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Hilton Garden Inn Folsom

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Traveller (36)
Dining (16)
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Overview
  • Excellent53%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“outlet mall”(27 reviews)
“movie theater”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Folsom
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Folsom
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)
There are newer reviews for Hilton Garden Inn Folsom
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495 results
Traveller rating
257
134
59
31
14
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LanguageEnglish
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257
134
59
31
14
Show reviews that mention
All reviewsacross the streetoutlet mallmovie theaterhilton gardenpremium outletshotel staythe hotel is conveniently locatedwalking distanceroom was cleanlake tahoecookiesexcellent customer servicethe staff was greathot tubminute drivebusiness tripparking lot
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11 - 15 of 495 reviews
Reviewed 6 January 2018

We were treated differently from other guest. My family were asked to leave reception on few occasions for other guests. Also the kitchen did not function in the evenings for all our stay. We were told the cook is off and has replacement until he...More

Review collected in partnership with Hilton Garden Inn
Thank chu0315
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 February 2018

Dear Chu0315, I am sincerely sorry that we did not provide the level of service that you should be able to expect from a Hilton hotel - our staff is expected to ensure every request is met or exceeded and I am disappointed that we...More

Reviewed 31 December 2017

Staff great, facilities good, great location, room size small for 2 queen beds, access not the best, have to drive 360 degrees around to reach the front door. It is a very quiet location. Will come again.More

Review collected in partnership with Hilton Garden Inn
Thank Winston D
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 February 2018

Dear Winston D I'm happy to hear you enjoy staying with us and that you had a positive experience with our staff. We look forward to having you stay with us during your next visit to the area! Thank you! Thank you, Vince Dela Cruz...More

Reviewed 30 December 2017

The hotel was clean. The service was excellent. Availability of meals on site. Staff was very friendly. Location was good for restaurant and shopping options, near a movie theater, close to the freeway.

Review collected in partnership with Hilton Garden Inn
Thank loriv702
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 February 2018

Dear loriv702, Thank you so much for your review! We are glad to know you enjoy our property as much as we enjoy having you stay with us. Please come back and visit us again soon! Sincerely, Vince DelaCruz General Manager

Reviewed 29 December 2017

I called this hotel before we booked and confirmed they had a crib for my son. The front desk confirmed they did. I then called the day I was going to check in to confirm again that there would be a crib available for my...More

Review collected in partnership with Hilton Garden Inn
Thank seandE5143LU
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 February 2018

Dear seandE5143LU, I know that we've spoken since your review, but I wanted to thank you again for your detailed feedback! We look forward to having you back the next time you're in Folsom! Sincerely, Vince Dela Cruz General Manager

Reviewed 22 December 2017

Stayed only one night here. The lobby seems very crowded with two large pillars near either end of the counter, adding to the cramped feeling. The colors used to decorate seemed drab and almost dirty-looking. The room was average. Wireless service was also just average,...More

Review collected in partnership with Hilton Garden Inn
Thank Mike W
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 February 2018

Dear Mike W, Thank you for sharing your feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in the appointment and value of our guestrooms. We will keep your comments in mind as we constantly...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 98 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$ 98 - US$ 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Dining (16)
Room & Suite (12)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Karyn C
20 May 2016|
AnswerShow all 6 answers
Response from HGIFolsom | Property representative |
All Hilton Garden Inn's have a restaurant that serves breakfast. The breakfast has a buffet, but it includes a full cooked-to-order breakfast. This means that you can order any-style eggs, any-style omelets, waffles... More
0
Votes
Room Tips
"The rooms that do not face US 50 are a little quieter."
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"I had a room with a roof view ...but pool at an angle. pick pool side"
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"Stay elsewhere until management overhaul"
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"Next to Folsom Outlets and lots of restaurants close by"
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