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Extended Stay America - Fremont - Newark

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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fremont - Newark
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Showing 89: English reviews
Shenzhen, China
Reviewed 4 November 2016

First, upon check in, I had to view 8 different rooms (all which had either huge stains on the rug, broken, scratched and/or torn furniture and an unclean kitchen. I finally found a room that was halfway decent. The maintenance guy, Carlos, was a highlight of this hotel. He spent the entire next day fixing, painting, etc all the areas...

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Helpful?
1Thank anonymous1023
Reviewed 25 October 2016 via mobile

I was helped by a nice lady named Camilla. She answered all my questions and got me in as soon as she could. I had spoken with her on the phone about my reservation and she was most helpful. When I arrived an hour early they accommodated me after talking with the manager Ricardo. He was pleasant, polite, and got...

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Thank cherry2122
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

It is so rewarding to see you were well accommodated by our staff. We are thrilled to see the high-quality customer service you received from our staff. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Reviewed 20 October 2016 via mobile

Well, checking took 15 minutes, received the wrong roomcard and was sent to the wrong room. Elevator was out of duty so people took the stairs that went next to my room (No other available rooms) and where talking. Guess what ? I woke up latest every hour again. Paper thin walls. Room next to me had a couple talking...

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Thank RaRe12345
Reviewed 17 October 2016 via mobile

My Wife and I spent 2 days here, when we showed up there was no iron,no coffee maker, no hair dryer, no pots and pans and no utensils to eat with, you have to get them from the office and when we had a problem with the toilet, the front desk staff said we can loan you a plunger and...

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Thank Donald T
Reviewed 13 September 2016 via mobile

Rooms - GOOD! Wifi - GOOD! Hospitality - GOOD! Love the view from my room and those Oatmeal bars. Guys please keep them coming. ;) Special thanks to Qortney & Camila for making it an amazing & hassle free stay.

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Thank BlakebratZ
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. It is pleasing to see you were enjoyed your accommodations and the customer service provided by our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Caguas, Puerto Rico
Reviewed 7 September 2016 via mobile

I stayed at this hotel with my husband and my two sons. We came from Puerto Rico and it was the first time of my boys in California. One of my boys has dark skin, and I mention it because a few days after we checked in, my boys (teenagers) were at the pool and the lobby and the rude...

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1Thank Eileen_Leny
Temecula, California
Reviewed 28 August 2016 via mobile

Let's see, the tv didn't work after a week of promises to have it fixed every day. They could not find my company's preauthorized credit card at check in. No soap in the room at check in. Trees in the parking lot dropped a fine layer of sticky sap droplets all over my truck. Incredibly slow internet. Cancelled my 42...

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1Thank cj7ryan
Fremont, California
Reviewed 7 August 2016

The Staff is very friendly and helpful. Perfect place to stay in Fremont , easy access to stores, supermarket , mall, freeway, Great!! Rooms are clean , full kitchen , definitely a perfect place to stay with family or business.

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Thank achc77
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled you favored our convenient location, which near shopping and restaurants. It also good to know your room and the accommodations provided was to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Twin Falls, Idaho
Reviewed 5 August 2016

i am so pleased with our stay here at the Extended Stay in Fremont. Harleen and Madhu are informative, helpful with restaurant selections and very accommodating. They always have a smile on their face and willing t go the extra mile for the customer. The hotel is lucky to have such high caliber staff.

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1Thank karen o
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

Thank you for taking the time to write a review. I am thrilled to read how helpful and attentive members of our staff were during your stay. They will be informed onthe mazing customer service they are providing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Fremont, California
Reviewed 3 August 2016

Despite dealing with rude individuals, the staff is very pleasant and helpful. Numerous times i have needed assistance with internet, packages arriving, documents printed, room issues, and Ricardo and his staff did their best to assist ASAP.

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Thank bensowles
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

We appreciate you taking the time to write such a positive review. I am thrilled to read how attentive and accommodating our staff was to you during your stay. I will be sure to inform them on what excellent customer service they are providing guests. Thank you again for your kind words. The staff and I would love to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Fremont - Newark

Address: 5375 Farwell Pl, Fremont, CA 94536-7222 (Formerly Extended Stay Deluxe)
Region: United States > California > Fremont
Price Range: ₹ 6,545 - ₹ 11,911 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fremont - Newark 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Extended Stay Fremont
Fremont Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fremont - Newark staff and other travellers.
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Questions? Get answers from Extended Stay America - Fremont - Newark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Lower floors since the lift does not work”
  • 1.5 inch hole in the blanket
  • Holes in curtain
  • Holes in curtain
  • 1.5 inch hole in the blanket shabbily stitched
  • Yellow water stains in the toilet
 of 5 bubbles richies250, 22 Mar 2017 | Read review
“I stayed on the middle floor and it was very noisy in the middle of the night and spent two sleep less nights here”
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
 of 5 bubbles tujik, 26 Jan 2017 | Read review
“view is good from front”
 of 5 bubbles rajyashreer2016, 2 Dec 2016 | Read review
“great location in Fremont , near by stores and supermarket.”
 of 5 bubbles achc77, 6 Aug 2016 | Read review
“They have dishes etc. at the front desk.”
 of 5 bubbles kareno529, 4 Aug 2016 | Read review
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