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Crowne Plaza Foster City - San Mateo

440 reviews
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Traveller (129)
Room & Suite (94)
Dining (20)
Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“airport shuttle”(14 reviews)
“free parking”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (440)Write a Review
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104
136
95
42
34
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104
136
95
42
34
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All reviewsexecutive towerairport shuttlefree parkingbusiness stayroom servicenice roomsfree breakfastupon checksfolobbygymburlingamebeddinglaptop
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1 - 5 of 411 reviews
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Very nice hotel with a friendly staff always helpful when you need anything. Clean rooms and even if your window faces the highway, it’s quiet. Nice choice of the breakfast menu. Walking distance from the shopping center.

Thank Beata K
Reviewed 5 weeks ago

Whilst I enjoyed the hotel overall (and I have stayed at this hotel regularly during the last few year), my latest stay was somewhat ruined by the loud piped Christmas music played throughout the night. I was on the third floor and could hear every...More

Thank happyemailer
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 2 weeks ago

Hi happyemailer, Thank you for continuously choosing to stay with us. I am glad to know that you are more than satisfied with our cleanliness and location. I regret that your visit was not a total success because of the poor sound insulation of the...More

Reviewed 11 November 2017

I stayed at the crown plaza once before and thought maybe it was a bad day. This is my second visit here, and my last visit. From the front desk to the room to the diner, one disappoint after another. The front desk staff were...More

1  Thank Cece S
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 26 November 2017

Hi Cece S, Thank you for leaving us your feedback and for being a repeat guest at our hotel. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard...More

Reviewed 8 November 2017

This is an older property but offers many amenities to weary travelers. This is a very clean and well run hotel. The front desk could not have offered better service. The room was CLEAN, the bed was truly one of the most comfortable that I...More

Thank az680
Reviewed 27 October 2017 via mobile

Stayed two nights. Check in was seamless and my membership level was recognized fast. Hotel decor ( being in the us) was fairly good, but nothing compared to European light and modern style. Service was very good and very friendly and attentive. Bar area and...More

1  Thank johan M
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 12 November 2017

Dear johan M, Thank you for choosing Crowne Plaza Foster City-San Mateo and for sharing your impressions with us. I would like to start by apologizing to you for not meeting your expectations regarding our lounge area and the security in the separate hotel tower....More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$ 152 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 152 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (129)
Room & Suite (94)
Dining (20)
Pool & Beach (3)
Hotel & Grounds (82)
Bathroom (11)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lys1315
23 August 2015|
AnswerShow all 2 answers
Response from CrownePlazaFC | Property representative |
Most of the suites have pull out sofa couches. There is no additional charge for sofa sleepers.
0
Votes
cruiser7
15 August 2015|
AnswerShow all 5 answers
Response from Sara H | Reviewed this property |
I took the courtesy shuttle from the Crowne Plaza to the airport. Then the BART into San Francisco.
0
Votes
A S
6 August 2015|
Answer
Response from CrownePlazaFC | Property representative |
Hi A S, Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
0
Votes
Room Tips
"Avoid rooms at the front of the hotel"
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"Might want to rethink this hotel."
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"We were upgraded to a presidential suite and everything was perfect."
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"higher is better, i got a good view of everything from my room!"
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