hand, please accept my sincere apology for the challenges you had with the noise disturbances at night. We give the utmost importance to our...

Shanghai, Shanghai, China
Reviewed 20 February 2015 via mobile

I had stayed at this hotel a few years ago and had a pleasant experience. This time however, it was a different experience. The room was fine and the front desk staff was friendly but in particular the general manager was not rude, but dismissive and not very customer sensitive when I brought up a few concerns including no toiletries...

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Helpful?
1Thank Aaron R
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Aaron R, Thank you for taking the time to review our hotel. It is truly disheartening to know that the level of service you have received from the manager during your recent stay with us fell below your expectations and we apologize for any inconvenience you may have experienced with the noise and cleanliness issues. We have taken your...

Sacramento, California
Reviewed 26 January 2015 via mobile

This hotel has a lot of good things going for it like great price and amenities like full kitchen, cable TV, free Internet and relatively clean rooms etc., but my two 7 day experiences along with reports from my colleagues during that time, compel me to report the negatives. The place is a pet friendly hotel and the oder in...

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Helpful?
1Thank BusinessTraveler611
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear BusinessTraveler611, Thank you for providing us with a very considerate review and thank you for staying with us. I am more than happy that you like the amenities provided and appreciate the value of our hotel. However, we are very sorry to read that you experienced inconvenience due to the fact that our cleanliness level has not been up...

Sacramento, California
Reviewed 10 December 2014 via mobile

We got this place assigned to us on Priceline at the 2 star level. I understand that you get what you pay for, but at 80 bucks a night, this place was not worth the money. At check in, the staff had a MasterCard on file for us, which was disturbing, since we don't even have a MasterCard. I wonder...

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Helpful?
Thank WNCTrvlr
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear WNCTrvlr, Thank you for taking some time out of your busy day to leave us a comment regarding your recent stay. Please accept my sincerest apologies if the service and some of our facilities, may have fallen below your expectations. Please be assured that your comments has already been taken into account and was forwarded to the appropriate department...

Dallas, Texas
Reviewed 7 October 2014

This hotel is easy to find, right off the highway. Check in was easy, even though I was early. The pantry had little to offer on the night I stayed - not sure if that is the norm or not. Lobby was a bit untidy, but not horrible. The room was more than adequate with a full fridge and microwave...

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Helpful?
Thank Jack50
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear amarsh422, Thank you very much for sharing your experience with us. I am pleased to note that despite some shortfalls, you were still able to enjoy your stay and you were satisfied with the services and amenities that we provide. Guest comfort is of the utmost concern to us and our hotels are committed to making every possible effort...

Reviewed 30 September 2014

This Candlewood hotel is overall worth the money. Nice rooms, friendly staff etc. But we were bothered by the loud fridge (turn it off!), the loud freeway and especially by the warmth under the roof on the 4th floor.

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Helpful?
Thank vinnie_simons
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear vinnie_simons, Thank you for sharing your comments regarding your experience. We appreciate you taking the time to help us improve our guest services. I am sorry to hear the troubles you had during your visit. I sincerely apologize for the noise challenges you have encountered. We deeply regret the negative experience and impressions you had about our hotel. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Anaheim South is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high-speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy it in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). Candlewood Suites Anaheim South is located in the Anaheim Resort Entertainment district. We are close to all the excitement of Disneyland and California Adventure, only 2 miles from Downtown Disneyland and the Anaheim Convention Center. Sports fans are only 3 miles from Angels Stadium and Honda Center. The Block at Orange and the Garden Walk offer dining and shopping are just minutes away. ... more   less 

Additional Information about Candlewood Suites North Orange County

Address: 12901 Garden Grove Boulevard, Garden Grove, CA 92843
Region: United States > California > Orange County > Garden Grove
Price Range: ₹ 6,685 - ₹ 10,563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites North Orange County 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Candlewood Suites North Orange County Hotel Garden Grove
Candlewood Suites Garden Grove
Candlewood Garden Grove
Garden Grove Candlewood Suites
Candlewood Suites North Orange County Garden Grove, CA
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites North Orange County staff and other travellers.
2 questions
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Camarillo, California
6 months ago

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Questions? Get answers from Candlewood Suites North Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think more towels should come in the room.”
 of 5 bubbles mattslittleheart, 11 Dec 2016 | Read review
“If you're traveling and you're a day-sleeper ask for the top floor... also put the do not disturb sign on. ”
 of 5 bubbles syghana, 9 Nov 2016 | Read review
“Elevators are very slow, so maybe 2nd floor or top floor for quiet?”
 of 5 bubbles Chime141, 27 Sep 2016 | Read review
“The room for super clean”
 of 5 bubbles luis_rodriguez4, 11 Jun 2016 | Read review
“know what you need and what you can and can't live with...”
 of 5 bubbles 389DavidJ389, 20 Apr 2016 | Read review
5 of 5