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Crowne Plaza Foster City - San Mateo

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Traveller (135)
Room & Suite (105)
Dining (20)
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Overview
  • Excellent24%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“airport shuttle”(15 reviews)
“free parking”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (446)
There are newer reviews for Crowne Plaza Foster City - San Mateo
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All reviewsexecutive towerairport shuttlefree parkingbusiness stayroom servicerooms are nicefree breakfastupon checksfolobbyihggymbeddingcalifornia
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161 - 165 of 417 reviews
Reviewed 30 October 2014

I understand the airport shuttles are contracted by the hotel but they need a better service. I arrived at SFO at 9:40pm and called the hotel to confirm the shuttle ran from 10pm. The front desk attendant said as long as you are at the...More

1  Thank tony c
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 5 November 2014

Dear SanDiegoFoodMan, Thank you for your feedback. We are so sorry for the inconvenience caused by our shuttle service. We truly understand the frustration and thank you for your patience. Your review will be passed onto the transportation department for further review. It is our...More

Reviewed 23 October 2014

Arrived to the hotel with some expectations, after I got aware to the recent renovations (I was also treated very well by their reservations manager when sending over some requests prior to arriving). Nothing prepared me to this disaster. Arrived late, right into a huge...More

1  Thank primitivepios
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 5 November 2014

Dear primitivepios, Thank you for your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Be rest assured that we are taking the appropriate measures to address...More

Reviewed 14 October 2014

Airport shuttle from SFO was very nice. Arrived at the hotel which by appearance is kind of a typical Crowne Plaza look. At a glance it really doesn't seem like there is much around there other than corporate offices. But after we explored a little...More

Thank Jay L
Reviewed 14 October 2014 via mobile

We stayed at this hotel for 5 nights and were impressed. The location was perfect for our itinerary which included Napa Valley, San Francisco, Monterey and Muir Woods. The Concierge was terrific and arranged Muir Woods and SF City tours for us at prices better...More

Thank Tom M
Reviewed 6 October 2014

Stayed at this hotel because it is reasonably priced for the area. It looks like a hotel designed by your grandparents with gold accents, floral carpets and a fountain. We stayed in the main building, not the newer executive tower. We had a room on...More

Thank deathbunny
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 9 October 2014

Dear deathbunny, Thank you for reviewing the Crowne Plaza Foster City. We sincerely apologize for the smell you encountered during your recent stay. The "fish smell" you experienced most likely came from the plumbing maintenance issue we were completing during that particular week. We understand...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$ 146 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 146 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (135)
Room & Suite (105)
Dining (20)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lys1315
23 August 2015|
AnswerShow all 2 answers
Response from CrownePlazaFC | Property representative |
Most of the suites have pull out sofa couches. There is no additional charge for sofa sleepers.
0
Votes
cruiser7
15 August 2015|
AnswerShow all 5 answers
Response from Sara H | Reviewed this property |
I took the courtesy shuttle from the Crowne Plaza to the airport. Then the BART into San Francisco.
0
Votes
A S
6 August 2015|
Answer
Response from CrownePlazaFC | Property representative |
Hi A S, Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
0
Votes
Room Tips
"Avoid rooms at the front of the hotel"
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"Might want to rethink this hotel."
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"We were upgraded to a presidential suite and everything was perfect."
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"higher is better, i got a good view of everything from my room!"
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